The location of the hotel is great with ample parking. Our room was absolutely gorgeous and the bed, enormous! Had a great night's sleep. The spa facilities are amazing - would definitely make more use of the pool and jacuzzi next time. The breakfast was absolutely delicious. - the best blueberry pancakes I've ever had! All the staff we encountered were absolutely lovely and made us feel very welcome.

My only gripe is the 10% service charge that is automatically added to everything you buy. The barman literally poured 2 glasses of prosecco, and we had £1.80 added to the bill. It does state in the hotel literature that you can refuse this, but when you are handed a receipt with the charge already added, it makes for an awkward conversation to ask for it to be removed.

Fantastic hotel.This was the second time we have stayed at this hotel.The facilities are excellent, food was wonderful and the staff are fabulous...very friendly and attentive.Will definitely be staying again Thanks for a lovely weekend celebrating my birthday

Hotels location. Room upgrade,breakfast( apart from bacon) was lovely.

Gave us no notice prior of the leisure and spa closing for filming, had spa treatment booked and was then going to chill after but wasnt able too. Surely you would known before the day, very inconvienient. Plastic cups in rooms ,horrid cheap nasty things and surely with all the talk about getting rid of plastics you should set example. Only 1 teabag in room,also crappy wooden stirrers instead of a proper teaspoon is very poor for a 4 star hotel. Bacon on breakfast nowhere near as good as last time we stayed, precooked and like leather.

Friendly staff excellent food and drinks

Very clean

Room was clean, well furnished, and spacious. We got a partial view of the sea, which was pleasant. The breakfast was very good, though two very common breakfast items were missing: mushrooms and beans.

The range of available dishes for an evening meal seemed rather limited. The range of drinks available from the bar was also limited. I prefer beer, yet the choice here was limited to just a handful of the regular well known beers that you can get anywhere, which isn't really good enough.

The hotel looked really nice when I first arrived. The decor was excellent..All the staff were very friendly, approachable and couldn't do enough for us. I would definitely stay at the Grand again. The hotel was also in a very convenient place for the beach and shops nearby. Meals at the hotel were excellent.

The problem I had was the height of the bed. It was very comfortable but I had great difficulty with climbing in. I am 5ft 4ins tall and 75 years old. I really needed a step to help me.

Beautiful venue, nice grounds, didn't have time to use the spa and pool area but it looked very nice. Great location. Lunch and breakfast were delicious and the dining area and bar area was bright, spacious and had a relaxing atmosphere. Water in fridge was a nice touch.

Pillows were quite lumpy. Shower head was black, although the rest of the room was very clean. Always nice to have the options of biscuits if you have tea/coffee facilities in a room.

Spacious room with walking shower. Reception staff exceptional. Evening dinner excellant.

Pillow menu would be nice old ones in use. Breakfast was always just warm 4 days we stayed Pot of coffee instead of keep trying to access refil 10% service charge on every bar transaction and meal.

How do you I put into words just how incredible this Hotel / Staff / Facilities / Accommodation / and Insanely incredible food, well I can’t. It’s all seeing is believing. Go there if you deserve the best time ever and can afford it. It’s not cheap, but then it couldn’t be as every bit start to finish is just 100% excellent.

Everything….

The staff were exceptional, especially the reception staff. They did everything to make my stay a happy one. Nothing was too much trouble and everything was done with a smile. I also enjoyed all the meals I had in the restaurant including breakfast, lunch and dinner. The chef makes a delicious soup. My bed was very comfortable.

Nothing to criticise