The facilities. The breakfast. Location.

Room, especially bathroom had areas not dusted.

Breakfast some hot dishes were cold nothing special but enough!

Pod Point EV (PP) charger initially would not charge my car, then my holster would not release from the PP and PP online customer services had to force unlock me, then I could not release the charger cable from my car, eventually called AA who released me and reset my car, the local patrolman who rescued me commented that these chargers were unreliable and I was not the only one to be rescued from the sports centre with the same problem! This bad & cosy experience has put me off using your great hotel again! sorry

Allow to use gym and sauna.... Surrounding environment is fantastic particular walking along the river...... Watching kids playing football..... Salute to the night guard gentlemna 68 years old who was offering a morning wake up call to ensure no missing flight......Overall area very clean and tidy.... Extremely comfortable

Can't find one

Room was excellent and staff friendly / helpful . The establishment is situated in the grounds of an Abbey and next to the Thames. Very tranquil /

Bathroom light went out twice whilst showering. I was on my own at the time. I could not leave the bathroom as we had been advised that the steam would set the alarm off. Upon opening the shower door the light came on. Also the floor was slippy and there was nowhere to place the soap/shampoo. It had to be placed on the floor. As a 72 year old fit person I still felt vulnerable. These issues were reported to reception. Staff were concerned, especially in regards to the light going out.

Great facilities and great parking. Staff super helpful and friendly. Room was really big and super accessible. The inspiring sporting achievements on the walls were also really great especially the night before a triathlon.

Breakfast is only 8-9.30 so I missed out as had to leave at 7.30. The staff were great though and sorted me a packed lunch to take with me to my triathlon. The double bed was pointless as it was two singles put together and the middle part kept separating. The bed was also really low

Lovely area and nice grounds. Room was spacious. Breakfast was very nice. Staff were lovely and friendly. Linen nice and clean. Great facilities on offer sport wise.

We did book last minute but wasnt aware we were getting a disabled accessible room. Thats not an issue but the bed was very low to get down onto and off. Within the wet room/ bathroom, the low shower worked fine but was too low for one party member. The higher shower was a trickle. Toilet area flooded quickly when shower was in use, took a long time to clear.

Breakfast was really good, and better than you'd expect from the photos of the room. My room was quiet as I'd asked. I chose the hotel as I know it from my daughter playing hockey in years gone by and knew it had an excellent gym, which didn't disappoint. I felt a less glamorous room was a reasonable compromise. As it was, I had a really comfortable sleep in a massive bed (two singles with a super king duvet), fresh air and was on the ground floor. I took my own pillow which I was glad of. The venue itself was very motivational with lots of sporty and enthusiastic people either staying or using the facilities.

My room wasn't cleaned after my first night and I was staying two nights. I guess the expectation is staying in a hotel this would happen. Oddly, I was given new towels, despite not needing any and following their guidance of only needing new towels if existing ones were put in the shower. Having new towels means they knew I was staying two nights but still didn't clean my room. Also, I rung the hotel soon after leaving on my middle day to say I'd left my radiator on - I was worried for the environment and probably unnecessarily, fire safety. I was told that housekeeping would turn it off and it wasn't, and left on for 8 hours.

The location was good easy from the m4 and walkable to marlow. You can hear the a404 but not from the rooms. The gym was amazing had everything and a steam room and sauna. It's a shame there is no pool as its a sports facility! We had a view of the old abbey

No pool, and it does feel like you are in accommodation for the sports centre, not a fancy hotel, but that suited us as we wanted to use the gym.

Friendly and helpful staff, especially at breakfast with Nicky(?) and the chef offering me vegan options with no stress and a friendly smile. Cleaners and reception staff also cheery and helpful. Clean room and a great location with a short walk to the River Thames.

Can't think of anything. Maybe doors slamming at night but that's the same for any hotel and I'm a light sleeper so I've only got to hear the slightest sound and I'm awake!

Great location, beautiful gardens around the abbey to the river bank and just a 15min walk to Marlow. Breakfast was fabulous. Restaurant and rooms were attractive, light and clean. Felt very safe there and very quiet.

Would have liked to have known how to open the window wider. The instructions for parking for accommodation were odd- took you right round in a circle. Our bed wasn’t made after first night- that’s fine but we didn’t know that would be the case. Water was also not replenished and it was really hot weather- over 30 degrees. With no air conditioning, I do feel water should have been supplied.