A great hotel, friendly staff comfortable clean room.

Didn’t realise the hotel didn’t have a lift. My room was on top floor and I have a walking problem….. took a very long time to climb 2 floors! Make sure to get a ground floor room if walking is an issue.

The hotel was lovely and clean. Staff welcoming. Was at the wedding and food was great a lot better than the last wedding i attended in 2016. Breakfast was great too.

Just had a couple of things for the room 3. Bathroom door did not stay shut after we first went in . Also the blinds in the room affect opening of the window, as I prefer to have it open wider. I did tell receptionist when I checked out, but it wasn't a big deal as we still loved the room .

The room was clean and spacious. Helpful staff. Food was great, nice portions and great taste. Nice bar too. The ambiance for outdoor dining was truly great. I’ll remember this stay fondly. Minutes of walk away from the beautiful riverside and an amazing restaurants. And a comfortable walk away from Sainsbury’s.

I arrived on a Saturday and apparently on Saturday’s they have celebrations and I am usually not bothered too much by the music but after a hectic travel day I could have used peace and quiet. If you’re going to arrive after a hectic travel, don’t choose Saturdays in summer.

Went for budget room, but was still to a high standard,to what ive had at other hotels. Staff very friendly. Food was amazing. Was abit noisy when in room, but thats because of a pary in one of the function rooms. But ive no complaints to that. Music did cut off at 11.30. Will book again, as i can imagine summer time there is a vibe. Lots of outdoor seating in lovely surroundings.

Nothing to complain about

The location was great, the venue was good for weddings parties etc. The food was good too ! ( Breakfast was lovely which we paid extra to have included)

The mattress was too soft and we rolled in the middle! It was a bit noisy in the evening as several parties were going on at once but the staff did explain this and it didn’t bother us too much! The car park spaces were small and parking could be an issue if the parties were going on!

Brilliant restaurant and staff. Room was comfy enough.

Room was a little small. Shower encroached onto toilet area (not much area to stand). Room was VERY warm. Had window open throughout the stay, even during the heavy rain. Could get uncomfortable at night.

The bed was so comfy - I wanted to take the pillows home. Bathroom was clean and well stocked - hot water tap a bit slow to come out but I just ran it for a few minutes. Best biscuit selection and plenty of tea and coffee. Room was on the third floor there was no lift which I was okay with but some may not be. They’re also having some refurb on the third floor so am excited to go back when it’s done.

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The bed was supremely comfortable - I didn't move all night! Dinner in the restaurant was lovely, and there's a large choice of breakfasts in the morning so there's something for everyone.

The annexe has quite steep stairs so will be challenging for some - the main building and the patio view suites etc have more 'standard' stairs. The Annexxe was also a little challenging to find as it's not signposted.

We were staying at the hotel for a friends wedding at the venue and the staff were really helpful, the room was comfortable and while breakfast was not included in our room price it was really really good. The food prepared for the wedding was also excellent. The area is very pretty.

Our room was pretty small. Water pressure in the shower was low. Some of the bar staff might need a little additional training. Nothing major, I'd asked if they had any stouts and the young bartender said no, but we found out later they did in fact have Guinness. Areas of the hotel are a little rough around the edges.

The suite with its balcony was great and it was lovely to have a bit more space as I was staying for a few days. The weather was really hot during my stay and the room.had a fan and lots of windows to let the air circulate. The restaurant was great, lovely menu and staff and I had two good meals there. Overall very happy with my stay and would definitely choose to stay here again.

There was nothing that I didn't like and my only suggestion for improvement would be to add a mini fridge in the suite as this would be helpful for people staying a few days.