Thank you very much for our stay. Welcome invite, friendly and helpfull staff. upgraded room, new beds, bathroom. Amazing sea view.

Just few points to highlight: when we arrived we have been informed that breakfasr £10 pp and 1/2 prise for child. Been charged £15 pp in the morning +1/2 per child. Gentleman at the desk informing me that prises been changed in the morning. Everyone was friendly and helpfull. Breakfast wasn't impressive. Very happy to have a parking space at the location, but the shed need a good clean. No need big investment, just to remove smelly rubish from the back left corner and a good sweep of the floor.

The staff were extremely helpful & friendly. Big shout oit to Nicki & the Operstional Manager. Both were incredibly helpful and excellent to work with.

Rooms desperately needs upgrading, carpets very worn and looks dirty, although they have been hovered. No flexibility on meals as you need to pre-order, if not pre-orded you cannot buy upon arrival. Also, not much choice for breakfast. Availabity of staff is tough as some are managing reception, serving drinks and meals, this is CRAZY. More staff URGENTLY needed at busy times. Big shout out to all the staff who were all very helpful. Massive overhaul required on the hotel although lounge and dining areas looked good

Characterful and traditional hotel very close to the beach and railway station. The hotel is good value for money ( especially in the off-season like March when they have great discounts). My room had a lovely sea-view , my bed was comfortable, the bathroom was nice.

I don't understand the bad reviews here on booking.com . My room was clean and nice. I do prefer independent individual hotels like this one . This is much better and nicer compared to global hotel-chains ( an Ibis, Premier Inn, travel Lodge might have furniture and decoration which is more modern, but every of the IBIS, Travellodge room looks exactly the same everywhere regardless if you're in a chain-hotel in Cornwall, France , Spain or Germany). Staying in an individual hotel is much nicer.

Extremely affordable; it was exceptional value for the price I paid. The size of the room, the decor & upholstery, the amenities & upgrades were all incredible. I'd like to specially mention the generosity and courteousness of the staff, they were ever so helpful with local recommendations! They allowed me to store my luggage until it was time for my train to depart in the evening, even though I had checked out that morning. Coming from London, I can tell you that this is not common. The arrival/departure lounge next to the reception & the dining areas all have a beautiful view of the Porthminster beach & breakfast add-on is pocket-friendly. I would definitely book again.

The areas around the elevator to the rooms upstairs could be a bit more roomy and better maintained. Just a suggestion!

We were worried with all the poor reviews, but were pleasantly surprised. Great value for money, good location, great views, spacious room with super king bed, comfy mattress, clean bedding, clean towels, staff friendly and helpful. We would definitely stay again.

Hotel is looking tired in places and needs redecorating / painting, but being a busy hotel envisage it makes it difficult to carry out whilst keeping the hotel open. If you are expecting a 5 star experience, with everything crisp, fresh and new then this hotel is not for you, but if you are after somewhere to stay which is a good value for money in St Ives, in a good location, views and most importantly clean bedding, towels, comfy bed and spacious then give it a try (we booked a sea view double but room given must of been a family room with a single bed and super king bed)

All the staff were so helpful and Charlie, who hosted breakfast, anticipated my every need,. The breakfast was very good. My room was very comfortable and I had an absolutely amazing, panoramic view of St Ives Bay. The hotel is in an enviable position over the whole St Ives to Carbis bay vista, sitting high on the 'The Terrace' which is the main road into the town and so the views from the breakfast room, sitting area and bar are fantastic. It's just a 5 minute stroll into the very pretty main town, harbour and beaches, but there is a really lovely beach right below the hotel itself. I had a lovely stay.

Friendly staff, great views from room, spacious. Dated hotel but comfortable and cosy. Great location for Porthminster beach. Steep pathway down to beach opposite hotel. Roughly 5/10 minute walk from St Ives centre.

Shower was very weak, shower screen was tiny and bathroom floor got soaked. Bath mat was not not replaced even though this was wet through. Cleanliness was mainly okay, however parts of the room looked as though they hadn't been dusted in a long time. Windows were also dirty.

Daniel at reception was very welcoming and helpful told us everything we needed to know for our stay. He made our dog feel extra welcome! Had treats at the ready for her! Also the lady serving breakfast was lovely! She also looked after our dog very well and provided her with her very own sausage breakfast! (Our breakfast was also lovely!) no waiting around was served everything quickly. Room had tea and coffee, bed was clean and comfortable. Everything felt nice. The location of the hotel was absolutely perfect! Right next to the beach and train station (if you are travelling by train) 10 minute walk into the shops/bars/restaurants. Or if you want 5 minute train ride to Carbis bay. So I think just for location only it was great value for money!

I think some people would say some areas were a little bit unkempt (carpets mainly) but maintaining those areas are not things you can do overnight so they are probably waiting until they close for the winter to fix them, besides it did not impact our stay at all everything else was clean and tidy.

The location is fabulous. It had a single room with a balcony overlooking the beach the staff so lovely helpful welcoming and made me really feel part of the hotel. I loved it so much. I booked in an issue for one and stayed for five Parking is great as it's just above the station which has a huge great Car Park you can pay for a weekly ticket which works out much cheaper than a daily

there was nothing I didn't like. I have looked at some reviews who say some of the decor is dated which it is but it's keeps a low value price and gives it a unique twist.  some people may prefer to use earplugs at night as you can hear on occasion other guest.

Great budget hotel in historic building with excellent location and views. Loved the Christmas decorations in the lobby, so beautiful and festive! My bed was very comfortable, I'm sure will be back. I was positively surprised that there's parking given scarce amount of flat ground in St Ives. Great stuff! And if there's no space for you you can park for free out of season in the long stay car park, so no issue at all.

The bar could have some information on when it's working, or who to ask to be served. I'm sure then would be more people using the service