Lovely beach Service in the beach restaurant, and food lovely Breakfast and service at breakfast excellent. Reception staff excellent.

Spaces for parking tight No lift and I have problems walking etc The cistern in the bathroom kept getting stuck Had to ask for service/ things several times in the afternoon at breakfast room in the afternoon. In the end , after 20 minutes I went to the beach restaurant. Rooms given… one overlooking roof and had noise from generator ( or something like that…..other one no real view and overlooked by people on their balcony.

The Cabin is not on the hotel site but that for us was a good thing. others may disagree. It was spacious and cosy and Carbis bay had gone a long way to ensure our stay was really nice and gave us all sort of creature comforts not afforded in the main hotel rooms. For myself and my wife we very much enjoyed it with excellent access to the bus and train into St Ives. I would give it 11/10 had it not been for the bed so its gets 9, and I really wanted to give it full marks.

The only thing that was an issue was the bed and it's important top get a good night's sleep. Either the bed or the mattress, not sure which, angled us into the middle of the bed, and not a bit, a lot. it was like sleeping on a mountainside. if that got fixed it would be ideal! The shower was very slow too.

- Location is phenomenal with the view, beach and short walk to St Ives - Facilities such as the gym, pool, jacuzzi and sauna were great; never too busy that we couldn’t use - Staff were friendly - Even though it was a breakfast menu, staff accommodated changes so that was perfect OUTSIDE THE HOTEL: - Scones at the Ugly Butterfly were to die for - Great that the beach had a time slot for dogs - Some good little spots to eat around this location

- We were being really lazy the first night so ordered room service, found this to be expensive - Spa treatments felt overpriced - Some of the staff didn’t take our requests correctly at breakfast, made one morning an absolute nightmare - Room was smaller than I expected and picture misleading as it implies there will be a tub in the room - Way too hot inside the hotel as you walk up the stairs/corridor, like a sauna… - the hill by the hotel is a killer!

From the moment we checked in, all the staff were incredibly helpful and friendly, in particular the lovely lady on reception who helped us find a space to park and then changed my room booking as I had booked a studio away from the main hotel (this wasn't clear on booking.com). We were there to celebrate my boyfriend's birthday and everyone made him feel very special.

Having eaten in the Ugly Butterfly on Saturday night, the breakfast on Sunday in the Orangery was not as special as I would have expected, however this was only a minor comment (my scrambled egg was colder than I would've liked with my smoked salmon). My boyfriend enjoyed his fried breakfast and it is a lovely space.

Our room was clean, comfortable with a well stocked bathroom and toiletries. The mini fridge had a small bottle of fresh milk in it. Tea and coffee in plenty of supply. Breakfast is served at the table and ordered from a menu. It was okay, the cooked breakfast was a little lacking. Location is stunning set on the headland overlooking the bay and a short walk to the golden sand beach.

Wasn't over keen on the breakfast, I think a little more information on how much you can order would be helpful. Also the stairs up to the rooms, 3 flights made me puff by the time i got to the top floor.

The property was great, amazing location & facilities

They tried to put us in a “cabin” which was off site and in someone’s back garden a mile away from the hotel! I chose the hotel because of the location/car park/facilities. Not to be bundled in a shed in someone’s garden 😂 the staff did sort this out when we complained however. Staff at breakfast were absolutely miserable both days. The rest of the staff were lovely

the spa and pool is amazing. the staff are so friendly and efficient.

the room was very hot and with window open it was noisy. £400 for a hot room is a lot of money

the staff were very pleasant and helpful, the sea view from the room and breakfast hall and pool were fantastic. The food is very well presented and sourced locally 10/10

the room we originally booked was offsite (15min drive away!?!) making the use of the hotel facilities impossible so we ended up changing and had to pay an additional fee. The food/ drinks/ hotel room were all overpriced for what they were however the view was fantastic

Absolutely beautiful setting. Stunning views from everywhere . Our room was a deluxe room but had a beautiful terrace with sea views. Ate at the beach club which was delicious. The spa facilities were out of this world with breath taking views. All round an amazing hotel and would recommend to anyone . Ladies on the front desk do a fab job and really lovely and chatty which is what you want when arriving and leaving the hotel.

One spa reception girl was a bit rude and unfriendly and kept my partner waiting while she was on the phone to what sounded like a friend. Not very professional

Amazing location. We loved the room in main building facing the sea. Ugly butterfly restaurant was great. The breakfast room was fantastic.

Need to have a better in room dining options. What was available was very expensive and to charge £13 delivery just to send the food upstairs was uncalled for. They should allow us to order whats available in the menu in the Orangery restaurant and allow delivery upstairs to room for the same cost.