We loved the location next to the bird sanctuary. Fabulous outdoor area for families. Didn't eat at the hotel as family took us out every day. I liked the room it was compact but fresh and always cleaned to perfection with fresh towels too. Loved the fridge thank you for fresh milk and water every day. Plenty of tea and coffee choices and biscuits..Bath mat was a nice touch and windows on restrictors and with the heat thanks so much for the fan. Bed was really comfy (albeit two singles side by side) Shower was excellent with amazing water pressure.

Bedside lamps need lower wattage bulbs or dimmer switches for more subtle lighting. Quilt was far too hot for the season and blue footer had nylon in it so was also too hotto use instead. Please think about offering larger dressing gowns XL is pretty standard in most hotel rooms that do provide them. Likewise a bath sheet goes all the way around rather than the bath towel which does not. The coffee machines need looking at (grounds in mug and leaks underneath machine) We went back to using instant sachets less hassle. Disappointed not to get breakfast included when paying £175 per day so we ate cereal on all but our departure day to save money. Birdees next door was fab they made us a lovely breakfast and we got our 10% discount. We may or may not return as you are very expensive.

This Hôtel doesn’t provide breakfast but there is a cafe 1 minute walk away. We didn’t mind because the room has an adequate fridge so we had cereals each morning. The thoughtful touches in the lodge which included outside dedicated seating area were a pleasant surprise. The friendliness of the staff and the buzz of the place was a bonus. The pub food was great and eaten in the modern and renovated building. The gardens and playground was kept spotless.

Nothing, really. Maybe the closeness to the main road, which wasn’t too bothersome because our room was at the far end of the garden.

The rooms are lovely, bright spacious and clean. Our bed was huge and not to mention so comfortable! The pub, restaurant and outdoor areas are all beautifully kept too and the meals were very tasty. Staff are all also extremely helpful and welcoming, thoroughly enjoyed our stay!

The guest book in the rooms were a little confusing which lead to a little misunderstanding in regards to room service being available but cannot fault the way the staff handled the situation. They were very apologetic and accomodated our request by way of an apology, which we really appreciated and completely grateful for them making the exception for us.

Booked a family reunion for Mum's ashes interment. Sister and BIL from NZ, Brother and SIL from Swindon, Brother from Aylesbury, we are local in West Penwith. Have stayed here several times, rooms were all nicely decored, 3 with estuary views. Very comfortable. Perfect location. Margaret and Trevor very accommodating in helping with the 'wake'. All went to plan, everyone fed and watered and good nights sleep for 3 nights.

Never like leaving, didn't see the baby shelducks on the last morning, hope they are ok, did see the Canada Goose Gosling from Birdies Bistro (breakfast).

Brilliant, character property - clean and all that you need for relaxed stay as family It was 5 of us - aged 7-69 and the set up (small cottages, inner play area, beer garden etc) meant that everyone enjoyed themselves and we were together as a group all the time ( grandad enjoying his pint, children playing in secure play ground, uncle watching the birds with his girlfriend on separate balcony)

Set up, character and room decor

Location was superb. Restaurant staff were great, manager was nice. Ample parking, lovely views, close to amenities, close to Hayle bay and all of ST IVES.

The room should have been a little cleaner, there were hairs in the bathroom, long black hair, both of the females in our party have blonde hair, the hairs remain the following day after the room was made up, maybe even worse. Other than this the room was genuinely lovely.

Staff service was was above and beyond. They were friendly, helpful and very tolerant. The view across the estuary and the bird watching were sublime.

The daily room make-up wasn't always that wonderful: bed not being made up properly and I had more towels than I knew what to do with (despite asking for them not to be changed). The shower tray in one room was blocked and didn't drain efficiently.

It had a large free car park. The room was very nice and cosy and clean. It was close to lots of different towns, which made it a great base for travelling around Cornwall (by car). They gave us 10% off food vouchers for the restaurant nearby for breakfast

In the image it shows that the area backs up onto a lake, which looks lovely and swayed me to book here. Unfortunately, when we got here the lake had dried out and was simply a field. I also wish they had told us what was open in the mornings (they are a pub and diner) so we could have utilised things like stocking up on water etc.

Lovely position right on the estuary! Great facilities. Lovely touch to have a bird book in the room for guests to use and the perfect outdoor table and chairs. Good comms in the area allowed us to work via our mobile hotspot. The distance to St Ives, shops and activities is no problem if you have a car, which we did.

A little on the small side, but still great value

Lovely warm welcome. We loved sitting on the decking watching the wildlife. We loved all the little extra touches that were added to the room like fresh milk and bottled water in the fridge. Coffee machine and biscuits. A fan in case it was hot which it was. Binoculars to watch wildlife. Toiletries tissues and cotton pads to name just a few.

Nothing