Perfect location for all amenities. Lovely vintage hotel.

When we arrived we had no heating in our attic room. Number 327. We mentioned it to reception and was told heating it was on a timer. When we arrived back in later that night it was still cold. I tried ringing reception but on one answered. When we mentioned it again when checking out, was told the heating was not on a timer, but on constant. So, therefore in March, stayed in a cold room. I would like this to be treated as a complaint not a review.

Lovely sized room. Windows that open to allow fresh air in. Clean bed and room. Lovely sitting rooms to use downstairs. Staff were friendly and helpful.

For the size of the room a kingsize bed would have been more suitable and comfortable. Some channels on the tv had bad signal, could not watch catch up. With the glass shower screen being fitted, it would be better to have a hand held shower head sprayer as I had to stand in the bath just to wash my hair and this was not ideal with having mobility issues. When guests are staying 2 nights or more it would be a lot easier if you put 3 days replenished refreshments in the room. It was embarrassing to ask for milk and teabags each say.

Lovely building in a great location close to shops restaurants and bars. Just a short walk to the cliff lift to take you down to the beach and esplanade. I particularly liked the quirky interior decor in the public rooms maybe not to everyone’s taste but it really suits such a grand building top marks. Our room was large bright with high ceilings and plenty of storage the en-suite was huge and the all round cleanliness was good. There is limited car parking out front but plenty of good options close by. The bar stocks a good range of drinks and is comfortable if quiet. Big plus are the staff all of whom we encountered were charming, polite, approachable and ready to help with any of your needs. We had a good stay and would not hesitate to return if in the area again.

As mentioned in my 10+ reviews for over 3-years staying at the Central Hotel: - the staff is always exceptional, courteous and helpful - the specific preferred rooms I requested were always acknowledged or I was compensated for - front hotel parking is accommodated though it depends on the parking skills of the hotel guests - rooms are always comfortable - Samsung TVs with apps held my interest - great Wi-Fi signal for my work related tasks - excellent location to walk to Scarborough city centre and train station - plenty of current pubs to visit.

As mentioned above, the front hotel parking is very accommodated though it depends on the parking skills of the hotel guests. They never park correctly in the 3-years I’ve been staying here. I now remember but didn’t ask the front desk… One issue I found with my current work trip, I couldn’t locate the HVAC remote control to activate the heating aspect of the overhead HVAC unit. The heating radiators were not heating up at all during my stay this time.

Reception people brilliant; friendly and helpful. The hotel was advertised as dog friendly and indeed was. The boys were made very welcome and the enclosed garden/patio area and park across the road were great for them. The room was very large and comfortable, enough for 2 adults and 2 medium size dogs. The bar area was really pleasant, albeit under used (see below)

There was no food available. They did have information on good places to eat, although that is not always easy with pets. A few take away menu's would help. The hotel could do more to make the lovely bar area and patio a social place that encourages guests in to socialise. Having said the area could be better the actual crescent was lovely. Perhaps a link up with the Crescent Hotel down the road, that does do food and has a good cellar, night time bar with some live music, on occasions to make the Central the day time place and quiet evening place, including light bar snacks (sandwiches, cakes etc.) and the Crescent the night time place, for dinner and livelier times, could be considered. This could help both hotels and guests to enjoy the lovely Crescent area.

The staff were absolutely amazing, I contacted them prior to arrival to ask for a room accessible by lift as I was staying with a baby and toddler, they were able to confirm this and put me in a room right next to lift. They also provided a cot for my baby. On arrival about 10am they were happy for me to leave my bag until check in time and noticing I was struggling with pram on gravel offered me an alternative entrance which was much easier. Both the man in the morning and the lady in the evening were so friendly and helpful, they even recommended a lovely cafe for breakfast. The room itself was very spacious, with plenty of room for a double bed, cot, sofa, wardrobe and desk. There was a shower over bath in the ensuite which I prefer with little ones, there was a little rust in the bottom of the bathtub but no mold anywhere, the room seemed very clean to me. I absolutely would stay here again

The lift is absolutely tiny but nothing can be done in a lovely old building just something to keep in mind

Beautiful hotel. Loved the cosy decor. Huge, comfortable bedroom and the staff were lovely. We’d love to go back.

We booked a parking space months in advance but when we arrived someone had taken our spot. We had to go to a car park up the street, which only took cash, and had to stand in the rain to download a car parking app to pay with a card! Not a good start but cannot fault the hotel. But, they really need to get some reserved signs for their car park. Our car is very large and whenever I book a hotel the first filter I use is car parking, it’s very important to us.

From the second we walked through the doors for our third booking with this hotel we are made to feel at home. The reception staff are the best, very polite and friendly. Nothing appears to be too much for them, the hotel should be proud of their staff. The rooms are well serviced and spotlessly clean, the bathroom also. The beds are very comfortable, the central heating was well received with it being March and almost freezing temperatures. I would kill for the shower pressure at home, it definitely blew the cobwebs away, it nearly blew me out of the bath !! It can only be described as invigorating. I wouldn't want to put our Grandkids underneath that water flow, not unless I wanted to blow em clean across the bathroom. The bar area and lounges are furnished beautifully and with a keen eye for luxury. Without a doubt the Central Hotel is the nicest hotel we've visited in England and we have stayed in countless hotels over the years. The hotel is a five minutes walk from the train station, buses for Whitby, Filey and Bridlington. The beach is again only five minutes away, as are the main shopping and bar areas of Scarborough. I hope the owners pass on my comments to the staff and give them the high praise they deserve.

There really isn't anything to dislike about the hotel.

The location is excellent, just minutes from the train station. The victorian tram to the beach is just down the road. The bar prices were very reasonable for a hotel.The hotel doesn't have a restaurant, however there are several bars and restaurants within walking distance. The hotel staff are very friendly. Justine, in particular was always smiling and nothing was too much trouble for her. She made myself and my husband feel very welcome. She is a credit to the hotel. We will be back soon, hopefully.

Nothing

Just had our first stay at the central Hotel has a family and certainly won't be our last, from the minute we walked in we were made extremely welcome, the staff was very friendly and made it obvious they wanted you to enjoy your staff has much has possible, even though we were a bit early our rooms were ready and we were able to take our luggage up to our rooms before we ventured into town. Our rooms had been upgraded to a superior room which were very clean and spacious with welcoming touches such has free toiletries and plenty of tea and coffee and milk, which were all topped up the day after The beds were really big and so comfortable, im not the best at sleeping but had two great nights sleep, whilst we were there, our room was facing the main road and even though there was some traffic it didnt cause any problems and soon quietened down towards late evening .. The hotel was very vintage, much to the pleasure of my youngest sister who is antique mad so loved being shown round by a staff member, sorry we didn't get her name has she was absolutely lovely but will make sure we do on our next visit 😀 Location was perfect, minutes walk to the centre and pubs, shops and restaurants, with the addition advantage of a car park, which there was a £10 charge to but was cheaper than the public car parks nearby. The hotel had plenty of character, and may look a bit tired to some, but to us it was perfect and at a very very reasonable price, we're already planning our next visit

We had no complaints about anything, it was exactly what we wanted and more