When we first arrived, we liked how secure it was the fact it had front door with a secure lock then another door after reception to the rooms with a secure lock, we like that we were given a room with a corner Seaview it was my partner‘s birthday and I paid a little bit extra for balloons to be done. We loved that the balloons and the efforts was taken in the consideration. I also liked that they have in the room and information board on everything about the hotel. I like the fact that the whole room had a map of Scarborough. The fact that the first day I had breakfast in the hotel I asked if they had any dairy free milk and they did not and the second day we went for the server told us they actually went and got dairy free milk they went out their way to get that for me very polite. I also like that trying to get to sleep was so easy like I would expecting with it been a pub to be so loud but it was actually not.

I wouldn’t particularly say I didn’t like this. All I would say is I would hope next time for more dairy free options in the hotel room there was normal milk for tea and coffee but there was no dairy free pots or options and it would be good to say more, dietary options, also one of the last days when waking up I woke up to my period and basically it was a bit on the bedding so when checking out I was honest about it and I had told the reception what happened and the fact I pulled the sheets off it’s noticeable for the cleaner and the woman who was on reception was a bit rude about it. She made me feel very uncomfortable and her words was “well now I’m gonna have to get someone clean it” and then rolled her eyes, I would’ve thought she would understood being a woman herself.

Great location, most staff friendly and accommodating, good pub attached, and the rooms were immaculate. Would definitely recommend for sure, and it was great value for money.

Our waitress on the 1st morning, did not appear like she wanted to be there. We had to keep asking for things, that really should not need asking for (like butter for toast, milk for tea/coffee) she really wasn't pleasant at all, and was not welcoming. Our order of 2 full English breakfasts was wrong as she didn't write down what we wanted, which made it hard work for the lovely chef. However the 2nd day waitress was incredible! This will NOT stop me from returning

Great town location above a busy bar open to 1.30am at weekends, great friendly welcome from a young guy on arrival, secure separate access to accommodation, small slow moving lift to the guests’ floors, rooms clean & well appointed, friendly breakfast service, and good cooked breakfast. All in all a great place with helpful & friendly staff.

The only downside was (outside the control of the property) the all night seagull noise - from the roosting on the The Grand Hotel. No roosting on the Dickens so really the Grand Hotel need to get their act together. I know it’s the seaside but the noise was disturbing.

spot on location for the town and tram or steps to beach area in minutes away. The room was spotless, bright and modern, bed was very comfy. tea and coffee facilities' in room. Nice soft white towels and toiletries. maybe if picky a shelf in shower would be helpful. the lady who gave the parking permit and the young man who checked us in were very professional and friendly. Breakfast was hot and freshly cooked, maybe a little basic and cheaper end products, but a great start to the morning. The price of the whole B&B stay was defiantly value for money The Dickens is top class and i will recommend staying here and hope to come back very soon . well done

not much to dislike really, the floors were a bit odd and squeaky and up and down in the room. The breaky could be improved but then the price goes up and the offering is still decent so lets say I LIKED IT ALL

Lovely little room, very cosy and comfortable bed had a nice night sleep. Bathroom was a good size with walk in shower. Cooked breakfast the next morning was lovely and great value for being included in the price of the room. Great location as your up in the town didn't hear as many seagulls thankfully from our room which was a bonus! Would definitely stay here again in the future.

There was quite a gap under the bedroom door from light coming into the room also noise from people talking in the hallway. But other than this, it was a lovely night stay and would definitely stay again.

Staff very friendly and helpful. They couldn't do enough for us. Breakfast was excellent. Choice of cereal and juice then hot food cooked to order and served at your table. The Dickens is in a great central location. 10 minutes walk from the railway station and 10 minutes walk to Scarborough Spa. Rooms clean, fresh and modern with tea, coffee, kettle, hairdryer etc. Would highly recommend this place and would stay again.

Loved everything

The property was in a fantastic location 👍🏻 We were in room 4 which had a sea view and was a good sized room. The staff were super friendly and helpful x

The noise from the street, windows are not double glazed so we could hear everything from police sirens to people arguing outside(not hotels fault obviously) The shower wasn’t very powerful so felt like you were stood under a watering can 😳 There was no iron in the room I don’t know if one is available from reception but luckily I’d brought a little travel iron.

The location is excellent, next to the main shopping area , near the beach tram and the railway station. It is great value , the breakfast is good and the room has all the basics including tea and coffee and bathroom amenities. I found all the staff helpful, and they kept our bag outside normal check-in times, which was wonderful. We had a sea view, which was also a bonus. ( attached)

There is nothing much negative to say, the floor in the room was a bit creakie but it's an old building. Room maybe a touch small. All in all we were very pleased with our stay.

The staff were friendly and helpful. Check-in was quick and easy, as was key return. The room was clean and a nice size, with a large bathroom and comfy bed. Breakfast was hearty and well cooked. The bar was busy (Saturday night with a Tyson Fury fight), yet the service was quick. The room was on the third floor, and no noise could be heard from the bar below. We were lucky to get parked in a short stay carpark across the road as spaces are limited. The location was ideal, a short walk to Scarborough Spa, close to the shops and across the street from the tram to the beach.

Lovely and comfortable and clean was .. Lovely view from the room though and was a very comfortable and cozy x staff was lovely and the service for breakfast too and the breakfast was nice too definitely stay again

No plug sockets next to bed was a bit of a pain as better to charge your phone next to the bed as wasn't able to rest and be on your phone. Very noisy out the front way with traffic and birds but couldn't be helped so didn't get much sleep. Was very worth it though for the comfort and cleanliness