Lovely location and nice views. Staff were amazing, very friendly and fast. Bed was very comfy and room was immaculate.

Bit misleading from the photos and information. We stayed in the hotel and did not have any access to the spa facilities. It did say under the description that we could reserve a hot tub however they were broken when we arrived which was disappointing as it was the whole reason I’d booked this property. The lake in the pictures is also a mile away from the property so we could have a drink there as we had to drive.

We stayed in the beautiful Lake house retreat. It was very peaceful and comfortable and the service was good. Loved the hot tubs outside surrounded by nature.

It’s was £1000 for two nights. We have stayed in places as lovely for half the price. Surprised and disappointed to realise breakfast wasn’t included. We just presumed this because of the price. We were expecting our own private hot tub, didn’t realise it was in front of the house for people to watch through the windows. Despite this, it was very peaceful and felt more private at nighttime. We are gluten and dairy free but as always, chefs forget! However in the end food very was good at the Source and the breakfast delicious.

The service was exceptional

The room has a view from the car park and not the lake and for the price disappointing. The shower would only get warm not hot. The water from the taps wasn’t drinkable.

1.The room and bathroom were excellent, tasteful quality decor, super clean, good adjustable lighting, good bed etc. 2.Helpful,friendly staff 3.Food super, breakfast,Source and Spice Source-food was innovative and tasty, the best for a Michelin 1star,I've had.Enjoyed talking to Ollie Gilpin Spice- Hardwick lamb with a brilliant source-the best Asian plate I've ever had.

1.Lack of sauna or steam rooms or jacuzzi at the main hotel, However I will return and probably stay at The Lake House which would rectify this. 2.I feel that if the service in Source was less hurried and better coordinated you would reap the benefits.The staff were good, but not as good as the food

Location stunning. Staff v friendly & helpful Delicious food Lake spa was beautiful & my treatment was very good.

I felt the bedroom was a little tired & it could have been cleaner.

Room was perfectly comfortable. Dinner at Spice was fun and very good, but the tasting menu (with the wine) was outstanding, matched only by the adroit service-timing of each course was as perfectly judged as the food itself, despite the fact that the restaurant was busy (and the room we were in felt a little bit "overspill")

Whoever at the top decreed the access arrangements to the hotel was having a bad day. Entrance/exit is counter-intuitive (dangerous on a very busy road) and the flow from entrance to bag drop to car park is zany and confusing (as was discreetly confirmed by staff) Signage is beautiful but so small and discreet is totally missable by the new arrival. Major rethink needed!

Very comfortable rooms with lots of space (we booked the junior suite). The bartenders were fantastic and the staff overall very helpful. Loved the lounge area for relaxing in the evening, it felt homely and not at all pretentious. Highly recommend the spa treatments. I left my coats behind and they sent them on immediately. Would come back.

It is an old building so understandably there is no climate control so it gets a little warm. Did not realise the hot tub was outside; some shrubbery would be good to seclude it from view on the right. There was one Venetian blind in our room which let in light, better to match to the blackout ones. Took over an hour to get our bags as they were super busy. Turn down could be a little more thoughtful. However none of this took away from an overall fab experience!

Excellent room with hot tub. Quiet and comfortable. Great food and nice restaurant and bar, great to have two choices. Food choices were excellent as was the wine choice.

Breakfast service was very slow, each morning it took us an hour to get our cooked breakfast. Service in the evening was fine.

Staff were fantastic. Food at Gilpin spice was excellent. Enjoyed spending time in the hot tub relaxing. Would recommend and hopefully visit again.

Nothing specifically stands out. Walk into bowness was nice, and hotel was immaculate. After staying I do think £520 per night (without breakfast) was excessive. It was more costly than high standard in hotels in london, personally I don’t think it’s priced from a value for money perspective.

The room was very comfortable and the hot tub outside was in a discrete area. The grounds were very nice at the hotel and the staff all very friendly.

I feel for the price, the facilities could have been better in the room. We booked a room with a hot tub so did use it most of the day through to the night however would have appreciated a more ‘modern’ facility room. I also did not like that there was an additional charge to pay at the end for service which was separate to the staff service within the restaurant/bar that we had paid.