The hotel is within a short walking distance of the city centre so everything is easy to get to. Lovely scenery...view of the river from the courtyard behind the inn. Each room has its own key box so self check in was a simple process. The room was clean and had everything we needed for our stay....heaters kettle and tea/coffee,lots of clothes hangers, toiletries and plenty of toilet rolls! The room was a generous size and so was the bathroom.

Really the only issue was that the floor boards in the room above were very noisy when people walked around. Also a lot of electric cables around the floor could have been better placed.

The building was lovely , the pub was great . The food was fantastic and really reasonably priced

Towels could of been bigger , and the bathroom door wasn’t very private

If you're looking for 5-star accommodation, then this is not for you. If you're looking for a great, cost-effective and a superb location, 20 minutes walk from the Station, but central to York and all the main sights / attractions etc then this is great!! The room was comfortable, clean and had the usual drink-making facilities, with soaps, shampoos and shower gels being provided as well. The pub has a great range of drinks and the food was very good and reasonably priced. I ate both evenings of my stay. The Chicken Gyros and the Italian style Chicken in creamed mushroom sauce were both tasty and filling. This was my second time staying at The Watergate, and it was great to have been welcomed back by Monika, who was very polite and attentive throughout. Thank you. Karo and Rebecca too were also very friendly and polite, making for an overall great stay. Thank you too. I am already looking forward to using the Watergate for my next visits to York.

Bearing in mind this is very reasonably priced, there were very minor cosmetic things in the room which could be sorted, shower door handle, dodgy sink plug, but really, neither bothered me nor stopped me from using the sink or shower. I'm just being nit-picky.

The location was perfect, everything pretty much within a 10 minute walk. Free parking, beer garden, the shower was good and powerful, loved the courtyard setting of the rooms

The bed and mattress was a little well worn and old, now I think most people are used to memory foam mattresses, it took a little getting used to again, the free parking was a bonus, but the entrance to the car park was extremely narrow, had to hold our breath going through but we made it. We was lucky to get a space, but we wasn't asked for our car details, so pretty much anyone could park there it seems and it would have been very disappointing if we couldn't get a space as it was one of the reasons we booked it. But all in all, we would stay again. Good value for money.

Location was excellent. I really liked the room and felt it was very pretty, light and airy. The toilet facilities were a lot better than I had expected and very clean and came with soap and shower gel. The wifi was fast and useful. The staff were friendly and helpful.

The only thing I would have preferred is if there was a breakfast. However, the staff were very informative on why we didn't get breakfast and said that they hadn't yet got a chef for breakfast yet so I didn't find it too much of an issue anyway, especially considering there were lots of breakfast places nearby such as 'Spring'.

Excellent location in the heart of the city! Bonus features included the outdoor space overseeing the canal and the large family room my kids could run around at. The beds were very comfortable and the staff were very accommodating. The latter is particularly important as I travelled with a toddler and a 5 year old with autism who can be loud. It was an excellent stay for us!

I travelled with two kids and I had to leave the buggy in the pub. I didn’t mind this, but bringing the buggy upstairs was out of the question. Maybe a buggy parking area would be a good idea so guests can come in and out with their little ones as they please. I luckily didn’t need the buggy past a certain time, but if I had, I would have been unable to access it until the morning.

It has an amazing location right in the centre of York with free parking. It would be amazing when the weather is warmer and advantage could be taken of the beer garden area. The room had everything we needed, including tea and coffee making facilities. The quilt was really warm and the combination of blinds and curtains helped to keep some of the cold out.

We didn't get details of the WiFi password on arrival and couldn't find it in the room. It was really cold when we visited and, despite the radiator being st full blast, the room was cold and the bathroom was baltic. Not sure if there was a hairdryer and there was nothing vegan on the breakfast menu - not even beans on toast.

Location is great, with lots of places to eat and drink nearby. Staff were friendly and helpful. Cooked breakfast (not included) was very good. I thought it would be noisy at night, but it wasn't, and I slept well.

Don't expect a hotel-standard room - this is a basic room in an inn. The room is cramped and the position of the bathroom creates a deep, narrow alcove to the window. The bed is in a corner. Had to move furniture to watch TV in bed. No air con or fridge. Having said all that, it was all fine for our one-night stay and I would stay again.

Very welcoming and clean. Really good friendly bar downstairs and the breakfast offered in the morning with 10% off for hotel guests was excellent using better quality ingredients than some of the big, more expensive hotel chains. The quad room at £162 per night was perfect for myself and 2 friends and less than half the price of the larger hotels in York. Loads of storage in the room. A very short walk into the centre and 5 mins around the corner to the theatre made this a perfect choice. I would definitely choose this pub hotel again. I've seen some complaints about the Shisha bar on site but as it's outside I can't understand why anyone has a problem with it.

Slightly dated bathroom but not a major problem

The hotel is rooms above a pub. It's an old building. It is super central. There's a great traditional pub under the accommodation which had great looking fish and chips(we didn't have time to try them). The staff were friendly. IT met all our requirements and we had a great trip. We'd definitely book here again.

It's not a Travelodge. It's an old building. The floor has an incline and the fixtures and fittings have lots of "Character". It's right in the centre of York on a quaint old street. Be aware that York is a vibrant city and there's some street noise. This didn't affect two adults or a toddler getting a good night's sleep - but make sure you pack ear plugs if you are sensitive to this type of thing. None of these things bothered us.