The quirkiness of the whole building, the room was super nice! Bit disorienting going to the loo in the dark with the floor sloping but I loved it. The en-suite was lovely and warm, the shower powerful and nice to have toiletries supplied. The bed was comfortable, a little too maybe as we were meant to be exploring, listening out for anything unusual but we slept like babies. The breakfast was delicious, certainly couldn’t eat all of it but anyone with a huge appetite would have been set for the day. Lots of choice and cooked really well. Location was great and not far at all for the QParking, felt the car was safe too. Staff were lovely, all friendly and we look forward to another stay in the future.

Nothing comes to mind, maybe that there were no ‘bumps in the night’ maybe next time.

Perfect location, the shambles and marks and Spencer's right at our doorstep. We stayed at the very top floor, didn't hear any noise from the bar at all. The most authentic York experience you could have, like being transported back in time. Once in a lifetime experience to be able to stay in such a historical building. Our room had a separate lounge area with a sofa. Four poster bed that we loved! Great water pressure in the shower. The floors aren't even, but that just added to the charm. Made for some wonderful memories. No ghostly experience unfortunately 😊

Only thing we could feedback on I suppose, was this almost sewerage smell emitting from the bathroom. I think it's to be expected given it's a really old building.

We have stayed here before in a twin room and it was wonderful but the double is far superior! The room was clean, really spacious and really well decorated with plenty of characters. They say it's haunted but the ghosts didn't wake us. The bed was really comfy. The shower was amazing in the ensuite. It's a great hotel, with a brilliant location opposite the shambles, The bar is belting with plenty of options too! Loved our stop over, we will be back soon.

Splitting hairs but the only thing we didn't like was checking in. Having to wait at the bar then having to wait for the guy checking us in to change a beer barrel before he gave us the room key. Understandable it was a busy night but after a long drive we really just wanted to get upstairs. Apart from that it was a perfect stay.

Our room was fantastic, the Shambles suite, large and comfortable with a comfy sofa. Coffee machine and kettle, plus plenty of tea, coffee, milk. Beautifully decorated and furnished in character with the age of the building. The private bathroom was beautiful, with a bath and shower. Bar downstairs was lively, plus, there are plenty of other pubs and bars to visit in the vicinity after a day of walking about York. Staff were brilliant in all ways.

Unfortunately, the toilet would not flush away, no matter how many times the chain was pulled. We spoke to staff about this, and it was taken in board well, the issue to be brought up with the manager.

It was a quirky/unique fantastic location room that was spotless. Staff were very friendly and able to get in and out anytime of the day and night as they gave you key food, and breakfast was very pleasant to would definitely stay again

Beautiful gothic style room, helpful and friendly staff. Great food! In a perfect location, right opposite the shambles. Loved the spooky paintings adorning the staircase walls. The pub has live music most nights and is generally quite busy but we were pleasantly surprised that we could barely hear it due to the heavy fire door into our room.

Not a complaint, just a heads up for people with a disabilities. Would not recommend this accommodation for people with mobility problems. Due to its age and general crookedness, the stairs are hard to navigate and the floor is very uneven. Not a problem for me but my mum struggled within the property.

The breakfast was served in the bar area and excellent value for the money lots too choose from had the full English and was stuffed setting me up for the day. The pub has fabulous character perfect for its setting in central York and access to the shambles. The staff were excellent very helpful and even set us up with the cheeky little app for discounts around the pubs of York. The bedroom was the 1st at the top of the stairs the Catherine suite, everything in the room starting from the door was wonky...floors ceiling walls the works just as it should be. The room was large warm and had been decorated for Christmas even a tree in the corner. The downside to the room is it's dark one window overlooking a small courtyard but unless you're staying in all day and not enjoying the delights of beautiful York then this shouldn't be an issue. All in all it's a fab quirky place to stay, it does have entertainment on in the evening if you're an early to bed type of tourist but it's free and a nice finish to an evening. Would/will we go back....most certainly.....👍

Leaving...☺️...

The pub has a lovely atmosphere, staff are excellent - especially Rachel who was very informative. Highly recommend ordering breakfast, absolute bargain. It was quite expensive but the room was amazing, had loads of character. I didn't feel any bumps in the night but my partner got the chills and refused to go through to the bathroom on her own and spent half the night awake hearing thuds from upstairs. I was blissfully unaware. We could see the Shambles from our room and people queuing to 'buy a ghost' about an hour before it opened. FYI there's a second shop they don't tell you about until queue is over an hour wait. Don't buy the cheesecakes, they're horrendously expensive and don't have the prices displayed. If you do buy one, get the small individual ones, lemon meringue was gorgeous. Pie shop opposite the ghost shop is a must. Everything is glorious. I regret not buying a bag of pork crackling. The original ghost walk is brilliant - 8pm outside the King's Arms.

I felt the room was still a bit too expensive so that's why I gave it a 9 instead of 10. Was it worth it? Yes. York City centre with M&S opposite for emergency drinks, we chose the ready mixed cocktails in a can. Gorgeous.

The building is beautiful and well cared for and the room (St catherines) was decorated sympathetically to the feel of the room. Floors are wonderfully sloping and rising in odd places. Atmospheric in the upmost and not atall bothered by pub noise down stairs as wall thickness tempers in down.

Absolutely nothing. Maybe the staff could tell you what's happening when you arrive because we filled out a form and were just left standing in the bar whilst people being served around us and no one telling us what we are waiting for. Then a chap turned up 10mins later to take us to the room. Not really an issue AT ALL but felt a bit silly standing there no knowing what's happening. DO NOT let this put you off at all. Just a heads up to the staff really.

The Black Fleece is full of Olde World character (boasting exposed beams, interesting architecture and wonky floors in abundance). Our room (Lady Peckett room) was charming and exceptionally clean, with a pod coffee machine, kettle and mini fridge supplied. The downstairs bar had the feel of a good old fashioned pub, proudly steeped with the history of York. We found that the staff were extremely friendly and helpful throughout our stay and that the hotel was located within walking distance of all of the major attractions of the city of York. There was entertainment on in the pub downstairs every night, yet we never heard any noise from downstairs when we were in our room. Breakfast was exceptional and extremely reasonably priced, and we opted to eat it here every morning of our stay. We are definitely planning to stay here on our next trip to York.