Friendly staff and outstanding breakfast. Quick check in. Cleanliness could have been a lot better. They did not say on their website they would be charging an extra $100 that is refundable. It’s been a week. Still waiting for refund.

Very friendly and helpful staff. Comfortable bed. Lovely breakfast

Having both quilt and sheets/ blanket on bed. Sink didn't drain properly.

Breakfast was excellent- good choice of food. Loved happy hour - such a lovely place to sit with a drink and small meal in the evenings

Our tv was’nt working on arrival and we found the shower a bit hard to figure out but that’s probably because we are not used to that style of shower. We had to miss breakfast twice sadly as we were on tours which were leaving at 07.30 - it would have been nice to have breakfast available a bit earlier so we could have had it as well as go on tour

The location on Sutter Street near Union Square can’t be beat. The view from the 12th floor is worth your stay. Happy Hour and breakfast were both very enjoyable. Our room was clean, even if smaller than I expected. Many restaurants and Chinatown are walking distance. Coffee service in the room and a refrigerator are a nice touch. We have. Wen coming to the Marines Memorisl for over 40 years.

My only complaint is the coffee at breakfast is poor quality. They could really upgrade this to make breakfast (food is good) more enjoyable. The check in employees are quite slow.

The facility, location, happy hour and buffet breakfast with wonderful views of the city and partial bay view! Staff were amazing. There was a library, museum, lap pool and some gym facilities. Easy walking distance to China Town, Union Square, Iconic Cable Cars, Ferry Building and other locations. The area is very clean. San Francisco has done a good job keeping the city clean and inviting. Law enforcement was present in Union Square area, which is a good idea, in my opinion, due to the past issues they've had. We chatted with the officer and he was very pleasant and helpful with questions we had. San Francisco is a beautiful city...come visit!

Nothing! Would definitely stay again.

Absolutely everything! - Room very clean, nice, confortable, quiet! - hôtels facilités are amazing: gym, pool, continental breakfast - Staff is no nice, professional and accommoding - very central and safe One of the best hotel I have ever been in SF

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So I really liked this place. It has a decent size fitness center, clean 7 foot deep pool, the room, bed, overall space was comfortable, and I never heard any of my neighbors. It had a decent amount of channels to watch. The buffet style breakfast was better than most. The recommended parking garage, while not on site, was about 200 feet away. The shower had great water pressure. The location is in a decent area that feels safe. The staff were friendly and helpful. The elevators for a 12 floor building were quick to respond. There is a 12th floor restaurant/bar where they have happy hour daily for a few free drinks. Having been in the military I really enjoyed the decor in the hallways.

I can’t think of any negatives.

Loved gym (excellent equipment) and pool. Breakfast was better than most places, but we felt uncomfortable with the staff requesting a tip every morning. Happy Hour is a generous benefit for guests, and the view from the 12th floor is exceptional.

We requested that our room be on a floor that doesn’t accommodate dogs, and were assured that the 5th floor is where animals are allowed. We were happy to be on the 9th floor until we saw two large dogs coming down the hall at different times, and another in the restaurant. Not acceptable.

We picked this hotel because of the quirky and interesting history. Plus, for it's location it is exceptional value. Made better with a good, hearty cooked buffet breakfast included. You could have a healthier fruit selection or both!. Happy hour was a wonderful bonus with a free drink late afternoon in the top story bar and restaurant. Amazing views across the city. If you want a window seat, I'd recommend reserving one, which we did on our second night. We ubered most places which was convenient and not to expensive. The bed was comfy and the room was quiet at night. Would stay again

Our only complaint (and this is a stretch as we really liked it) would be that the very comfortable bed could have been a bit bigger, and the shower room, toilet and sink areas could do with a little update.

Breakfast was very nice and drinks at happy hour was great addition to the holiday. The room was perfect with a good shower and air con if you needed it.The fridge in room worked well and kept our drinks really cold , our experience in other hotels is that they are not very good, some of which we have paid extra for. Never used the gym, but it looked well equipped. I went for a swim 1st day as I had jet lag and awake at 5 am, and the fact it opened that early was really good. The museum was really interesting and big Troy at the door was very friendly and helpful, as were all staff to be fair. 5th time in USA and the best hotel we have stayed at.Overall, it was a great time at this hotel, and I would highly recommend it.

No got anything negative to say about our visit.