The room itself was very spacious and the bed was very soft and comfortable to sleep in. Ample amount of pillows as well. All other dining spaces were lovely and the decor was very strong throughout the hotel (including the elevator) - made me forget I was in San Francisco

With the room being larger, it was drafty and sometimes very cold; the heater did not work as well. Also we had to trouble shoot the TV as it was not working when we arrived.

I loved the hotel because my room was fantastic – a quiet spot at the end of the hall with a beautiful city view from the window and a cozy fireplace. Plus, the breakfast each morning was lovely, especially those amazing pastries! And the location was perfect, right near Union Square with easy walks to BART/Muni, making it simple to get all around the Bay Area.

Since I stayed for 13 days, I would have really appreciated a mini-fridge in the room to keep some food. Also, having a kettle for making hot tea in the room would have been much more convenient than going downstairs.

Has a super adorable and cozy vibe. Very homey and quaint! Our stay was well within our budget, especially for a Friday-Sunday stay in Union Square. The sister hotel two doors down had great breakfast that we had access to through our room key. Additionally, the staff was so kind and check in and out was extremely easy. I'll definitely be coming here again!

This stay was a 10/10 for us! The only thing I'd let future travelers know is that the walls are pretty thin, so you can hear the music from the lobby or other rooms close to you. Also, the 1 queen room was pretty small (which ended up being perfect for us). If you plan on staying in your room more often, I'd recommend an upgrade, but if you're going to be out and about like we were, the queen room was fantastic!

A lovely, classic hotel with character. While some people might feel this hotel is slightly dated we found it to be wonderful with lots of character, friendly staff and a delicious breakfast. A very warm welcome on arrival, I believe the host was called Louis, and the valet was easy to sort out. The room was very beautiful with a working gas fire which made it very cosy. Everything worked as it should, a clean bathroom with nice amenities. The breakfast had delicious coffee, a selection of tasty pastries, cereals and toast. I would happily stay here again.

The hallway outside the room was a bit draughty but didn't affect us. The location was slightly out of the most touristy areas but a short walk to them.

This hotel was very pretty itself and the staffs are very kind and professional. The room was perfect for me and my son and we enjoyed a lot. the Breakfast was also great not only tasting but also very healthy.

The only thing that it bothered me was the price of the parking. I drove my car to SF from OC but I ended up parking at the other facility because of the price of the hotel owned parking lot. The hotel parking was 74 dollars but I spent elsewhere for 46dollars overnight. Since I stayed at the hotel the parking should be lower than other facility. That was only thing it bothered.

We were ugraded (thanks Booking!) to a room with a fireplace, and it was a lovely, large wall-papered room at the end of the corridor. Everything was clean and comfortable, and the location is perfect - walkable to just about everywhere you'd want to go (assuming you are a good walker), and on various public transport routes as well. The breakfast is lovely - lots of variety and yes, they do have boiled eggs (contrary to one of the reviews I read.) :) This is a very different experience from the antiseptic hotel rooms I usually end up in, and much appreciated!

More "desirable" breakfast foods (croissants, donuts etc.) could be consistently replenished for those who arrive after 09:00 perhaps? We came down to eat around 09:15 the first morning, and there were none to be had - but this was not true the next day, and it is a rather small thing. Everything else was just great.

The evening wine and cheese and the breakfast were excellent. The place was wonderful.

I don't like being scammed. The room was $153.00, and there was a resort fee of $24.00 per night. So, in reality, the room costs $176.00 a night plus tax. I've stayed here many times over the years, and the services were exactly the same as before the resort fee. My reservation was paid for in advance through Booking.com, but they added $100 to my credit card to be sure that I didn't steal anything. The management is confused about who is the thief.

This was a great hotel to stay in. We loved it! Gorgeous room with wallpaper and fireplace and the staff were very attentive. Coffee, tea and cold drinks was available 24 hours. A continental breakfast was served 2 doors up in their sister hotel, White Swan. There was lots to eat. The hotel was in Union Square surrounded by bars and restaurants so no need to go anywhere else for dinner.

The only, only drawback ( and it’s absolutely no reflection on the hotel or staff) was a very inconsiderate person who sat on the steps right outside the front door and smoked. He was told of course not to, but fell on deaf ears 😢

I didn’t realize the room would be on the ground floor, so I was a bit surprised and not too thrilled at first. But the room was in good shape overall, and I liked the retro feel — it had charm. All the staff I met were friendly and helpful. I even left a piece of clothing behind after checkout, and when I called, they found it and kept it safe for me — I really appreciated that.

It would’ve been more convenient to have a stand or furniture to open my suitcase on, and the curtains felt a bit too thin — I wasn’t sure how much people outside could see in.

I would like to extend my heartfelt thanks to Front Desk staff member Noel for his exceptional service. He was incredibly kind, friendly, and helpful in answering all of my questions, and he went out of his way to accommodate every request I had. His warm and engaging manner made him feel more like a friend than just a hotel staff member. Thanks to your outstanding hospitality—and the comfort and charm of the hotel—I decided to extend my stay at both Petite Auberge and White Swan Inn for an additional five nights. My time here has been thoroughly enjoyable. I truly appreciate how well the hotel is maintained, especially the cozy fireplaces and the vintage-style lift that add so much character. Oh, and I must not forget to mention the healthy breakfast and the delightful afternoon wine and nibbles—they made each day even more special. I will definitely come back again!

None.