Great beds, great location, friendly staff, cozy rooms. The hotel in general has this feel-at-home atmosphere- really lovely. I’d definitely stay here again.

Shared bathrooms are very clean but what’s a bit annoying is the fact that the toilet and shower are in the same room so when you have someone else taking like 45 minutes showering and getting ready in the morning, you have to wait forever to go to the toilet.

The room was very clean. My room was in the back of the building and it was very quiet (considering it's in the middle of the city). The staff was friendly. You can easily get tea or coffee all day or night in the lobby. And it's a great location in a safe area, with a grocery store just a block away. I would have given this place all 10s if it weren't for the bathtub issue.

Taking a shower is a life-threatening task. The bathtub is curved on the bottom rather than flat (like all modern American tubs) and is extremely slippery. The danger could be easily reduced by providing a rubber mat, but they don't. Note to future customers: Ask the front desk for an extra towel, and use the extra towel as a mat inside the tub - it might save you from serious injury or death.

Hotel Cat Palor and tea time

Shared Toilette did not have a way to properly wash hands Breakfast was in Sibling Property 4 Doors down Other guests chilling in front of my window on the fire escape made me feel uncomfortable

The location is absolutely great next to Chinatown and the city center with a lot of restaurants, shops and cafes etc nearby. Old building but good maintained with a nice old flair, you can really feel that it is over 100 years old. The paid parking is across the street, I used valet for 3 days and booking a good rate via app in advance. Coffe and hot chocolate for free in the lobby also a nice thing.

Breakfast is served in the hotel nearby and the whole arrangement definitely needs improvement. Out of 3 times only once it was okay, both other it was so crowded that we had to wait standing near the tables... Once we got the free one I had to clean it and bring the dishes away since the service staff was not around. The food ran out and was not topped up on time, so it was pretty messy. I would book it without breakfast next time not to spoil the whole experience.

Cute little historical hotel, the room felt cosy and welcoming. Loved Skittles the friendly hotel cat.

Breakfast at the sister hotel was disappointing and poor quality. Would have much preferred to have breakfast at the Golden Gate Hotel with Skittles the cat as previous guests could before they changed the system. The ceiling light on the fan in our room kept turning on randomly in the night, and sometimes turned straight back on again if we tried to turn it off with the remote control.

Central location, close to Union Square and the cable car stop. For those who enjoy walking, you can easily reach Chinatown, Little Italy, and even the Pier 39 area (about an hour's walk). There are various restaurants and a supermarket around the hotel. Breakfast is served in the hotel next door, with eggs and bacon, crispbread, bagels and jam, coffee, and juices. Very nice atmosphere and plenty of food. The staff was friendly and ready to help, really appreciated their suggestions and help! Shout out to the lovely hotel cat who welcomes you on arrival.

So comfy and loved the relaxed homely feel, not at all clinical like some hotels can be. The complimentary breakfast was a bonus too. We had an en-suite room with was lovely and clean and very cosy. Loved meeting Skittles the cat too. Location was excellent! Easy to get around and plenty of good places to eat nearby.

As it’s an older property, it was expected but annoying not having sockets right next to the bed to charge phones etc. Also missed not having a fridge in the room. But these are really minor things.

Nice place to stay. The room was clean and had everything as described on booking (they even had iron on request). The staff is very helpful and friendly, can advise you about any service proximity of the hotel. The breakfast was delicious and located in nice stylized in French place in neighbor property. The location is quite safe on day, although occasionally you can spot drug-addict people on the streets around, so better be careful at nights.

Maybe not mostly comfortable location for walk at night (just my impression) The breakfast could have been more variable

The charm, style and amenities were superb. I enjoy a hotel with bathrooms down the hall for an added sense of community. The antique lift was a treat and the in-house cat adorable. Breakfast was at a sister hotel next door and was delicious and the dining room spacious and interesting.

I have no complaints about the hotel. The hotel is up the hill from the BART station so we took the cable-car up at $24 for the three of us. On the way back down we took the Autonomous ride-share WAYMO for $11 and it was an incredible experience I highly recommend.

Loved the property and the coziness of it. The mattresses we a bid springy, definitely time for a replacement there but everything else was great! Loved the keys access and the flexibility to go to their sister hotel for later check ins. Will definitely be visiting again!

Just that the parking was full by the time we got there and we had to park around the corner for $62, however that’s not necessary their fault it’s just San Francisco.