Was a very nice room. Some covered parking. My husband swam in the pool and said it was warm. Right up around the corner on Roosevelt Street before you get to Hwy 1, is a stop for the hop-on hop-off trolley, where you can park. The ticket booth outside is closed so you have to go to the Concierge in the Hilton to buy tickets. At the time we went, the trolley stopped every 15 minutes. Beats the $7 parking fee in downtown. The only problem is they stop at 5 pm.

Not much in the way of restaurants around there unless you go to another hotel. We ate at the Stoned Crab one night which was good. They also have shark feeding.

The room was spacious. We loved having a kitchen and two rooms. We were very comfortable for four people (2 adults and 2 tweens).

I wish I knew there was no beach access. We are not familiar with the island so we didn’t understand that “beach front” can also mean there’s no beach access.

Nicely appointed suited with full kitchen (no oven) across the highway from the ocean. Out a ways from the downtown Duvall St area but the payoff is a generous sized suite. The desk staff are exceptional and friendly, There is no restaurant or breakfast but of course you can do all that in your room. When we needed more coffee or something fixed, the staff were very responsive.

It is preposterous to be charging a "resort fee" in a motel like facility. To top it off it was already an extremely expensive room at a property with no facilities except for a very average pool. Our maid seemed inconvenienced when we were not out of the room when she was ready to clean.

Very nice suites were great only thing was no oven so very limited to what you could eat if you didn’t want to go out or a microwave that done grilling as well

The surcharge that I didn’t know about 25 dollars a day this should have been in the property details

I liked the pool, the rooms are really nice and cozy. You get complimentary drinks by the pool.

Location is kind of remote from all the key west attractions and you can only get there by car, so this is a good accommodation if to do not mind driving everywhere. Secondly, the elevator gets busy, especially in the morning, when there are a lot of room service carts. We needed even to carry our suitcases using the stairs, cause there was a line by the elevator.

The staff was the best! They were so friendly and answered all my random questions. The pool was also very lovely and it being warm definitely helped on those colder days.

There were a few things in the kitchen area of my suite that appeared to be unfinished, it didn’t detract from my stay, but I did make a note of it. Also I wish there was a salt and pepper shaker set available in the room.

Very spacious and clean, large rooms with kitchen and lounge.

Not close to old town and front desk staff could not assist with explaining any buses said to use Uber.

The staff was exemplary at the Key Laurate from the time we checked in to the time we left. Our room was spotless when we arrived and housecleaning went above and beyond what we normally experience. We loved the bonus touch of the daily cookies. The only thing that didn't make this hotel a 10 was the busy street in front. The windows and sliding door were soundproof so we never heard any outside noise. It was only when we were at the pool. Other than that, we would come back and stay anytime at the Key Laureate. We will try another Opal resort in the future because of our stay here. Thank you so very much for this amazing experience.

The noisy street.

Check in was fast and easy. Free parking was plentiful, although covered parking was not always available. The balcony was large, with a beautiful water view. The area was very quiet, even with a major thoroughfare nearby. The appliances worked well. Housekeeping services were excellent, with cleaning and fresh towels daily. Location was far enough away from the center of town to be quiet, but was only a 7-10 minute drive to any area.

A larger refrigerator would have been good, and the shower water pressure was not great, but we always had hot water.

All rooms have a sea view and are very comfortable and cozy. They are designed in a nautical theme, which creates a pleasant feeling of a seaside vacation.

In my room, the TV worked through a box connected to the neighboring room. When the guests in the neighboring room checked out, my TV stopped working, displaying a message that my room had checked out. The staff quickly assisted me by sending someone over, who helped fix the TV and make it work again. The shower system was also quite complicated. At one point, it stopped working entirely—there was neither hot nor cold water, although the sink still had both hot and cold water. I had to go to the reception desk, and they helped me very quickly as well. It turned out that there are two regulators, and one of them needed to be pulled outward. It’s a very complex system—I would never have figured it out on my own!