The hotel was exceptionally beautiful and thoughtfully curated down to the finest details. Every corner felt intentional and elegant. The staff were incredibly friendly and helpful, consistently going above and beyond to accommodate our requests. The location was perfect—central and convenient—with parking available just off-site, which made everything very easy.

While I understand we may have been the only guests during our stay, the breakfast was quite disappointing. The idea of having it served in the room was lovely in theory, but receiving just two yogurts on the first day felt underwhelming. We requested something savoury for the second morning, and while the staff were kind and provided bagels, it still didn’t meet the expectations set by the hotel’s calibre, especially considering the photos and reviews I had seen beforehand.

Beautifully decorated and atmospheric hotel. The bed was gigantic and very comfy, and the room more spacious than anticipated. Despite being fully booked, the house felt quiet and private. The snack bar was fully loaded every day - a real treat. Location was fantastic; very easy to explore the city by foot. Staff were readily available throughout our stay, and nice to communicate with.

We stayed for three nights, and would have liked our room tidied and bed made up everyday without having to request it. Our bed was made up after our first night, but trash wasn’t taken away. The bathroom had no space for wet bath towels to be hung to dry, which was a bit of a nuisance.

The hotel is very unique. It's in an old victorian home in a residential neighborhood. The entire space is very comfortable. Our room was beautifully decorated and spacious. The bed was very comfortable. The breakast was a lovely buffet with many options.

The only thing I can say is all communication is via text and email. They text you when your room is ready and give you codes to enter the building and your room. Not necessarily a bad thing, just different.

Having a keyless entry into the main door was really convenient.

When I arrived there was a note left on the front door - outside - taped on the glass. I appreciate it a lot, but was concerned because it had all of my info in it - including the door code and my room number. Anyone who wasn't me could have walked up and read the paper and seen all of the info. I found that very concerning especially since I received an email with all of the info that was already on the paper. If the paper had been left inside the door, I would have felt better about it.

Amazing room, super comfortable. The hotel is truly beautiful and perfectly decorated.

Parking is an issue. There are only a couple of spots to park your car, all other guests have to use street parking, which is max 2 hours at a time. This was really disappointing for a hotel of that class (and price). If you travelled long distance and want to arrive and relax without worrying about parking, then this is not the place to stay.

Beautiful building and rooms. We came in the off-season and got a room upgrade. The breakfast on Day 1 was stunning, a selection of fruits, great bagels and yoghurt along with some amazing spreads. The staff were super nice. Within walking distance to the hospital.

Breakfast on Day 2 was just a bread and butter pudding, which was lovely, but we were surprised it wasn't the same as the first day. Parking can be very tricky when there is snow!

Beautiful property Feels like you are at home or a relatives home visiting. Really thoughtful unique furnishings, lovely room, great breakfast spread and coffee.

The noise could use some work Runners on the stairs, oil on the door hinges and something to slow the door down so it can’t be slammed would make a HUGE difference.

Well maintained, furnishings were great with the mix of modern and antiques. Color scheme throughout was very pleasing and restful. The pantry was a very nice option.

Steep stairs for people with knee issues. Our shower was very small as it was not pictured in any room expectations so was a surprise.

On line check in most efficient. The hosts were hospitable and generous. coffee and tea on the house plus candy and cookies, a guest spoiling pantry! The house is beautifully decorated, we had a huge bathroom and a the breakfast was very generous with so much thought and variety.

Very welcoming , lovely room all accommodation is individual , quirky and decorations excellent and interesting

Parking is first come first served which is not great but manageable if you are unlucky - don’t be put off because of it