Housekeeping staff were excellent. Room and supplies were always clean and available. Breakfast had a variety of foods and was delicious. Pool was wonderful since the weather was so hot. Workout room was always clean and the equipment in the room was sufficient for the stay. Location was great! Close to shopping and downtown Franklin. Front desk staff were always accommodating and very friendly and helpful. Overall it was awesome.

I purposely booked this hotel because of the room size it was like being in a mini condo only thing I wish I would have done differently is not accidentally gotten a handicap shower it has no door pretty poor design it allows water to get on the floor had a bunch of towels to prevent this.

Ok it's bean a month now and I'm still waiting for a refund I used booking.com and was double charged!! Issue hasn't been resolved yet on the hotel side of things. When I arrived at the hotel on Friday they said it was not paid for I said how could this be I was paid in full I have a reservation number so they charged me at the front desk as well as already paying on booking.com hoping this issue gets resolved soon starting to get very frustrated!!

Location was great for us, since we were here to visit Nashville and, especially, the Franklin Rodeo! You can walk to the rodeo from the hotel, just 20 minutes away, and a decent path on the side of the road to get there. The room and all the facilities were splendid. We enjoyed the big size room, quite big screen TV (I think 55" of 65") on practical mount to swivel from sleep to living area. Comfy beds and large desk. Very nice to stay multiple nights. You have everything you could possibly need!

Nothing, everything was great!

Breakfast was excellent. The room was quiet and large. Bed was comfortable. Loved the shower. Closet space. Decent sized kitchen if needed. Pet friendly, but you'd never know a pet stayed there. So clean. No bright lights shining in your room to keep you awake. Thick walls so you couldn't hear other guests. It's worth the money to stay here and I'd stay here again and again.

Nothing negative except maybe the price haha

Very clean and spacious property in a great location with the most friendly and attentive staff! I can't say enough about Tresa, Carson and the rest of their front desk staff! Tresa went above and beyond assisting us during our stay.

Nothing!

Beautiful location love the property staff was amazing but there was no food at breakfast. Breakfast was disappointing. Waited for almost an hour. There were no eggs no potatoes no meat. Wound up having to go elsewhere to eat breakfast.

Front desk was friendly, professional, pleasant and helpful. Exactly what I needed after a long and exhausting drive

I wish the room and the coffee station had regular tea. Non decaf. Just a basic Lipton, Red Rose, Nestea, etc

We had last minute changes that we had to make to our reservation and the people that we worked with were really understanding and accommodating. The room was very comfortable, and the breakfast here was very enjoyable, offering a wide selection of food to choose from for various types of diets.

Beautiful space and great location. Staff was incredible and breakfast was delicious! Our room was clean and spacious. Our suite had everything you needed.

The shower design is not a good idea. Water sprays out pass the glass and get the floor and surrounding area wet. The bathroom had a touch of mildew smell.

I booked a room for a concert I was attending. The room was gorgeous and everything anyone would need to stay for a while. The staff was extremely friendly and helpful. Highly recommend this hotel.