Absolutely everything!!!! Perfect location, exceptional breakfast, both rooms we had were perfect, everyone at the Inn was kind, helpful and willing to take the time to explain anything we asked about. We are in our 70s and have traveled all over the world and we would rank our stay with you right up at the top for an overall perfect place to stay!!!

that we had to leave to go home!!!!!

Location made this the best place to stay in Gatlinburg. Staff was friendly and accompanying. Breakfast was great.

My only complaint, no refrigerator or microwave.

It is so relaxing and like you were staying in an old lodge. Right in the middle of downtown but when you step inside it is peaceful and quiet.

Need to improve their pillows. Most people I seen, brought their own pillows so I assume they had stayed before

The Historic Gatlinburg Inn is a beautiful property with an excellent location and staff. The hot, homemade breakfasts are better than any restaurant around. Our car was always safe in the gated parking lot and the guard kept away riff raff and bears! We’ve stayed there for years and love it. LOL

While the bed had clean fresh sheets and the bathroom had great clean towels, it needed a deep cleaning- nightstand lower shelf was dusty, bathroom mirror and door had dust collecting on the edges and the door hinges. Shower was clean. One of the door hooks was missing.

Breakfast was what we expected for a hotel breakfast. It provided all we needed. It was convenient to be able to eat on site. Staff was very friendly and helpful. The beds, especially the pillows, were extremely comfortable. We really enjoyed the spacious parlor-like sitting rooms and lobby, and we had access to refreshments every night. Very nice for visiting, playing board games. The location was exactly where we needed to be. Rooms were a little dated but after all it is advertised as historic and we enjoyed the atmosphere. Bathrooms appear to have been recently renovated, very nice. Will definitely stay here again.

No complaints. A little noisy at times but there was construction going on close to hotel.

Loved that it felt like walking into a time capsule. The whole atmosphere of the hotel just encapsulates the feeling I have always loved about Gatlinburg. The bathrooms are updated and nice. The bed was okay not the most comfortable hotel bed but not the worst. The breakfast seemed nice we didn’t eat any but we were on 2nd floor and could smell it and it smelled amazing. The location is unbeatable, right smack in the middle of the strip and you get to avoid all the parking fees. Lovely places to sit inside and out they had a small fire outside that I found useful while waiting for the cold rain to let up. The staff were so sweet and they gave us a little pastry as a parting gift when checking out. It was delicious as well!

The rooms are not sound proof at all. We could hear almost everything our neighbors were saying and doing. I was awakened many times to people either stomping above us or people talking/laughing next to us. This is somewhat expected from an old hotel but if you are a light sleeper definitely bring a sound machine or ear plugs. The hotel had what I would describe as a “old” smell not musty or anything and we got used to it. Again, expected from an older hotel. Not deal breakers by any means.

The staff is awesome and accommodating. Very helpful and some of the nicest people you will meet. We love Bunny! The breakfast was awesome too. The smell of breakfast would come into our room and it felt like home. It was very comforting. Best location ever! It is in the middle of town.

The only drawback that we encountered was it did not have a refrigerator. We did not care about a microwave. My husband has medicine that needs to be kept cold. We purchased a cooler and solved that problem. It would have been perfect if there had been a mini fridge for a couple of drinks and to put his medicine in.

The breakfast was excellent, biscuits gravy eggs bacon waffles orange juice chocolate milk coffee and much more. Got the "cracker barrel" country porch look with rocking chairs and fireplace. Very charming unique place to stay. Location is right on the main street between Puckers and Sugarlands, which is definitely a plus. Walking distance to everything.

I wish there was other doors to exit in and out of. A man called and told us to quiet down around 730am. Very awkward considering we only had cmt videos on about 14 volume and a hair dry on. Parking is very tight. One way in one way out.

Absolutely loved the history and location of the Inn! I loved that someone was always at the front desk with a smile or a good attitude. I enjoyed the atmosphere and hospitality as well as the living area. People were playing card games, enjoying the fireplace, the complementary hot chocolate and cookies and I truly appreciate the effort and dedication it takes to make this place so warm and inviting. Breakfast was fantastic and you were served! Not table service, but they served it or you could opt for some cereal. Anyway, we ate breakfast near a fire and amidst all the Christmas decor. It was beautiful. It embodied everything I wanted from our stay. I love everything about this place and hope to return!

I really don’t have anything for this box.

If you want clean with a rustic feel and in the center of everything this is your place… what you see in the pictures is what you get. Would I stay here again?? Most definitely plan to stay there my next trip. The pool looked so good but it was still to cool for the pool.. our view was over seeing the sky lift….. I could just sit and watch people go up and down all day… the shower was walk in and huge. The paneling is definitely a classic lol. Loved it and can’t wait to go back hopefully this fall

If only they had a fireplace in the room.