The manager is the best manager I've ever dealt with. We as a family had to turn to staying after loosing our home. He has made sure we are taken care of and has worked with us on check in and out times as we navigate the worst period of our lives. Only problem I see is the customers who complain insesitnly and treat him and other staff like punching bags. He needs a raise! Thank you, for treating us with dignity... when it feels like it has been stripped from us. Kindness and respect are things that are free, and he is welcoming and darn good at his job.

Long time stayers. Apparently they are not forgiving of any circumstance. And do not care if your 14 and 15 year old will have to sleep outside in the cold. They will complain and have you kicked out on a night when your autistic child is struggling and your Esa dog is reacting to her struggling to cope. For a child who spent 10 years in the same home, drastic change brings rocking, thumping and sometimes pacing. I apologized first thing the next day. But it was made clear I was no longer welcome. Luckily, my dog is quieter, my family is more polite and we don't complain because we're just happy to be in a warm room!

Everything was great very pleasant & quite me & my son slept great & enjoyed the kindness of all who works there thank u..

Just a few little things not nothing too big the second time we were there the air conditioner was leaking water all over & didn't work properly but we managed without it all good & we had to have mainance s come to fix the water it was cold nothing but a click of a switch other then that it was good we always have a good night sleep great thank you.

On this trip was like none of my other here. I was hospitalized for almost two weeks. I stayed 4 days here and left my room maybe twice. I walk wish a cane normally but this trip I was hardly walking at all. I let staff know my problem and reason for staying this trip was to be safe and feel safe. Not only did they put me on ground floor but my ride and meals could pull right up to my door. They gave me a little brake on a couple nights cost as well. They didn't bug me but if seen me at door or sitting out side the staff always smiled and asked if I needed anything. Being alone and weak and having spent so much time off my feet that made me a customer from now on. If I had the money or could of for seen my illness I would stay here till my new living requirements were ready...

Maybe a couple STRONG hand grips in bath or railing next to front door.

The staff at the front desk is always kind and courteous.

This is my personal favorite place to stay because of the location. I have nothing negative to say but if your looking for indoor pools hot tubs cocktail lounges etc. Then downtown would be an option.

We had a comfortable bed and a good sized room with a fridge, microwave, table and chairs. It was easy to find and not far from the Interstate 90. The shower had plenty of hot water and good pressure. The breakfast was adequate and suitable for Travellers.

It was quiet clean beds were comfortable

I didn't like the fact that we weren't told ahead of time the water was going to be turned off I'd have mouth surgery that day and the fact that we could use the pool

When I brought my dog Mona she really liked they had a great big huge yard next to the pool and she would just run and play in that yard it was so nice and they were really kind in there very accommodating I really enjoyed my stay there so I tried to go back every time I can

There was one on chambermaid or house cleaner I'm not sure what they're called now that was extremely rude it seemed like everyday was an unhappy day for her and she made it a point to make sure you had an unhappy day as much as possible she was just unfriendly unkind and it takes away from your experience

For a less expensive option, I highly recommend it. It's an older facility, but it was clean, roomy, and comfortable. The refrigerator and microwave are handy. The staff was friendly and helpful.

Did not participate

The small TV and a bit challenging to operate since it did not default on the correct input. Possibly the default was a service not working, but I don’t think so

Conveniently located, well maintained, pleasant staff, lots of parking, restaurants and groceries nearby, large and well laid out rooms, mini-kitchen, compartmented bathroom, great shower. Well priced. Rooms have interior entries from hallway for security for those to whom this is important. Very well lit rooms.

Bed could have been more comfortable. It's an older facility, and if you're really fussy about fancy decor, you may find it wanting. But there are no functional deficiencies, and you'll find the rooms quite comfortable. Street is busy, but rooms are quiet and well soundproofed. Rooms are in several different buildings, and finding your room can be confusing at first. The office was at some distance from our room. Not currently doing full breakfast, but generous with what they have.