I liked the well maintained buildings and my room was nicely updated inside. Each morning, at the office, I picked up a paper sack that was pre-filled and stapled shut with breakfast items in it. Fresh apple, juice, egg mc muffin, yogurt and two sweet bread/cookie. Only one per person per day! Which is plenty.

Although the desk was consistently staffed and accommodating. I'm still waiting for the refund from checking out 2.5 days earlier than prepaid for. I'd like one (1) day refunded as I checked out the afternoon on Wednesday May 17th.

The room was cozy, and clean. The only thing my mom and myself didn't like was the fact there was no bed spread. You should also advertise breakfast in a bag. Think that would me more appropriate. Our room was on the end and due to the fact they had not shoveled the snow away we had to walk to the middle stairs to get to our room on the end. My mom has bad legs and I specially asked for room on bottom, I understand I booked late but not even a room with a king bed was available on the bottom, otherwise staff in office was very polite, nice and very friendly. I would recommend this motel to other family members as well. Thank you very much

No bed spread on the bed only sheets and 1 blanket. Didn't keep us very warm at all

Easy check in after a long travel day. I am a disabled traveler, and they were happy to accommodate that. The room was clean, quiet, and had everything I needed: coffee maker, toiletries, hot shower, comfy bed. I was able to park my car right in front of my room, which was priceless to me since I was moving from another state. Staff was pleasant and nice. Thank you!

Wow, the water is hot! Be careful, but so nice. The bed was comfortable. The staff is responsive.

No biggie, I wasn't aware that the staff wouldn't restock the coffee, empty garbage without being asked between nights staying... fortunately I found out in time to get a cup and coffee for my room.

I liked how convenient it was, How it was in a pretty good location through the main road of Spokane and how a lot of the stores were nearby.

The only thing I didn't like was the small interruptions we had by staff attempting to get into the room a couple times without much warning, they were extremely nice though, The door got stuck, the bathroom door got stuck and you have to force it open / close, the tv had a weird notification that was tricky to remove, spider webs behind the mini fridge But other than that, Everything was nice, I loved the bed the pillows were so comfy.

I like their grab and go breakfast which is in a bag, juice, muffin, cookie, yogurt, hamburger! They also have popcorn and cookies in the office, you can eat as much as you want. Room is easy to access from the car.

A little bit away from the town centre. One of the window has no blinds, so I used pillows to block the light from outside.

I stayed a while back when it was a different hotel. I loved all the upgrades. It looked so much better.

The only issues we had was the t.v. the black guy that wears glasses was awesome tho. He came up and helped us figure it out. There was a outlet out.

The front desk receptionist was incredibly friendly. The first room we were in the tv didnt work. She came and tried to fix it and when she couldn't, moved us into a different room where the tv worked and made sure it worked before she moved us. The rooms were very clean and comfortable. The only issue I had was the stopper in the shower didnt stay up causing water to collect in the tub while showering. The location is a little odd too but definitely not a deal breaker. I will definitely stay here again

Location was weird and hard to find. The stopper in the bathtub didn't stay up

good location, lots of food options, clean, even had a balcony, friendly staff too

WiFi was terrible. I stayed for 4 nights and wanted to work during the day. The network would disappear and when it was available it was very slow. I had to go to the Panera Bread across the street and take work video calls outside. Depending on who was on staff in the lobby, they would restart the router to get it working for a little while but they all admitted the internet was always a problem.

I had the best sleep ever. Beds and rooms are comfortable and clean. We also really enjoyed their grab and go breakfast. Was a great touch

Their parking lot is small and we had to park around the corner, away from any cameras. Made me a bit nervous since we have a lot of stuff in the car