Based on other hotels in old quarter this Hotel was by far the best in every aspect. Don’t always believe the rating on this site as this Hotel should be higher! I liked it. And for a Yorkshireman is was great value for money too. Finally, try eating at Bun Cha Dak Kim (turn left out of hotel and it’s at the end of the street). They only do 1 dish and boy is it good.

Nothing. Great location, great price, clean , comfortable spacious room and friendly staff.

The hotel was amazing. First we were staying in another hotel but we didn’t like it, so when we went back to Hanoi from Da Nang, we chose to stay in this hotel. It is amazing hotel, amazing room and amazing staff. They were all so polite, the upgraded us without requesting it and without extra charge but the thing is that they were very clean. We needed to leave very early the next day so we didn’t have time for breakfast and they prepared for us take away breakfast. Very well decent, and the hotel is spotted in the center of the Old Quarter. Is highly recommended!

There was nothing we didn’t like

My wife and I were fortunate to find the Hong Ngoc Dynastie Boutique Hotel. Huong Tra greeted us with a welcoming smile and was super helpful in checking us in. Our room had a street view, was clean, very comfortable, and quiet. The staff we encountered, from the doormen to the cleaning ladies, and the people working in the breakfast room, were amazing. They went above and beyond to help make our stay enjoyable. Considering its location in the old quarter, the hotel is reasonably priced. I highly recommend this hotel for anyone visiting Hanoi and wanting to stay in the Old Quarter.

An incredible location in the Old Quarter of Hanoi. Literally steps away from some of the best phó, banh mi and local foods in the city. Also very close to the cathedral. Nice breakfast, helpful staff and some of the friendliest women that keep the rooms tidy and clean.

Everything was great. My only complaint is that some of the staff don’t even acknowledge you when you walk in because they are too busy looking at their phones. Otherwise, a great stay.

The staff was extremely friendly and helpful. We were coming back from Ha Long Bay when our flight to HCM was delayed and they allowed us to leave our luggage with them even when we’ve checked-out 2 days before. The location is great, really at the heart of the old center and you can do everything by foot. Price-quality is great for a short stay in Hanoi!

The floor-mat of the shower/bathtub was dirty and the water didn’t run out properly. We’ve also had a double bad with two separate mattresses.

Value for money. At very center location. Staff very co operative. I got free upgrade to suite & it was cherry on cake. What was more touching was they gave me take away breakfast as I checkout early 5 30 am even without asking for it . I forgot my jacket in van which they tried to send it to my next hotel by courier. I got my jacket at Ho chi Manh. Nice spread for breakfast. They have vegetarian options also.Thank you so much.

The spaciousness of the room was great, I was also fortunate enough to be given a complimentary upgrade which may have contributed this. The cleanliness also to a good standard and the cleaning staff very attentive. Manager Brian also a highlight and a pleasant hard working hotelier to cross paths with.

A little additional guest request acceptance would have been good, such as asking for a coconut coffee with breakfast yet being told the kitchen doesn’t open until 10am… Asking to settle my additional charges mid stay was also met with hesitance. In summary, a little more out of the box thinking and guest request flexibility would serve well and excel this already beautiful antique hotel.

The location was near the night market, the shopping area (including night market) and the eating places. It's also only 40min from the airport. We had 3 rooms and the hotel was sweet to allow us to take a whole level. The breakfast was great, and the dinner we ate at the restaurant was worth going for and the price for that good quality was really reasonable. There's a rack in the toilet which was great for us hanging clothes to dry. The staff there are friendly and helpful.

If there can be a table in every room for us to be able to do some reading will be nice. out of the 3 rooms we have, only 1 has a study table.

All the staff were courteous and helpful. The breakfasts were ample and quite good. I loved the coffee they served in the morning. The reception helped with getting information about Hanoi and answering my various questions.

The room was spacious and clean. Plenty of hot water and good internet connection. Location is great, as well as isolation from noisy streets. Btw they use some beautiful perfume which makes it so refreshing every time you enter the hotel. Breakfast has tons of options. The staff speaks English perfectly and is happy to help with anything.