The room came with a balcony and was spacious and comfortable. It was on the 5th floor but luckily the elevator was working. Both our day trips were arranged by the hotel which was great because we didn’t have to do much planning - it was all taken care of. We even extended our stay here because it was so convenient and centrally located. It was good to be in the heart of Old Quarter since all the pickups and drop-offs for the day tours covered the area. Huy and Nam at the reception were always helpful and we appreciated their services, always with a smile.

The bathroom was rather small and felt like it had been added as an afterthought.

Location was very near train street. Very easy to find your way around

When i arrived the first night of the 6th that i stayed i was told that i had paid £14 each for 2 days for only 3 hours each day!! If i wanted to stay for the whole night i should pay an extra £6 a night. Was this a scam? Booking.com? I checked the site and hadn’t noticed this before. This should be outlawed. When one has flown 20 hours and to arrive at the hotel to be told that they have booked and paid for 3 hours is terrible. The staff were very helpful organising trips etc but the false advertising should be rectified. It left a nasty taste in my mouth

This hotel is perfectly located in the center of the old quarter of Hanoi and has everything you need around (convenience store, restaurants, train street). The road is very quiet at night. The room is good and comfortable and you get what you need for a decent price. The owner is very kind and helpful and gave me a lot of advices for my trip in Vietnam. He is always available and takes the time to chat and answer questions. He even helped me with my motorcycle. I recommend to stay there if you want a good place to visit Hanoi for few days.

The rooms are a bit old style, but comfortable. Mr Tony was very helpful, better one person at the reception who knows what to do and how to solve problems, than five staying there just to say hi and open the door. In the room there was a table with chair, and the wifi was good enough to work.

No breakfast, but that's also the reason of why a room costs less than in other places, and for someone it could actually be a plus. Not having power sockets and light switches close to the bed sometimes is annoying. It's close to one of the most popular places, the rail, so it's a bit noise also because of the trains passing. I would add hand soap in the bathroom.

Friendly staff

There is a condition in the booking that 3 nights and 3 hours day. But the hotel people interpret it as the total stay is allowed only 3 hours in day time only. If want to stay in night we will have to more cash. This hotel also told me this condition but didn't insist more money. But the previous hotel Hanoi Homestay2 demanded more than double the booking amount and asked to cancel the booking if I do not make extra amount So I cancelled that booking. People should be aware of this condition while making the booking.

Very spartan, but clean and comfy enough. If you want a private room with private bathroom in the old town I think it's different to find something with this level of quality/price ratio. It's easy to find because close to the rail and to a very good coffee place on a corner. There is a little place where to keep the laptop and sit, not the best to work for many days, but good enough to stay for a while. Wifi was good, it didn't work for a few hours but in general it was good.

Spartan: it looks old, the bathroom is "in" the bedroom, no view from the window, no breakfast. I wouldn't suggest it for a romantic trip unless you are really on a budget or if you more or if both of you are "spartan" (like me).

Property was clean and spacious, was good to have a lift as we were on a high floor. Rooms were decent and comfortable enough. A short walk from everything else in the centre of the city.

The mattresses were very hard. We were asked to move rooms due them giving us the wrong room at check in and in the second room we were in the aircon was very hit and miss. The bathroom door opened onto one of the beds which made it a bit awkward to get in and out. Felt that the very friendly man who was down in reception most days was a bit invasive with some of his questions when we were visibly quite tired and run down.

Very good value for money. I would say a better deal than others similars. Very helpful and friendly staff. Location in a nice street where u can see local people life. Very close to railway. You can take a seat in one of the bars just beside (1.5 m away) and see old trains passing.

I cannot say anything i did not like. I felt quite comfortable there for the money i paid.

Big, warm, room and friendly staff. My laundry was done super fast and they always had someone at reception if I needed something. The location is great too. View from the top was nice. You could watch the train pass.

Hot water ran out a little too quickly, but it was fine. It's still under construction on the top floor but that shouldn't put you off. A comfortable stay.

This was the 3rd place I stayed in at Hanoi and the best location of Hoan Kiem. The bedroom was a great size as well as the bathroom. I liked the table, open wardrobe amd bedside table. It was a bonus having the balcony The staff were great and very helpful. I would highly recommend this place.

Nothing.