During my stay at the Cozy Savvy Boutique Hotel in Hoi An in November 2024. Service From the moment I arrived, the staff's warmth and attentiveness stood out. They were always ready to assist with any request, providing local insights and ensuring my comfort throughout my stay. Comfortable Accommodations My room was spacious, clean, and thoughtfully furnished. The bed were comfortable, making it easy to unwind after a day of exploring. The bathroom was bright and airy, equipped with modern amenities that enhanced my stay. Delicious Breakfast Each morning, I enjoyed a diverse and delicious breakfast buffet. The selection catered to various tastes, offering both Western and Asian dishes, all prepared with fresh ingredients. Prime Location Situated just a short walk from Hoi An's historic centre, the hotel provided easy access to the city's attractions. Despite its central location, the hotel maintained a peaceful ambience, allowing for restful nights. Additional Amenities The complimentary bicycles were a convenient way to explore the area at my own pace. In summary, my stay at the Cozy Savvy Boutique Hotel was delightful. The combination of excellent service, comfortable accommodations and prime location made it a memorable experience. I highly recommend this hotel to anyone visiting Hoi An.

This hotel has lovely spacious rooms that were nicely decorated. My friend and I booked the family room and we basically got two separate rooms with our own bathrooms and just an interconnecting door. Breakfast was very good and the staff were super friendly and helpful. When we arrived we were greeted with some tea and biscuits and Lyn sat down with us and gave us a map of Hoi An and lots of good recommendations for things to see, do and eat. The hotel is about a km from the old town but there are plenty of free bicycles available to borrow. We even used those to get ourselves to the beach one day. We also used the massage service (they had a two for one deal in the afternoon) and the laundry service was reasonably priced as well (by the kg not per item).

The beds are really comfortable! It’s soft enough for you to sleep like a baby as well strong enough to hold your back. The facilities are good Breakfast is small and lovely, the dining area do have a great view One of the receptionists was super nice, she drew us a map with everything you need to know about the town when we checked in, must took her like 20 mins to show us around. and she kept smiling and chatting sincerely all the time, too bad I didn’t catch her name, but big thank you to this lady. She highlighted our trip and the hotel!

Just double check with the bill you signed. They overcharged me for the room, and when I questioned it’s not same as what I booked, instead of checking with their own mistakes, they asked me to double check with booking company. Even when I showed all my booking details with price and everything they just insisted on what they are doing, and assumed I was wrong. After a long discussion I decided to check in first and before I called booking.com they figured out whats wrong. So how difficult could it to be done when I first said it’s not my bill? Just double check or say something like we will take a second look, instead of saying “you must be wrong, you call the booking company, it always happens.” Still a long way to go for the receptionist training session

The staff was really friendly and always helpful.The breakfast was awesome and really delicious with a wide choice of national and international specialities. The rooms are clean and the bathroom has comfortable space for showering. The pool invites for relaxing .it is really close to old city. would stay here again !

The booking was a bit confusing.seemed there are different pools for different room types...it's not!discount signs are a bit misleading...carefully need to ask for conditions.

Our original hotel cancelled our booking by accidentally and we book here on a whim last minute. It was the perfect thing to happen! The facilities were very good, the staff friendly, professional, and went out of their way to assist. It is close enough to the old town to wander in but far away that it is quiet in the evenings. The rooftop pool was an added bonus especially during happy hour. Additionally, Daisy, who worked in reception was extremely helpful and friendly and extremely knowledgeable and professional in her role. I would certainly stay here again.

The room service menu is very Western orientated. I would add one or two more Vietnamese dishes for those who are feeling too weary to walk up the road for a late night dinner.

Very friendly and attentive staff. Spacious room and toilet with a large bath tub.

It can be stressful walking through the streets for 15/20 minutes into the old town

We booked the connected rooms which were very spacious and comfortable. The bathrooms were large as well. The property was located on the outskirts of the ancient town in a very quiet street. It was a quick 5 minute walk into town and close to everything you want to see in Hoi An. Upon check-in we were sat down by Daisy, who went over the city map with us and marked attractions and restaurants that she recommended. We let her know that we wanted local restaurants and she was more than happy to help us find them. Daisy and the rest of the staff were very kind and helpful. The breakfast buffet was great! There was a variety of different options every day. Overall I would definitely stay here again.

Every thing was greate however the shower was a little small and was pretty open, so we got water everywhere each time we showered. Not a big deal

The location was close to town but far enough away to be quiet(about 7 min walk to the busy part of town). The hospitality was excellent. From the moment I arrived everyone was so helpful. Daisy, who helped me when I got there, was especially helpful. She recommended so many great places to eat and all of the ones I tried were excellent and authentic! I would highly recommend staying here! The breakfast had so many options. The pool was perfect and the room was spacious and comfy. Any time I needed something. Someone went above and beyond to be sure I got it. Thank you all so much!!

It was all excellent.

Welcomed with the offer of a free upgrade and got a big, airy room with a balcony. Walking distance to Hai An centre, around 400 metres to the old town so had the benefit of a quiet, peaceful location away from the touristy areas. Rooftop pool was great and the hotel staff are exceptional, learning first names of all the guests and interacting with you whenever you pass through reception or at breakfast time. Appreciation also to Danny on the breakfast Egg Station for his juggling skills with omelettes! Thanks to Anh and her team who made our stay in Hoi An memorable.

No complaints at all

The staff - Hannah, Daisy and Ann in particular - extremely friendly and helpful - check in process was very smooth and slick. The room was exceptionally clean, spacious and bright. There was a very good area for my wife to do her make up and hair - a facility that is sadly lacking in the majority of hotels - huge bonus points! Breakfast was well varied and extremely good value. We used the hotel’s laundry service - bit more expensive than other laundries down the street but the service was excellent - great service. The hotel was located ina quiet area with a 10-15 minute walk down to the river bank where the night market was. I would thoroughly recommend the hotel - our stay was superb and we would definitely stay there again when we go back to Hoi An!

Nothing - the hotel, staff, location was great!