My brother and I stayed here, the location is amazing just right next to the old town. It’s also a stunning building the pool looks so pretty in pictures. The staff were amazing and so helpful, we booked a day trip to hue and our airport transfers with them and it was great! Amazing staff and terrific location and lots of different tours on offer through the hotel which seem around the same price as the ones on sites like Klook and get your guide, so we found booking through the hotel to be easier. Also the hotel rooms had pretty good wifi, probably the best out of any of the hotels we stayed in while in Vietnam and the aircon was amazing!! Which is a must for 2 Scots in the summer Vietnamese heat.

There’s no lift so we had to carry our suitcases right up to the top but honestly we could have done with the workout.

Pretty and clean hotel in city center. I highly appreciate check in opportunity in the middle of the night! Good breakfast! I HIGHLY RECOMEND TO STAY HERE. Maybe it’s not hotel fault but next to hotel is bike and motorbike renal, which they not only shouldn’t recommend (receptionist show us this place to rent a motorbike), HOTEL SHOULD WARN guest against this motorbike rental woman. She is a cheater, motorbike had broken lights (imagine coming back in the night!!), she took motorbike in the morning (we had rent motorbike till 1.30 pm) and drain fuel we bought day before what ruined our plans again. She deflated tyre when we didn’t want to rent for another day and just use motorbike till time we rent it and tried to cheat us that’s our fault. DONT RENT MOTORBIKE THERE.

Cooperation with cheater woman form bike rental

Good central location. Kieu ('Kelly') at reception was friendly & always helpful, especially with arranging a change of rooms. Great breakfast options and a very attentive waiter.

Despite booking months ahead, we were initially allocated two rooms on the ground floor next to the swimming pool. Room 102 had a bad smell of mold, and we noticed some mosquitoes in room 101. (Once alerted, Kieu kindly arranged for us to move next morning to newly-vacated rooms on the top floor, which were much better.) Internet access was unavailable at off-peak times of day (10am to 4pm?) via all wifi routers (one per room). Like all of Hoi An, the building is not modern and there's no elevator, only stairs.

Great location, just a short walk to walking street and river. Staff were great and helped organize a driver and car to get us to Hue (with a couple of sightseeing stops included). The room was lovely, with a very comfortable bed with a down duvet and pillows. The swimming pool was good and cooler during the afternoon because the sun was off it, which was very welcoming. Air conditioner and fan made the room nice and cool. We came when the outside temperature was 38 and very humid.

Shower head height was designed for short people. My husband had to hold it above his head or sit in the bath. Not a major issue though.

Perfect location, cross the road into the old town, go The other direction for the more local places. You can buy same things outside the old town. Staff here are excellent. You can get advice and information about where to go and what to do and then leave you into making decision on your own. We used the hotel to organise a couple of day trips and transfer to Da Nang via Am Pham and Marble Mountain - better than a tour. Has a nice clean pool to cool down in.

Great location. Away from the crowds of people, but at the same time, very close to the very center. It takes 5 minutes to walk to the central canal. There are many cafes and shops nearby. Breakfast is mediocre, but you can eat around inexpensively, starting very early in the morning. The staff is very considerate. Helps with solving all issues. The rooms are already stale, the bathrooms are a little worn out. For this money, it's a perfectly balanced option.

Loved the traditional style, friendly helpful staff who speak good English, comfortable bedroom space and bed, clean bathroom, hot shower, very effective aircon and fan, double glazed windows and great perfect location for restaurants and local shops, on edge of ancient city, with a swimming pool.

Difficult to lock the door, just need to give yourself five minutes to master it before leaving. Would benefit in having another sun lounger or two by the pool.

The staff at the hotel were fantastic, so helpful, nothing was too much trouble. We based ourselves there for 5 days and did day trips to various places in the area which we booked through the hotel. The breakfasts were plentiful and tasty. The location was great, close to everything and having a pool on such hot days was definitely a huge bonus. We really enjoyed our stay here.

The hotel is beautifully decorated and the staff very friendly and helpful and listening to their patrons requirements. Location is handy to old town but away from noise south of the river. Breakfast is good . The pool is a delight after a hot day discovering the city

The hotel could do with a little more attention to maintenance. Some electrical connections were a bit dubious. If available, try to avoid rooms 102 and 103 immediately next to the kitchen.

We loved this hotel, full of character and colour. The staff was so friendly and helpful. The room was decorated really nicely. The only bit of feedback was that it was a bjt dusty behind the side table (I dropped something down there) and then also the light that peers in through the window above the door makes it hard to get to sleep. We also found and this is generally across Vietnam that it’s very noisy and walls /doors are thin!