The rooms were spacious and the view was great. Really cool to watch the clouds roll in and back out again fron the balcony. Rooms were as per the pictures. The reception staff was friendly, and the buffet breakfast was pretty good for the price. Location was excellent, mini mart across the road and several restaurants next door. Our kids loved the pizza place across the road. Highly recommend, good value for money.

No biggie, but it would have been nice to have "do not disturb" signs available. Sometimes cleaning staff were quite early and knocking on door. Only a small critique though.

Breakfast was good and there were a lot of options. The room was very warm which is what I needed for the cold weather in December. It was very convenient to have breakfast start at 6:30am since on my final day, I got picked up around 8am to start an overnight hike. I was able to store my luggage. Room was very comfortable and large and I loved that for the AC unit, I could control the heat.

Everything was great. Though when I was asking about other room options, I said I noticed on Booking.com that the hostel rooms indicated there was "heating" but I was told at the front desk that there's no heat in the hostel rooms (so that's unfortunate that it's misleading).

I get to check in early FOC at 10.30am. Kevin at the reception was so nice and really helpful, he even gave me free breakfast buffet but I only ate fruits and vegetables as I am a muslim and they dont serve halal meat. The girl at the reception (sorry forgot to ask her name) was also nice. Both of them can speak English. Btw I book a female dorm, and I was the only one in there so I get the whole space for myself. A great spot in Sapa, 5 minutes walk to Sunworld. Also near to cat cat village, I just walked there 1.5km (pls make sure u are a fit person). Kevin also helped me to rent a motorbike. However, the hotel was nice, clean, comfortable and thank you Kevin and the girl for your professional service. I will definitely check in here if I come to Sapa again.

The receptionists Jenny and Gon were very competent, friendly and professional. They helped me with a smile and even booked my bus 🚌 ticket to Ninh Binh. I would highly recommend Azure SAPA Hotel to anyone who is in need of accommodation. You won't get better value for your money. Thank you Jenny, Gon and all the staff members of your outstanding facility. I really enjoyed my stay at your hotel. Kind Regards Fredrik Johannes( Freddie) from South Africa 🇿🇦

I've liked everything

The room I stayed in was bigger than expected. Kevin, the concierge, was so very pleasant and helpful . He easily explained all the facilities available, including a delicious buffet style breakfast. Kevin arra nge ticket for the bus to go to Halong Bay for me. He also helped fully arrange all the taxis I needed and gave helpful advice. I found all the staff pleasant. I would really recommend this place for travellers going to Sapa, Vietnam..

Nothing to dislike tall everything was great

The property is in a fantastic location and we had booked a room with a Mountain View which was amazing. The room was so spacious and comfortable and extremely clean. The room was cleaned every day, bins changed and new towels everyday. The breakfast was very tasty. The staff were also very helpful and friendly and even booked our sleeper bus to Tam Coc for us. Highly reccomend this hotel for anyone staying in Sapa. We liked it so much that we extended our stay by another night.

Nothing to dislike.

Female dorm was fine, I slept well. Not much space for luggage but it's okay. You get a towel and a small water. Everyday I got a new clean towel. Bathroom is big enough, many showers. It has 2 hairdryers. The hotel has a little yard/garden in the basement, it's good to sit alone there to relax elax a bit. Location is perfect, quiet, close to a café with a view of mountains. Price ca 4e was good.

The door card stopped working now and then.

I stayed at this wonderful hostel with a welcoming and relaxed atmosphere. The staff were incredibly friendly and helpful, which made the stay very enjoyable. The location was excellent, close to the Sapa center and everything I needed.

Nothing, all is perfect.

ا I am Hassan from Iraq. I visited the hotel and did not expect such a welcome and attention from the staff...especially Mr Khải . He was incredibly loyal and helpful, as were the rest of the staff. Everything in the hotel is good, cleanliness and service, especially breakfast, which was delicious and varied. I hope to repeat the experience again. I recommend choosing the hotel

Great place, close to the main streets but not in a noisy street. Staff was very kind and helpfull, left the lagguage over night when we were in a Mama tour, no extra charge. Big and clean rooms, with great view (took the mountain view room). They have a very cozy sports bar with pool table (looks closed but we just turned the lights on and played)

The breakfast was a bit to asian for us, but there are enough other options.