Great location and wonderful staff. We got a free room upgrade which was lovely but the design of the shower/tub was very awkward and leaked so we asked to be put back to the original room we booked which they did. The beds had electric blankets which was great as it was quite cold when we were there. Overall our stay was great, staff went above and beyond when we wanted to move rooms and enquired about a bus to our next destination.

We got a free room upgrade which was lovely but the design of the shower/tub was very awkward. The shower head pointed towards the wall which made the water flow down to the back of the tub and made the floor wet. The hole in the tub just leaked out onto the floor too. The whole design of the shower needs re-assessing. No shower curtain.

Cat Cat View is a large hotel with spacious rooms. The bed was comfy and had an electric blanket if needed. The balcony and the rooftop café give great views of the surrounding mountains . . . if they're not shrouded in cloud!! The staff are really friendly and provide a great breakfast. The hotel is on the main road leading down to Cat Cat Village, which means it's busy during the day. (Although quiet at night) There are many eating places and shops along the road. Unfortunately, sound carries within the hotel, so if there are inconsiderate guests, you can be disturbed.

The room was large, clean, nicely furnished and with a balcony. Staff members were friendly and helpful. Breakfast was basic but tasty, I particularly liked the beef noodle soup. There's an open seating area on the rooftop with nice views. They also arranged a tour to the Sunday market in Bac Ha, worth seeing. There are many cafes and restaurants nearby.

The shower was hot and with good water pressure, but I would have preferred that the water remained hot for longer. Not a big deal though.

This locally owned hotel is a great value. The service here is excellent. They made us feel welcome and took care of our needs, including booking local tours, calling cabs, and accommodating my mom's dietary restrictions. The view from the top balcony is fantastic. I'd stay here again.

It's a little noisy due to construction nearby, which is only temporary. The rooms are a little dated but clean and spacious.

Fantastic location. Lovely sized room. Yummy breakfast and great coffee. We arrived a lot earlier than check-in time,they accommodated us with a waiting room which had a bed and toilet and shower. Incredible views from the terrace. Organised a motorcycle for us to explore Sa Pa, which was fantastic. Absolutely beautiful staff ,so kind ,such a lovely family. Highly recommend. Thank you all so much. Adam & Emma

All great

We came back here for a second stay after our trekking tour, because the first one was so nice. Again we have got a beautiful room. The team was very friendly again. The helped with booking the bus ticket and brought us directly to the bus. Thanks for all your support! For breakfast it was the first with baguette after quote some poor pancake breakfast on the tour!

Really nothing.

Friendly staff. Clean room. Food is great. The hotel has it’s own restaurant on the ground floor. Location is walking distances to other businesses and shops. The staff have english speakers.

They didn’t clean the room every day. We have to ask them. That’s ok because many hotels do not clean their rooms everyday since Covid.

The stay was good and perfect. Got the room that is very spacious and convenient. The staff was very helpful and kind to assist me whenever i need to ask for help and suggestions for places. They assisted me with calling the tour bus provider. Would love to come back and stay there for future visits. Overall the stay was good.

Wonderful family owners, very friendly and helpful. Good location away from the busyness of Sapa.

Bathroom was not in great shape, moldy grout and somewhat musty smell

The location and the staff service.

None!