Best location you can ask, great friendly staff members, in hotel high end restaurants. A nice little cinema with most recent blockbusters.

One of the days the water supply got shut down till 5PM. Room key cards did not work on parking garage gate and was told that I need to inform the front desk that I need parking access to add extra authoritization to my room card...why not being accessible just by default? The bedside power supplies were tricky to use to say the least...

This property was not only beautiful but it smelled amazing. The staff is wonderful very helpful and all did an amazing job. This property was mostly adults the workout room was like a real gym it was huge and it had a movie theater inside the hotel I thought that was very cool and it was historical. They had entertainment at the bar in the evening. I loved this hotel so much that we will definitely be returning and the are a chain hotel company so we plan to stay at there other locations as well.

I didn’t like there was not a lot of gluten free options I have an allergy so wasn’t able to eat a whole lot there they did have some but very limited. The pool was very crowded we did not get to swim but it was a holiday weekend I think on an average weekend it would have been better. I think this property can use some hot tubs and it would be nice if the pool could be open later than 8pm maybe do adults only 7-10pm maybe just a thought. I also think it would have been nice to have complimentary parking since the rooms are more on the pricey side.

Wonderful stay at the Chase. We love the Pool area and the uniqueness of having a Movie theatre in the hotel. The Bar at the Tenderloin room is awesome. Great location with great access to Forest Park and some great restaurants locally.

The Bathrooms in the Hotel don't really stack up to the quality of the hotel. They are small and outdated. It also feels like the Hotel is constantly understaffed. There is hardly ever anyone manning the Concierge desk and the Valet wait can be lengthy during busy times due to lack of personnel.

My breakfast was good. The building is beautiful and the staff I encountered was top notch. The area has a bunch of eating/drinking options and ways to entertain yourself without getting in the car. Nice grocery store across the street for treats for your room or a day in the park. Beautiful Forest Park and all that has to offer just across the street.

Toilet is a little close to the shower and TP. Took a while for the water to warm up in the shower, which after the first not checking before jumping in isn't a problem and funny random gurgling noises occasionally from the bathroom area. But none of this is a big issue as I understand this is a beautiful historic type building. Friend had the breakfast buffet and it was underwhelming for the price and just in general. Service was slow considering it wasn't busy.

Huge room with a terrace, huge bathroom with lovely and roomy shower. European made soaps, keurig in room, room service at your beck and call, located in the middle of all the restaurants of CWE and next to Forest Park with most of St. Louis's museums and famous zoo. We let the valet park our car and walked everywhere the rest of the weekend. Did I mention that the most beautiful basilica in America is 2 blocks away? What more could we have wanted?

Nothing

Wonderful hotel in the perfect location - best hotel in St. Louis. Valet and front desk staff excellent. Loved all the amenities including movie theaters.

Small problems with staff room services. We stayed 4 nights. Daily room clean up was not completely done.

The gentleman named Mark who works in the lobby was exceptionally helpful and friendly! He helped get our bags to our room and every day had a greeting and smile I asked his advice on how to get to the Muny and his suggestions were very helpful He was especially kind to our 9yr old granddaughter She is still talking about him He deserves special recognition!!

We were in room 373 There is a hole in the bathroom ceiling where it looks like a fire sprinkler should be It was not appealing and shoukd be fixed

The breakfast was excellent and my husband thought that the pancakes were the best he had ever had in a hotel! I had oatmeal, it was delicious and included blueberries that were sweet and fresh.

The tap room restaurant food was pretty salty, but otherwise good.

I loved the tenderloin room. The food was amazing & the service was excellent. My husband ordered the old fashion & the presentation was awesome. The hotel is beautiful. I love the amenities. 2 restaurants and the Chase Club. The movie theatre is a plus also.

Toilet seats are extremely low. Bad for my back & knees.

The location was great, we found some lovely restaurants close by. The service was brilliant. The staff around the pool were so nice, on a very very hot day.

The parking was expensive $40 overnight a surprise to have to pay for this.