The location was absolutely beautiful. Surry Hills has amazing bars and restaurants and is so close to everything you would need in Chinatown, Sydney CBD, Circular Quay etc. It is also right next to Central train station, and very connected to buses and trams, but everything I wanted to do was a nice walking distance anyway. The room (The Cosy Room) was gorgeous and much more spacious than I thought it would be, including having a completely separate bathroom with a door (the photos didn't look like this would be the case) and felt very luxurious. It also has lots of character, as the old building was once a convent.

The location is great, if you need to be in Scurry hills this is very central. There is a front and back entrance which is convenient. Self serfice bar with many drinks and free coffee. Very comfortable beds.

The breakfast was a bit underwhelming, it was a nice selection of pastries but not really savoury and the refill was not very accurate. The room I had was located near the piping system of the hotel so everytime anyone flushed a toilet or ran a shower or bath, it was very loud and noisy in my room. The door didn't close entirely so if someone slammed a door in the hallway, my door also moved in it's frame. Finally the door has a wide strip on the bottom that lets outside light in from the hallway. So for sound and light, room 304 is a nightmare.

We stayed as part of our honeymoon. When we arrived at 10am our room wasn't ready yet, but within an hour, we got a text that it was ready. When we came back, the agent at reception told us that they were upgrading us to their biggest suite since it was our honeymoon! The suite was so beautiful, and I was so touched by this gesture, I nearly started crying when we entered the suite. The suite was so spacious and comfortable, with the biggest soaking tub I have ever used, and a huge washroom complete with a double shower. It was a truly luxurious stay to kick off our honeymoon and we were very sad to leave.

No complaints! We had a great stay.

Work trip to Sydney was made very convenient and cosy thanks to the Crystalbrook. Great neighbourhood, a pleasant walk to public transport or even the city depending on the weather. All the little details like the amenities bar and the happy hour in the reception, plus the rooftop terrace made it a characterful place to stay. I would stay again for leisure so I can stay in and fully enjoy it.

Location is great for fantastic cafes and restaurants in Surry Hills. Free pastries in the morning was a lovely touch. Rooftop is a gear spot to relax. Staff were very friendly. Rain water style shower head.

Bathroom is tight, especially the toilet there is little space between end of the toilet to the glass wall. Sink looks good but not functional as the tap is as wide as the sink itself so water splashes everywhere when you turn it on.

Check in was easy. Staff support to check in and explain the property very good. The location is excellent - 8 minute walk to Central Station and lots of cafes, bars, restaurants within 5-10 minute walk. Room was very comfortable, great aircon and QUIET!! Complimentary coffee and breakfast bar very convenient.

The smart TV did not function properly - unable to stream shows and stuck with ordinary free to air TV. Staff tried to fix without success.

Loved the location, loved the staff, the honour bar. We stayed for Alliance stadium but light rail was there for cbd and train to airport.

Our room was very very small and minimal natural light, not a common one for us so you did have to sit in bed, again not a horrible thing but when there is no where for your bag it is tricky. Also the main entrance is in a back alley, something to note especially when you are on your own. We never felt unsafe but it is odd especially being the only entrance at nighttime.

Location. Extra close from Albion to Central and rail to Airport. History of the old building that was once a convent when religious sisters ministry to the inner city poor. The Salvation Army is still operating a few doors down. Close to interesting restaurants.

Nothing to find fault with although the reception entrance is around the back of the building access. Maybe an issue if you are a lady arriving alone late in the day. Reception is super and staff super held.

We booked this hotel to enjoy 3 nights in Sydney after moving to Australia from the UK, before travelling on to our new home. It was such a fantastic welcome to Australia, especially after 27+ hours of travelling. The staff were incredibly friendly, had great recommendations for things to do during our stay and even dropped off a surprise bottle of fizz in our room for my birthday. The hotel itself is gorgeous, we loved the decor and would take our complimentary tea/coffee and pastries up to the roof terrace every morning. We weren't sure what to expect from Sydney but Surry Hills is a fantastic location with lots of bars/restaurants to enjoy and had a really lively feel. We will definitely want to stay again the next time we visit Syndey.

if only it had a restaurant or a pool! then it would be 100/10. Otherwise, couldn't fault it.

We have returned to the Albion several times. It is such a lovely hotel, with lots of extra touches. Love the roof top garden, gin trolley and the breakfast pastries. The building and renovation are interesting and well designed. Its a quiet haven in busy Surry Hills and so easy to get into the city with a short walk to the train and tram. The local area has lots of cafes and restaurants. The staff are friendly and very welcoming.