Absolutely brilliant location, the view from our room was wonderful. The pub next door had a great vibe about it and so did the whole town so glad we stayed. The staff were happy and helpful which was great.

This hotel is really in need of being refurbished. I’ve given this was poor for cleaning but that was not the hotel itself. Our room was the worst cleaned room I’ve ever had the pleasure of staying in. Every day we had clean towels and the bed was made but the bathroom never got cleaned once let alone daily. The coffee cups in the room were sticky and dirty so we never used them. And the strange messages telling you to wash your glasses and cups or a $10 fine was simply bizarre.

Excellent location at the far end of Airlie's main visitor area. Convenient for those using the Port of Airlie to get to/from the Whitsunday Islands. Lots of eating venues within easy reach. Car parking available. Room was clean and comfortable

Having stayed before, I knew what to expect about the level of background noise coming from the hotel's bar/restaurant/gaming facilities. If you've not stayed before then the constant high level music present throughout the hotel area may be a little off-putting. If you’re looking for peace and quiet then this probably isn't the place for you.

Right in the heart of Airlie Beach, our beds were comfy, we got rooms in the back so noise from the street wasn't an issue at all, the pool was great too. Conveniently located for our sailing trip the next day from the marina. The lagoon was also a short walk (3 minutes?) away.

The hotel was great. The wait for food at The Pub downstairs on a busy summer day was rather disappointing (1 hour?), the food wasn't great either. The crowd attracted by the pokies in the same building isn't ideal for families, but there were no issues really. We really enjoyed our stay.

The location was perfect, right at the start of the town and also handy for getting to the marina for barrier reef tours. The pub was always busy and there was live music every day. The food was good and the staff at the hotel were so lovely and helpful.

I loved our stay but with a 15 month old baby it was perhaps a little loud and the rooms very bright at night because of the lights around the venue in the courtyard rooms. It wouldn’t stop me staying again but just something for parents with smaller babies to be mindful of- bring your blackout blinds and noise machine.

We liked the hotel, the rooms and the pool. We visited Airlie beach during the jellyfish season so swimming in the ocean was not recommended, the pool was most welcome. It was clean and mostly empty every day. The staff was nice and friendly. The location is ideal, with the small shops, cafés and restaurants on the same street. The view was also beautiful to see every day when waking up.

It's a bit of a shame that the hotel does not have breakfast, but there are many lovely cafés close to the hotel. The bathroom was not extra clean, especially the bathtub door. The pub under the hotel is sometimes loud but it never ends late. The pub is also quite expensive to eat or have a drink.

Locality and had everything you needed.

Bed topper was a bit uncomfortable (bulky). We had an Ocean View Room. We rinsed out our cups each time they were used (often) and was surprised that when they were put away they hadn’t been washed properly so theoretically we were using dirty cups each time. Our hand soap and shower gel ran out and wasn’t replenished so we asked the room staff to replenish when they cleaned our room. When we came back it hadn’t been done so one off the reception staff had to replenish it. The bathroom floor was dusty and didn’t look like it was washed daily….

Location and amenities

Where our room was located. The previous times we have stayed here we have been in the main part of the hotel with a balcony. We didn't realise we were staying away from the hotel with no balcony and no separate bathroom. The cost lead us to believe we would be in the main part of the hotel . Also in Room 15 on 1st floor and no lift. Difficult to get up stairs. Noisy due to forklift manoeuvres and disposal of empty bottles and cans into skip. For the price we paid, we could have gone overseas.

I've seen this hotel grow over the years and is a superb destination. Truly a base for Whitsunday exploration. Out front there's a really fun pub and restaurant. The food is quality as is the live music. A very clean environment run uber-efficiently. Staff all laid back, friendly and fast

I got a very good deal through Booking com but otherwise the place is expensive. Even the Courtyard rooms ( a separate building upgraded from basic motel). I couldn't afford the new rooms above the pub, sports bar with undoubtedly great views over the Coral Sea and islands.

Location for us was excellent, walking distance to everything, the room was super quiet and bed was good and the staff were all polite, pool was good and the restaurantfood was good also

As we were a customer I feel as part of the stay you should have complimentary membership to encourage you to eat and drink in the same facility, found the drinks to be to expensive and the music a little to load, in the room the shower was disappointing with really low water pressure and had trouble making the shower head stay in position, the room was clean but could have a really good clean

The service we got at the hotel was unparalleled. They were happy to help, but also down to earth. It was like they anticipated what it would feel like to be a tourist and tried to give us the best holiday. The rooms were clean - including the balcony that is often neglected - and the bedding lovely. Special mention to Aquarius for helping me out, she was absolutely wonderful. The air con was clean and wonderful, the carpet clean and well washed. The location of the hotel was fantastic, and even the shuttle service they recommended was wonderful. Above a pub, but great noise reduction so you didn't hear it.

They could have nicer toiletries, but that's no big deal as I brought my own. They were eco-friendly ones as well, which was a positive.