Bed was extremely comfortable. Good central location. Lots of food/grocery options nearby. Fabulous friendly staff. would return for 1-2 night stays but too small for me for any longer

Smelt like sewage in the bathroom when we arrived - but I get this a lot in different places, seems to be the walk in shower/open drains, just run the shower on cold for a bit, flush the toilet - and it disappears

Location was fantastic, right next door to the Queen Street Market, and a short walk to the museums in South Bank. It was also a quick walk to the City Botanic Gardens, which was a must see. The breakfast buffet was a good spread and kept me full for a day of sight seeing. The gym was also simple but well equipped to get a good workout in while on holiday. My first morning, there was an issue with my shower drain were the water was not draining. When I informed the front desk, they took care of it right away to send up someone from maintenance, and the issue was resolved.

Very minor issue. The soap that is used in the rooms left my skin extremely dry. Would be nice to use a less harsh soap brand. No body lotion is offered in the bathrooms, that would be a nice addition to help ease the dryness of the soap.

Great hotel, very centrally located in the CBD. Lots of shops, restaurants and cafes nearby and an easy walking distance to the conference centre, the popular Southbank area and other spots in Brisbane. Staff were very friendly and helpful, including the reception and cleaning staff. Room was kept impeccably clean throughout my stay.

The bar next door has live music every night and I could hear it loudly from my room despite being on floor 18. Some nights it stopped at a reasonable time and others, it went on until 1am and kept me up. Very frustrating, although I appreciate that it’s not the hotel’s fault. There were also no laundry facilities despite there being a big sign in one of the lifts advertising laundry and the nearest laundry is very far away. Not a dealbreaker but also not ideal when you’re staying for a while.

- Ideal Location, Close to Queen St Mall, restaurants, stores, Southbank, and public transit. - Quick check in process and friendly and helpful reception staff - Clean, comfortable room with an incredible view of the Brisbane River - Nicely decorated and spacious breakfast restaurant

The front desk manager could have been a bit more responsive to an issue I had with the telephone. She said that she would send maintenance to look at it, but no maintenance person ever came. It turned out to be an issue with the hotel's telecommunications system of which the manager was not aware. It's the ability to deal with issues out of the ordinary that separates a good rating from an excellent one.

The view from the accommodation was simply breathtaking — overlooking South Bank, the bridge stretching across the river, and the glowing lights of the beautiful Ferris wheel. From the moment we arrived, we were warmly welcomed by the staff at reception. I didn’t catch her name, but she was incredibly kind and made us feel right at home. The room was spotless and very well-maintained. The Wi-Fi connection was quick and easy to use. We had made a special request for wine glasses and ice in advance, and they kindly prepared everything and brought it to our door right on time for check-in — such a thoughtful touch. It’s definitely a place we’d love to return to.

Slippers and a bathrobe would have been a nice addition to make the stay even more comfortable

One lovely staff lady in breakfast buffet lounge ensured I got my morning cappuccino (paid for ground beans) when they were running out! Bed - lovely!

My tv kept freezing & switching off, on third night it did it so much and for longer periods of time, say 15 minutes of not working. I rang down to reception - but no portable tv & obviously no out of hour maintenance. This was on the one night I was in early & had all night to enjoy tv or a movie & couldn't! Staff I told on desk when checking out didn't seem very interested & didn't write it down, so unsure if that information was really going to be recorded! (For question below re did you visit Streets Beach - no it is closed for maintenance!)

Buffet breakfast was fine with a good selection and ample quantity.

I selected a room upgrade and breakfast for myself and wife ($25 each) for each of our 3 day stay after my original booking. Upgrade happened but no advice of the breakfast was recorded & each morning we had to go through the same process of showing the staff the Ibis email about the room upgrade and breakfast at $25 person as they were going to charge me at the $30 rate. More a minor inconvenience if anything but the dining room staff were obliging and helpful.

Very convenient location, easy to walk to CBD shopping centres such as Queen Street Mall and Up Town, heaps of cafe's and restaurants close by! and very easy walk to South Bank! Room was comfortable and clean, aircon worked really well, TV with access to local channels, full length mirror in the room along with hair dryer, iron and ironing board plus a safe! Would definitely recommend!

One main thing was the light from the hallway seeped through the cracks in the door and made the room a bit bright when trying to sleep, also the doors were very loud when they closed so I could hear other people going in and out of their rooms through the night. Due to it being a very central location, I could hear the traffic sometimes but mostly when it was a loud car. Otherwise, I'd definitely stay here again!!

Beautiful room up on the top floor with beautiful views of the city and even a glimpse of the river. Bed was exceptionally comfortable. Just what we needed when spending the day at the Zoo. Convenince of parking next door was also really handy. The included buffet breakfast was also amazing. The staff are so attentive and friendly

The room was a wheelchair accessible room. Not that I minded this at all. It meant for a very large and spacious bathroom and room. However, Husband and I thought it was ironic that it was a wheelchair accessible room, yet was on the top floor of the building

The location of the hotel was amazing - it was a quick walk to some amazing restaurants/bars as well as Star Casino. I left my keycard inside my room on almost the first day and it was no hassle for the front desk to provide me with a spare. The bed was comfortable and the room was a good size for someone on their own without much luggage.

The view from my room wasn't the best, but as I was only there to sleep it didn't worry me too much. Only downside was that there wasn't any warm porridge as an option on the breakfast buffet, but that was it.