We got the unit on the 37th floor overlooking the botanical garden, river and South Bank. It was a spectacular view all day round. The unit was big with two bedrooms, 2 bathrooms, a big kitchen and lounge area. The balcony was massive and accessible from each room. The kitchen provided everything required to cook a meal and contained lots of additional storage space. A washing machine (including washing detergent) and a dryer were provided as well. The elevators were modern and fast, and did not have long wait times. The staff was generally friendly, especially Steve, who was very welcoming and solved every enquiry we had. The location of the unit was excellent, and it was easy to get around Brisbane by foot or public transport. There are multiple coffee shops downstairs whose coffee is great.

It was difficult to find a car park when arriving late, as there were only a certain allocated parks for hotel guests. One night, all of these were taken, even though we've paid for parking and were reassured the parks were not overbooked. The money could've been refunded, though. The daily cleaning of the unit should include vacuum cleaning of the floor in the eating area and kitchen, especially since no vacuum cleaner was provided in the unit. However, the towels were changed daily, and the bins were emptied, which was good. All in all, we had a fabulous time and we'd stay there again.

It’s too close to the shops like walking distance only.

It was our first time to stay at Oaks River Suits. What we didn’t like was the smell all over our level/ floor. Although we got a letter saying that the refuse room is being painted but It didn’t really smelt like paint it was more of the smell coming from the rubbish that were only dropped in the drop zone inside the refuse room and were not properly disposed by some of the tenants there. Our room was just next to the Refuse Room which was okay except of the strong smell.

It's was really good. It even has windows that open!!! Do not believe the negative reviews on Google or whatever. I nearly cancelled my booking twice because of them. It is not a 5 star property but it has everything you need. Beds comfortable shower hot and good pressure. Yes it's a bit worn but it is what it is. I was so scared I was going to be charged for paint chips and scuff marks I called reception and took a million photos...none of that was true. The reception was lovely, and its close to everything. The whole of Brisbane is under construction and its a sea of fluorescent orange and yellow. Despite this I had a good night sleep and the reaction was amazing. I can only talk about my room but everything was amazing. I'm so glad I stayed.

Nothing

Everything at the property itself was perfect. We had a great room with spectacular views.

Parking was an issue for us - we paid for parking however we went out for dinner and when we came back there were no available parking spaces in the carpark with the allocated signage. We ended up having to speak with reception who told us to park in the disability parking space in the lower level,which we didn’t feel comfortable doing but were left with no other option.

Exceptional Service from Ms. Gifty at Oaks River City Suites Dear Oaks River City Suites Management, We would like to express my gratitude for the exceptional services provided by your receptionist, Ms. Gifty, on 06 Mar 25. Due to Cyclone Alfred, our return flight home to Singapore was delayed and I had to extend my stay at your suites. Ms. Gifty's professional and kind service was one of the few good experiences I had in Brisbane. Thank you. Sincerely,

Nil

Great spot, easy to navigate once inside, comfortable beds

No aircons in bedrooms with near 40 degree heat & lounge room aircon not really cooling any other rooms it wasn’t pleasant. There are fans however the fan in the master bedroom squeaked when on the two higher settings. So could only be used on low when sleeping. The reception wasn’t the easiest to locate. The address on booking.com took you to the car park entrance. Not reception so after driving around the bloke twice as there was no where to park we finally saw a sign. However that was the entrance for hotel guests. The entrance to the hotel for guests is seperate to the actual reception and there is another business between the two and it wasn’t clearly signed anywhere at the guest entrance on where to go. I ended up asking another guest that was entering.

Incredible views!! Being on a high floor I could not get over the views at night. Amazing having a full kitchen to use staff were very friendly having a pool, spa and gym to use and only a 5 minute walk to main street shopping. Rooms were really clean and had super comfortable beds. I slept so well.

Someone threw up off of the balcony into the pool so that ruined that (but it's also schoolies so I don't blame staff for that) The sauna was out of use and one elevator was out of use. The second elevator had a mind of its own at times. But it was still a very fast elevator when it worked haha. Really cool to use but it's hard when you get stuck and can't just push your floor button.

The staff were really friendly, and the location just great. It's walking distance to everything within the CBD. I couldn't vault the room, the bed was comfortable with really comfy pillows.

There were a few long hairs on the vanity top in the bathroom. The construction site that's adjacent to the hotel continued all throughout the night which was quite noisy. Guests need to made aware of this prior to booking.

Loved the view could see the river and was upgraded with extra room and bathroom total enjoyed the bath 🛀 and manager was very polite and professional lovely friendly nature about him Alister is very polish and holds positive attitude as a manager 🥹

Was noise Friday night with workers outside during the night Saturday was quiet 😴 good sleep 🛌 😉🥹

The location was great and close to everything. Great coffee shop outside the reception of Istay. The patio was huge & relaxing and the spa was good after a day of walking. The kitchen had everything you would need including a large fridge. Large TV and lots of channels Beds very comfortable.

Checking in wasn't over-friendly and few issues with paying and the % they charge is ridiculous. I never even got a receipt for my payment. The bathroom was very tiny and hard to use especially the toilet where it was situated. No air conditioning in the bedrooms, which was a bummer. The lift was so slow to access. I was unable to find where to put our rubbish as nothing on the paperwork. Checking out was much better with a friendly staff.