Great location within walking distance to good restaurants, beach, Pacific Fair, Draculas and light rail. Lovely sea views from ocean facing rooms. Good pool and spa area. Room layouts are excellent for families with a separate wing for parents.

Our apartment needed a decor update. There was mould on the curtains in the bedroom. I have stayed in other apartments in this hotel that had been recently renovated and were stunning. This time we got the old daggy room, however it still had a homely feel. Shower pressure non-existent. Like showering in a light mist. No good for washing long hair.

I liked the location, as I prefer to be out of the hustle and bustle but close enough to walk to everything. I liked being half way between Broadbeach and Mermaid Beach. Room was great! So great having laundry facilities. Loved my balcony and the view. Bed was fine! A little harder than I have at home but it was fine. The pool was amazing! I booked for the pool and we loved it. The gardens were so well tended. Everything was lovely.

A couple of things didn't work - fan overhead in room but we used the split system so it was okay. Dryer needed something wedged under the door to work. I reported both things when we left, nothing was major, didn't affect our stay. My ocean view was partially blocked by a palm tree! One floor higher would have been ideal. I think the doors need fly screens too. The lady who checked us out was lovely and by far the most friendly.

We didn’t use the cafe as it was nearing Christmas and they closed from 19th December. We had two bed apartment and had great air conditioning in each bedroom and the lounge for which I was very grateful. Also in one bedroom there was a ceiling fan. Tv in both bedrooms and in lounge. Good sized fridge/freezer so I could get my ice as I like very cold drinks. Good supply of coffee, tea, salt, pepper, sugar. Dishwasher, oven, microwave, hobs. Pool area was great with kiddy pool and indoor and outdoor pools and also has small gym. Good selection of books to swap if you want to read.

More dishwashing packets and dishwashing liquid and washing powder needed. Need one for each day of stay.

Property is in an excellent location close to the main strip, opposite the shopping centre and casino. It is typical for the era it was built in with a large family friendly pool and small gym. Property is shared with permanent residents who are very friendly. Property is constantly being cleaned and maintained by staff. Rooms are large and well appointed. Lifts are quick and access is easy via the carpark or many doors.. Aircon is very good!! There is a cafe on site which is run by private operators and is very good quality.

Nothing that comes to mind.

Great location, close to everything. Great facilities, several pools, an amazing jacuzzi and a sauna. Great complex, well maintained, lots of parking, lovely staff and lots of them.

They overlooked supplying some minor items. For example, they didn’t have any ice cube trays? They only had one type of pillow for the 6 in each bedroom and it was quite high (I ended up using a cushion). Four light globes from 5 lamps didn’t work. We had no dish washing detergent. The TV didn’t work either, luckily we didn’t notice until our last day. The impression is they focus on the complex being perfect but hadn’t bothered to check the suite itself?

Property is in an excellent location. Public transport and Pacific Fair directly opposite. Short walk to the Broadbeach restaurants and the Oasis shopping precinct. Ensuite was in great need of updating. Shower screen broken, bath tub well used, vanity taps need replacing. No exhaust fan in bathroom. All in all a pretty uncomfortable room. I would suggest that a small bottle of jiff or something be supplied. It would be nice to be able to clean the kitchen sink, bathroom sink and bath tub during the 6 night stay.

Clean, comfortable, close to the Pacific Fair shopping centre and tram station so for 0.50c you can go to any destination needed. The pool was large and lovely temperature and the cafe at the hotel was great for a coffee and breakfast, very friendly and delicious food.

The styling was older Would’ve been nice to have a choice of food/drinks near the pool, spending the day by the pool was made a little harder needing to go back to the room for drinks and lunch, and a cocktail by the pool while on holiday wasn’t an option. Some light quiet music playing by the pool as a suggestion would also bring a bit of atmosphere.

Great Location - Beach Views and Large Apartment Definately book an apartment with a view. Large kitchen, lounge, balcony etc. Short walk to broadbeach shops, the beach and pacific fair.

Upon arrival was given a room 1002 - ground floor little dungeon! After speaking with reception and explaining my disappointment as looked nothing like the booking photos, they kindly upgraded us to the 8th floor! Much more of what I was expecting. Room 1002 is would be OK for a cheap backpacker? Thanks for the upgrade.

Awesome place to stay. It was just myself, and my three children 15, 14 and 6 staying in the sub pent unit. We also had friends staying at the same hotel who had stayed there many of times. They were the ones who recommended to stay there. Our room became available early so after a super early flight, that morning and us all being tired, it was so good to be able to settle in the room early. View was incredible. We have booked again over New Years Eve. We cant wait. Thank you ❤️

The location of the hotel is excellent, just across the road from South Broadbeach Tram and Bus Station as well as Pacific Fair shopping center, it's convenient for anybody who wants to easily get around the Gold Coast as well as do some retail therapy.

There is currently large construction and road works happing outside the complex, and due to the site being a major Gold Coast road most of the work is done between 10pm-5am to avoid excessive traffic delays. It didn't manage to get a uninterrupted nights sleep due to my room being on the second level.