Glad we had a fridge, microwave and airconditioner.

It was not shown when I booked that the room was upstairs and was only accessible via stairs. This was no good for 3 elderly people with walking problems. We then had to take a downstairs room which only had 2 beds which necessitated sharing one of the beds which was not appreciated, Another problem was that there were no instructions on how to use the spa bath. We had no idea how to turn it off after accidentally turning it on and the noise was horrendous. We thought we had turned it off but it came on again a few minutes later by itself. As this was near the curfew time for the spa it was rather worrying.

The family room was nice and spacious and clean. It was central to shops and restaurants. The reception staff were nice.

The lights didn't work when we entered the room. However, the gentleman from reception got them fixed. The sofa couldn't be used to sit on. It was old and had sunk in the middle, making it uncomfortable. There was a tv in the second bedroom but it wasn't working at all. The tv in the first bedroom also wasn't connected to the antenna, but we managed to get it working. The room was booked for 3 adults, but there were only enough cups etc for 2 guests.

The location was great, easy walk to shops as well as restaurants and pubs. McDonalds right across the road for a late night snack if we wanted, everything was in easy reach. Our room was comfortable as was the bed but the walls are very thin!

I didn't like that I found chicken nuggets in the fridge and a full rubbish bin from the previous guests in the bathroom, also a disgustingly full ashtray outside our room. house keeping is questionable here. The brochures in reception dated back to 2015 so they really need to update their tourist information!

The room was really lovely, the beds were comfy, I loved the bathroom and even enjoyed looking through the patio. Also the hotel was just near the town itself, so we didn't have much to walk fair.

My only problem with the room was that the aircon wasn't working and we had trouble sleeping in the heat. Also the T.V. had bad reception and we couldn't pick any other channels and internet was low. But despite that we still enjoyed staying at the hotel.

My wife likes that there is a hair dryer in the bathroom.

There is no kettle to make coffee and there are no complimentary coffee or tea bags in the room. I suspect there are bed bugs as I had a swelling and itchiness at the back of my neck. There indoor heated pool should be open at all times and not having the staff to unlock and lock the pool area. Especially as we want to use the pool after dinner. We didn't get to try the heated pool. The car park lots were too narrow for large SUVs and 4WDs.

This location was perfect. Close to shops and restaurants and had plenty of on site parking for your stay. The room was clean and had a large spa bath and very comfortable bed. Staff were friendly and helpful

We found the property to be a little noisy, with other people around us seeming to wake at the crack of dawn and then making a LOT of noise. Also the TV was quite small, so we didn’t bother watching a movie.

Location was great. Close to everything. Quiet room. No noise from other rooms, surrounding area or road. Family room was spacious. Reception staff were verbally abused by another customer while I was waiting but she handled the situation calmly and professionally and assisted the customer with her issue.

Bed was hard.

Very central in the city and easy to find on the opposite side of the road to McDonalds. Room was large with plenty of space.

I had to put in a long pin into the lock. After entering, there was a glass door that had been left wide open to the main road, making the room icy cold and myself a little nervous as to security.

The room was huge, with a large bathroom too. The hotel car park was close to the rooms. We didn't hear any noise during the night and the beds were big and comfortable. I used the small swimming pool - I went early at 7.30am and had it to myself. There were eating places within walking distance. The main historical area is also within walking distance, but as we had to check out before exploring, we drove there. We found free on-street parking not too far away. Staff were friendly and helpful.

The shower flood the bathroom floor around the toilet which makes the tiles slippery. The layout makes this difficult to overcome. Short of that…. Nice place. Needs to be aired out a bit, but I would happily stay there again.

Had a slight funky smell about it. Nothing a fragrant spray wouldn’t remedy