I have stayed at this little gem now quite a few times and will continue to do so. It's received some unfair reviews but you have to remember it's not the Grand Hyatt and not does it claim to be so. Location is perfect. Near Southern X, airport shuttle, full sized Coles and Marvel stadium a block away and the fastest growing culinary prescint in Melbourne. Compared to the other budget hotels this place is cheaper, better.and is better located. On special it's cheaper than some of the hostels offering dormitory bunk beds. Here you get your own room, washer, dryer and kitchen for no extra price and a nice gym and heated indoor pool and spa. Manager is friendly and responds if there is a problem. Always been very quite.

There are a few cosmetic things that need to be fixed. Some of the door knobs, one of the communal showers, few more cups in one of the kitchens, lick of paint here and there. But remember when all of this is done and it is being done don't be surprised if the rates go up. Sometimes you have to be careful what you wish for.

The best possible location when you fly to Melbourne. The Skybus drops you off at Spencer St Station and the accomodation is a 5 minute walk away. Plus, you have access to the trains and the trams right outside of the place. Just fantastic. The room was adequate if you used it purely to sleep at night and to be away all day. The other people staying there were all considerate of each other and it was not an unpleasant stay. I came down for the Australian Open, so was out all day, so I didn't spend time there after having breakfast.

What I didn't like was the information on the website was not specific enough. When I booked my room, it said it had a bathroom. It said nothing about the apartment havng 6 rooms, all lockable, and 1 bathroom and a shared kitchen. Rooms were very hot and no windows to open for fresh air. There was minimal kitchen utensils, enough for 1 room, but not for 6. And there was no TV at all.

Exactly what I needed for o/n stay,

N/A

The location was excellent and that was the major attraction for us. For the price, it was pretty much what I expected, but I didn't realise that it was an apartment with 6 bedrooms, with one bathroom for the 6 rooms. No TV in the apartment was a surprise. It was comfortable to a point but in hot weather, no air flow and no adequate cooling systems. The fan had to be as close as possible to the bed to feel the air.

Very basic equipment in the kitchen. Given that the apartment had bedding for at least 12 people, probably 10 or 11 would have gone without items. Not even a tea towel to wipe the dishes, and for the 5 days we were there, whoever washed the dishes left them on the sink to dry. They had no choice - only way to do it. But they stayed there until the next person used them. Some items are still there no doubt. Cleaning of the apartment was very basic. When inconsiderate clients flooded the bathroom, there wasn't a mop or rags to clean it up. It stayed there until it dried up naturally. The floor was slippery as was the bath tub, with no rail to hold on to as you stepped out. Very dangerous. The balcony was a disgrace - filthy.

The location is right close to all of the main streets in Melbourne CBD. Amazing location with a little walk to get to the places in the central of the city.

I did not realised that I need to contact the property manager for my arrival time, so I spent quite a while waiting at the door when I arrived at the location.

the location and service were good. the guy that helped me to my room was kind. i asked for a late check out due to flying late in the day, same was given with out question. the room was tidy and felt safe leaving my things there while i explored. the others staying in the apartment where kind and respectful.

Comfortable lodgings with fabulous location. Good communication with manager. He was very friendly and helpful.

Excellent location. Basic facilities - exceptional to have access to a washer and dryer. Bed was comfortable.

A little more basic than expected!

I liked the customer service and how nice everyone was. the room was comfy and well presented.

I didn’t really have a problem with anything

What a amazing place. Clean and tidy. beautiful welcome from staff. Very close to the train station.easy to move around. A lot off place to visit nearby.