The staff were all great. The beds and pillows were very comfortable. The kitchen was very useful for our long stay. I could book my bags in earlier. I’d say this is on its way to being a good alternative to a BnB but having just come from one needs a few more things- see next comment.

There could have been a coffee table, tucked under the TV maybe to pull out when watching tv. There was an oven but nothing to bake in. nothing to store food we’d cooked. If anyone has mobility issues you won’t be able to climb into the spa bath to reach the shower which was crammed into the corner.

Nice, quiet rooms with very comfortable bed and high water pressure shower. Lovely residential area walking distance to main roads.

The wall hairdryer with 2 settings damages my hair. Recommend BYO.

We loved the hospitality and kindness of the staff at Kimberley Gardens. I can't remember the lovely gentleman's name out the front who helped me when my daughter was crying upon entry but thank you :) Beds were lovely, rooms are a great size for kiddos to run around. We loved that parking is on the property and close to the hotel, massive plus when you've got two little ones. We can't wait to get back.

The hotel is fairly outdated, and the pool could use a good scrub. However, the little heated one was great!

Hotel easy to find, no problem parking, very quiet location. Nice decor, great comfy beds, excellent shower :) . Indoor pool and spa great. Games room a nice addition. Small but functional gym. Microwave and fridge both good - bowls, plates, and cutlery all provided in the room. Nice accommodating staff.

Residential area made this a nice quiet hotel, but meant if you wanted to find a cafe, coffee shop or restaurant (if you don't wish to use the on-site restaurant) you need to walk 10-15 mins, drive or taxi somewhere - a minor inconvenience for me. I'd definitely stay here again.

staff were professional, very accommodating, free room upgrade, which was an incredible room, extra late checkout on really short notice by me, they weren't pressuring or making s feel rushed at any part of our stay. wish more venues had this kind of service. it really does make or break the entire memory for me. amenities and over the top luxury in facilities, is completely wasted when they forget the basics of the accommodation sector... and i canconfidently say these guys have only improved on that, every single visit, so a big thankyou from me and my partner.

the fact that i couldnt book it longer.

Nice, safe walk through an upscale neighborhood to catch the tram to nearby supermarkets. Swimming pool kept clean and heated nicely in the morning. Large community room for Jewish community with big gatherings.

Jetted tub didn’t work. Faucet was leaking. Heater made noises like it needs a tune up. Housekeeping was late in the day. Fridge is tiny. Jacuzzi is on a 8 minute timer with switch on other side of room. Fitness room equipment very outdated.

Being first welcomed into the hotel by the Manager - my partner and I got to our room and it was pretty decent room - our spa bath was very relaxing - had a swim in the pool and relaxed in the spa with the bubbles turned on - the bed was comfortable to sleep in.

Doesn’t have a breakfast service where customers can wake up in the morning to eat - yes it offers breakfast at the counter desk but wasn’t enough. I have stayed here before with family and whilst I know the staff work hard for their job and do what they can to ensure their customers are happy, I think they can have an alternative to somehow have breakfast as a service.

Richard was outstanding in taking care of us. When one of our 11 person family had to go to urgent care, Richard arranged for an extension for that room until noon and confirmed right away that their room was available if an extra night stay was needed. When an extra night was needed, Richard worked out all of the details. Also, we loved your huge indoor pool and hot tub. Also, we loved having the tables in the lobby for our family to congregate. We loved the game room, too.

Everything was good. We understand parking was limited due to construction. But even there, the staff directed us that on-street parking was free and no city sticker was required.

Perfect location to city and surrounding suburbs. Reception staff were welcoming and very helpful. The room was quite spacious and enabled the three of us to each do separate activities without tripping over one another. Bedroom was quiet and bed was comfy enough. Bathroom was also well set out and I enjoyed the walk in shower. The pool and jacuzzi was an awesome addition, bonus we didnt have far to walk to and fro from our room. I commented positively on the water/ garden feature in the main entry- great little addition for people of all ages! Very well thought out. Games room was also a nice touch.

The pool didn't seem heated, but im sure it was. No toaster in the room, however, i suspect this may have been from previous occupants due to the signage in the room referring to sensitive smoke detectors.

Easy residential location 5 min walk 1 street from 3 16 tram routes Complimentary upgrade on arrival to a Townhouse which is on opposite side of road but most welcome none the less allowed us to entertain friends in a home setting

Only minor grumble was Morning coffee at hotel after a swim was a Nespresso style machine rather than Barista made. And male changing rooms were being retiled during visit.