Comfortable and clean.

Feedback on Room Amenities: I found it quite odd that while tea and sugar were provided in the room, there was no mug or cup available, and neither an iron nor a kettle was placed in the room. These are usually standard amenities, especially in a 4-star hotel. We had to request these basic items and were then told to collect them ourselves at the reception. This feels a bit inconvenient and not in line with the level of service typically expected from a hotel of this rating. It would be great if such essentials were readily available in the room upon check-in, as part of the standard room facilities.

The staff are friendly and accommodating. I like that the accommodation includes free public transportation within Salzburg. Location is great. You just need to cross the bridge to reach the old town. The hotel is also situated in a pedestrian street which doesn't have a lot of crowds like the old town but is surrounded by shops and restaurants. The hotel is generally wheelchair accessible, step free. However, the shower has a relatively big step to get into. Rooms are large. Highly recommend!

When we arrived, we were dropped off at another block since the hotel is in a pedestrian area. It was raining then so it was hard to move the luggages too. We were not informed that they can allow cars to go in if it's pick-up/drop off at the hotel. They just informed us when we were already checking in. Nonetheless, they assisted us upon check-out for our van to stop in front of the hotel.

The location was amazing! just minutes walk away from everything! The room was very clean! we arrived earlier (1 hr) and the room was ready and allowed us to join the room! The breakfast cost 16€ per person (if you don´t included it in your reservation), you must reserve and pay your spot in advance, the food was good enough. We took taxi (regular taxi, not uber) from Train Station to the hotel and it was just 9€. We took taxi from the Hotel to the airport and it was 23€ (3:30 am, so might vary with traffic).

I think the price was little higher but Salzburg has high prices.

The location can't be beat. It's an easy walk to the Old Town or a main bus stop. Typical breakfast buffet was sufficient. The rooms are on the small side but that's to be expected from the location.

I requested rooms with 2 beds. Technically, there were 2 beds but they were pushed together. The rooms are too small to separate them. When checking back with the front desk I was told none of their rooms have 2 separate beds. We ended up needing to get an extra room. This option should be removed from the room selection process.

Terrific location...a short taxi ride from the rail station. Plenty of restaurants and shops, plus a 5 min walk across the bridge into Old Town. It's a modern. hip hotel, but the staff was welcoming and hardly snooty. Rooms not exceptionally large, but comfortable. Typical Austrian hospitality, and the breakfasts....oh-la-la! Great selection of cheeses. meats, eggs, yogurt, fruit, etc. Self dispenser for cappuccinos, melange, expresso. Arranged a taxi back to the rail station and it was there on time.

A bath would have been nice, but the converted hotel did not have adequate space for that.

The location is very good. Salzburg is quite a compact city and it's only a few minutes walk to many New Town and Old Town points of interest from the hotel. The room was spacious, quiet and had a nice view over the hill and street.

We stayed for 3 nights and even though we left before 09:00 and had our 'please service' sign on the door for the second day, we returned in the late afternoon without the room being cleaned. We ended up just getting some towels and things from the cleaner's cart. The hotel reception area is modern, but the desk does not monitor the entrance, as it is on a mezzanine level around the corner from the elevator, so anyone can walk in off the street and go up in the elevator. The rooms, especially bathrooms feel a little dated.

The proximity to Salzburg sights was great. The facility is top notch!

Parking situation, but it’s understandable in such a restricted area.

location

There was a issue with their system and booking.com system which led to issue with payment. I was made to wait by the hotel manager telling me they can’t let me leave till the payment is settled. I had to cancel some of my sightseeing plans due to this delay caused for no fault of mine.

The location was amazing! Right in the centre of Salzburg and since there was a 3 day Salzburg festival last weekend, we had bands marching past our hotel, cafés and restaurants nearby filled with people and music, it was a lovely experience! The staff were also helpful. The room sizes were standard size and the sparkling water in the rooms were a nice touch

The rooms were a bit shabby and considering the price we paid for 2 nights, I expected more comfortable, modern rooms. I didn’t find this hotel at all value for money, it was just that the location was amazing!

Excellent boutique hotel which is clean & with great amenities in the room. Self adjustable air-con, fridge (i buys yogurt from supermarket to eat every day), change of towels every day, 4 free coffee pods & 1 bottle of sparkling water everyday. Modern room with enough space for 2 adults with 2 luggages. Really sweet apples provided at the reception. Extremely friendly staff to top it off. Will stay here if I ever visit Salzburg again.

Was given a 1st level room that was literally just above an Italian restaurant, so noise is definitely not pleasant, but we don't sleep early, so it didn't quite bother us. What bothers is that this restaurant offers outdoor seating, which is just below our room windows, so cigarettes smoke so get into the room which we had to shut the windows until the restaurant closed so will be alittle stuffy if you are bothered. Ask the hotel to avoid this room if you don't like cigarettes smell. Not much view as we were at the 1st floor. But great location, great service.