The staff and location are what makes this hotel my preferred hotel when in Salzburg and the sole reason for booking. They staff are so friendly, especially Sema in the Breakfast restaurant, she actually remembered us from our previous stay about a year ago! It is close to everything and nothing is too much trouble for the staff to organise or provide advice on. They are what makes this hotel special. Will definitely return on my next visit to Salzburg

The bathroom is on the smaller size but for a couple it wasn't a big issue. As with most hotels, there is always limited space to hang towels, if you want to re-use them.

Reception staff were all very friendly, the guy who assisted with our check-in went the extra mile to introduce the area and point out attractions on the map. Breakfast was in a nice cosy restaurant and the staff were very attentive as well. The room was nice and cosy. Location was great as well, walkable to tourist spots.

Breakfast spread was a little limited but the quality of food was good. There was limited toiletries and the shampoo/body soap was a 3-in-1 which most females might not like. Slanted roof/ceiling in the room hence have to be careful not to hit your head.

The hotel is in an excellent location being ten minutes from the Old Town on the other side of the river via the footbridge and yet in the centre of things. It is situated on very busy streets by a major bus/trolly bus stop. Check in was a bit long-winded but the reception team were super friendly and later turned out to be mega helpful. Our bedroom was generously sized with a huge shower room - modern and expensively fitted out. Although we were on the second floor facing the main street the room was quiet with air conditioning. The buffet style Breakfast was excellent with just about anything you could want from smoked salmon and trout to Bavarian sausages as well as eggs, bacon,ham, cheese, salamis, fruit, different types of yogurts, fruit juices including tomato juice and delicious fresh baked bread. If the buffet was not for you there was also omelettes and any type of eggs cooked to order. The reception team, and Julia in particular made the stay. They managed to get us a table at the Sky Bar to eat at 7:30 - we asked at 4:40 - a friend we met the next day said he had tried to book many times without success. Due to the terrible weather during our stay they were really helpful with suggestions.

Not quite enough light to read with on the bed - we always had to have the main chandelier lit to read. There is just a tiny lounge next to reception, no bar and no dinner restaurant although as said they will direct you to other Imlaur establishments nearby.

The service at Hotel am Mirabellplatz is amazing. Staff was very responsive to each question I raised before arrival via Booking.com. When I arrived they gave a lot of amazing tips on how to plan my walk to city, how to go to Hellbrunn palace, Hallstatt and many other tips. I used their breakfast last day but if I knew that they had amazing selection of cheese, eggs, omelette upon request, fresh juices and champagne (yes there was an open bottle to pour a glass for yourself) i would ear every day. Overall, I had a good time , location was superb to explore city, go to airport, Hallstatt, central station. Highly recommend it

N/A room furniture is a bit outdated but it wasn’t a problem

Location was excellent- just a 15 min walk from train station and a block away from the Mirabelle Gardens, and very short walk to bridge and Altstadt. Our first room was very big, huge bathroom w/tub, comfortable bed but we had an issue with a leaky air conditioner. Since May 1 was a holiday and no one available to fix the unit, we were moved to a similar room with smaller bathroom but a great shower. Staff was very accommodating, friendly, and helpful in resolving issue. No breakfast included but there was a place across the street with coffee and rolls, though not as good as bakeries closer towards Altstadt. There were several great restaurants within a few blocks. Pitterkeller was excellent as well Wirtshaus Zwettlers across the river.

Nothing. I would recommend this place and stay again.

I like everything a out the hotel. One of the best hotels I have stayed. From Reception Julia & I can't remember the name of the other girl. They were extremely helpful. And Sema at the restaurant, when we come for breakfast she will always welcome with a good morning wish and a broad smile. We will miss them all. But will surely stay at this hotel whenever we come to Salzburg. Thank you everyone.

Nothing.

Great location within walking distance of the old town and opposite the park which was used for a scene in the Sound of Music, if you’re a fan of the movie. The staff were very friendly and helpful, even organising a tour to Eagles Nest for us (must see location by the way), the room was spacious with a comfy bed and good water pressure in the shower. There is some street noise but this wasn’t really an issue as we had our windows open through the night. We would happily stay here again if ever we were to have the pleasure of visiting Salzburg in the future. Easy 10-15min walk from the train station.

The location (minutes from Mirabelle Gardens, Shops and train stations, tour departures, restaurants, supermarkets) and the incredible staff are what makes this hotel. Reception staff were among the best we have experienced. Special mention of “Sema” the hostess at breakfast – she was outstanding and although we did not initially purchase breakfast included, having attended breakfast on one day – decided to return as Sema was so welcoming and friendly and of course the breakfast was excellent – especially the Smoked Trout!

That we couldn't have stayed longer.

The property was a 10-12 minute walk from the train station, super easy. The hotel was clean, beds comfortable, and friendly staff. The hotel is located close to old town which you could walk to in 2-3 minutes. We had dinner at Ristorante Pizzeria Mango Morzartplatz, which was excellent and a great value. Another dinner suggestion Augustiner Beer Garden in old town. If we were to return to Salzberg, or if asked, I would recommend Hotel am Mirabellplatz.

N/A

Staff at front desk and staff at breakfast were amazing and so helpful. Nothing was too much trouble. Spacious room. Use of free umbrellas when going out in rain. This is a lovely hotel and we would stay here again. Location is very good.

No face washer in bathroom. If you are only offering liquid soap (as opposed to solid bar of soap), then I need a face washer to shower myself. No tv channels in English. Eg CNN or BBC. A smart tv would have allowed us to sign in to our personal Netflix account or Foxtel, or use Youtube etc