The hotel was lovely inside, spacious, clean and comfortable. The double glazed windows managed to block the construction noise just fine.

The area in which the hotel is located is quite dirty and there are homeless and sketchy people around, I haven't felt safe walking around after it got dark. Plus, the whole street is in construction of a new subway so it's tricky and dusty. Neither of these points are the hotel's fault but I feel like given the circumstances, the price should have been cheaper. Plus, we waited some 30 min to get checked in due to some misunderstanding between them and Booking. They offered us a beverage in return so that was nice but didn't make up for the waiting.

tiny but nice gym, breakfast was incredible and even though there is a spa we didn't have time to try it but definitely will try next time. Beds were super comfy and the room was amazingly big. The toilet is in a separate bathroom (inside the room) which is great for families haha.

The zone is front of the hotel is full of work constructions, this is nothing against the hotel but it is good to know that the views from the street are not good.

Clean and comfortable. Excellent breakfast. Very friendly staff.

Significant roadworks in front the hotel at the time of stay. Hard to access via car.

After a little trepidation from the outside (near Midi, so not the best area at night, plus, the entire area is under construction) once we walked in, it was like another world. Room was in the back building, so no noise, room was spacious and clean, extra bed for our child was perfect. Had a gym, spa/wellness area included with the room which is was great. Close to trains, shopping, and literally everything else in less than 20 minutes walking. Really enjoyed our stay here.

The neighborhood is a little sketchy, but we encountered zero problems.

I come here once every six months when busting Brussels and enjoy staying here as staff are friendly and make you feel appreciated. I come here because of the spa facilities which stay open till late and the mattress where I can get a good nights sleep also.

Room 502 bed was very uncomfortable and the aircon kept making watery sounds all night when turned off or on however Kevin sorted it out by moving me to another room within ten minutes of telling him the next day. So can’t complain. Mattress and air on were amazing in the new room and just how I remembered.

Check-in was good. Everything as expected.

On the day of departure , I checked at reception that Check-out was until noon. However, when I returned at 11.30 the keycard to my room didn't work and I had to return to reception to get another key card. This actually caused considerable delay and inconvenience because of a,subsequent accident with some water that would not have occurred if I'd been able to enter my room immediately. There was no real apology at reception, just an excuse, it was the fault of the automatic system. That needs to be corrected. It won't stop me staying there again.

Very close to the Midi station. But a little further from the touristic area and restaurants. At least 20mns walk to get to the Palace area. The hotel is simple but very beautifully decorated. They have a convenient dining area located by the lobby for drinks, pizza, and what not. The room was spacious and comfortable. I am big on bathroom cleaninness and theirs scored high marks. I just remembered wanting a little more water pressure, but that's about it. Ample closet space. No noise. Not the hotel's fault, but during my stay there was a lot of construction going on in the streets and sidewalks. Made the area a little hectic and some parts inaccessible I would book this again for a simple stay in Brussels.

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We only had breakfast was but it was great value for money. The hotel was only a 5 minute walk from the train station which was really helpful and only a 20 minute walk from the city centre. The room was very clean and perfectly made up for us every day. The staff were all very lovely and our train didn't leave until late and we were allowed to leave our luggage with them after check out and be able go explore some more of the city without having to worry abour our suitcases.

The area was under construction so it did sometimes get noisy if the window was open.

The breakfast was great and the staff was super friendly and helpful. We booked the room thinking there would be a bath since booking showed it would have a bath probably because we used the filter for it. When we saw the shower we went back to the reception and they got us a room with a shower. * so if you think you are booking a room with a bath, just say you'd like to have a bath in the remarks just to be sure

* by no means the hotel's fault. There is currently some construction work going on in the area that resulted in the street not looking as nice as it used to.

Spa was lovely for what we were expecting, with clean facilities. Room was cleaned very well throughout Staff were helpful and nice

The staff should have told us about having to get the towel for the spa from reception, also what they had for sale eg slippers. Also, there is a few spots of black mould in the shower, this needs heavy bleach or re silicone <3 Coffee in the morning 2/1/25 Two Cappucinos for 8 Euro 3/1/25 One Cappucino for 5 Euro (Noted by gentleman in blue shirt as shown on menu - thx) 4/1/25 No cappucinos