The guys at the reception were exceptionally friendly (especially Juan!), the room smelled good and was clean, the social areas are welcoming and tidy, kitchen is big enough and well equipped. The breakfast is a big plus!

Not a big thing, but it was quite rude that the kitchen staff started to take away the stuff from our table right 2-3 minutes after the breakfast window ended, while we were having our last bites. I get it that they want to stick to the timeframe but should be a bit more relaxed with that as well.

This place was exactly what I expected for the price point, even slightly better. Facilities were clean, the kitchen was great, breakfast was decent, all staff were helpful and friendly. I also just want to say that I was in the room when the “incident” occurred with the guy who wrote a negative review on 17/5/24. I don’t know exactly what happened because I missed the beginning of the argument but he was being absolutely awful, yelling and cursing at the poor hostel employee. Hostel Etiquette 101 is that you take the bed you’re assigned and don’t whine about it. No one wants to sleep next the bathroom but someone has to. I also don’t know what he was doing holding his mattress…? That doesn’t make any sense. Having been there it seemed like he was trying to start trouble. He then yelled at the employee in the hostel common space for probably close to an hour before finally agreeing to get the f*** out. Good riddance. To that employee: you handled the situation professionally and I’m sorry you had to deal with that horrible person.

Everything was perfect

This is a great hostel well located within Santiago, within walking distance of Bella Vista and many restaurants and bars. The hotel is clean, staff are very friendly and helpful and the beds were very comfortable. Breakfast was delicious and very filling.

The shower temperature was a bit temperamental - it was sometimes difficult to get hot water, or once there was hot water the temperature couldn't be controlled easily.

Great location. Very walkable to central downtown area, main city districts, and the metro. Staff fantastic in assisting with my needs in English and Spanish. Facilities were appropriate for price. Ample number of shared bathrooms and showers present. Breakfast was simple but sufficient

My single bed room was on street level and a bit loud at night. I’m a deep sleeper so it wasn’t a major issue for me but could present a problem depending on what room you get. The shared dormitories appeared to be deeper in the building further from the street. The hostel itself was relatively quiet at nighttime

Guillermo!!!! He alone is worth the visit - thanks for your warmth and help. Our bed was comfy, the communal areas and kitchen were great (plus sticked food system) was very good for a hostel, and the location was brilliant. Such a good place, we elongated our stay here.

Our shower took a good few minutes to warm up, but that may have been because we were in the top room.

Perfect place to land in Santiago to get your feet under you. Social enough but not invasive, perfect reading room on the second floor with couches and a nice view. Great location, walkable, safe.

Nada! We might’ve been the loud ones at times, jet lag was killer and we were up and about a few times throughout the night. Sorry!

This staff very amazing, very kind and helpful (Angie, Guillermo, Juan). Nice and large breakfast. Easy quick walk to metro station and / or to city centre. We decided to stay twice.

If you take a room on ground floor, you'll probably hear people stepping on upper floor. During our second stay the girls above our room were stepping quite loud at 5 am :-(

Good location, a few minutes walk away from several restaurants and from the local park but not noisy at night. Rooms were clean and spacious enough given it was a hostel. Staff very friendly and willing to help us. Breakfast basic but good, coffee not always available. Overall enjoyable stay.

Beds weren't very comfortable but were adequate. Shared bathroom overall good, sometimes not very clean.

Great location, 24h reception, friendly staff, nice chill area.

Breakfast very basic and many of the plates (cheese, bananas) were always empty even if you go early. Basically it was just bread and jam most of the time. The Teflon pans in the kitchen were so used that the Teflon was scarping off, which is bad for you health. The same pans are used by the staff to make scrambled eggs for the breakfast.

We stayed stayed here twice and really liked the hostel! For our second stay we had a double bed room which was really spacious and super nice, free towels included and you can borrow a hair dryer. The shared bathrooms are always super clean and the water was always hot. The location of the hostel is perfect in a quiet street, close to the popular areas of the city and the metro. The couch and terrace on the first floor as well as the breakfast area and the TV room are quite cool to just chill. The kitchen is very well equipped and big. The breakfast is super nice! Also the staff are all very helpful, open and nice. We left for a three week trip to Costa Rica and were able to store our luggage for a small fee, which was great.

For our first stay, we had a twin bed room, which was quite small with a bunk bed and almost no space to move - it was quite dark but for 1-2 nights fine.