We were given an upgrade to a 2 bedroom apartment which was a wonderful surprise to end our trip. The staff were very, very friendly and helped us carry our luggage up the stairs. The apartment was wonderfully comfortable and modern, the beds were incredible! Lovely to have a small kitchen too. The apartment is in a busy area but is very, very quiet so we had a great sleep. The area is wonderful, full of restaurants, bars, cafes, kiosks and bakeries. We didnt need or want to go anywhere else for dinner. (can recommend Chipe Libre and Bocanariz for dinner! and the Fork for snacks!) There is a lovely market everyday and the area is wonderfully safe to walk at night. We felt safe at all time as the apartment building has two sets of doors to enter, each time with a key. There is a nice long park and gardens nearby where I went running, also safe!

There should be a towel for drying dishes. But this is a very minor complaint.

I liked how helpful the reception desk was. They answered every question and even helped me reserve a taxi to the airport. They are all very helpful and willing to help. The location is IDEAL! You have so many restaurants and cafes in less than a 1 min walk. You’re also at walking distance to Cerró Santa Lucia and extremely close to Centro Cultural Gabriela Mistral. There’s also nearby metro lines. The hotel room (we booked a duplex, enough to accommodate 5 people) itself were super clean, modern and smelled great. The showers came with clean towels and they also provided body wash and shampoo only. Their WiFi works well and they have air conditioning included. If you’re thinking of visiting Santiago, you MUST stay here, you won’t regret it.

No complains here.

We stayed in one of the duplex apartments. It was nicely laid out and quite comfortable. Although there was a singular air conditioner for the apartment, it did a great job of keeping the place comfortable in spite of the heat outside. There is a large patio to enjoy, too. The place is located in the center of the Lastarria area, providing easy access to some of the best food in Santiago. There is a subway stop within 2 minutes.

There was trouble with locking the patio’s door. We hope this has been fixed.

Great location in a gorgeous neighbourhood. Nice breakfast with helpful staff. The room was large and comfortable. However it was the hotel not the spattme

Lastarria overbooked and we did not get the apartment we had booked. We were notified only two hours before checking in. They offered us a hotel room plus breakfast. We were initially disappointed as we could not cook our own meals making the stay more expensive. The hotel agreed to give us a more spacious room so that compensated for the mix up

Room was fabulous. Beautiful and spacious with an amazing deck and full.kitchen. Great showers with amenities.

Check-in lady was very unpleasant and almost seemed like she did not care if we stayed there or not. She made sure to tell us she worked for more than one property and that she had one too many checkins that evening. Room was on 4th floow and no elevator. No assistance with bags either, not could we at least leave the car parked in front of the building to unload. No sheets on pullout sofa. Only one key upon checkin. Told us she would.give is more but it never happened.

Location - you do not get any better in Santiago. The Street comes alive at night with the restaurants and street musicians. Staff were exceptional - car/chauffeur pick up at the Airport and drop off back to the Airport early in the morning. Got ourselves into difficulty in not too great an area, WhatsApp'd the Reception and they organised a car to pick us up. In South America having this assistance was gold.

We stayed here on 3 separate occasions on our Trip, one was over a weekend and you could hear the Street noise at night. But, that's to be expected when you are staying in amongst everything.

Amazing location right in the middle of Lastarria. Double glazing meant the apartment was generally quiet. Comfortable bed. Two bathrooms as a bonus. Comfortable sofa and extra chair. Kitchen area was well stocked with dishes, etc but restaurants and cafés were right outside for easy dining.

Only that there were no plugs for the sinks which meant using running water. And no tea towel to dry dishes so they had to be left to drain.

Lastarria apartments is my goto place when I am in Santiago for 1-3 days. They have modern apartments very well located in the Lastarria neighbourhood, communication with the owners is great, and reception is open 24/24.

The apartment I was in this time (#11) was at street level so rather dark and all windows were facing the street so not great for privacy. I would recommend an apartment on a higher floor.

The accommodation exactly matches the photos. The reception is 24 hours, very pleasant and helpful. I recommend parking the car in the underground parking lot Centro Cultural Gabriela Mistral - entrance from Villavicencio street. The price is 10,000 for 24 hours. The room is clean, very well equipped. It is in the center, full of restaurants and it is quiet!!! I recommend it!!! When I come back to Chile, I will come back here too :-)

Great location! Loved the neighborhood - lots of restaurants and bars, on a lively street. A great place from which to explore Santiago. Apartment was very nice - ours was a corner unit with floor to ceiling windows that gave a great view of the street below.

A little confusion when looking checking in. The reception desk was around the corner and down the street a bit. I think the check-in instructions could have indicated that in advance. But we pushed the button on the unit, and someone came from the reception desk to guide us. All's well that end's well.