Really enjoyed the breakfast in the dining room. It was delicious and the dining room was very pleasant to relax in and enjoy the meal. The recorded background music in the dining room was excellent. In my room the bed was comfortable, with an updated bathroom and very good quiet air conditioning. Front desk staff members were very helpful. Will definitely stay at Hotel Nippon when I am in Santiago again.

The two young men that looked after reception are exceptional and all the other staff also very good from cleaning staff through to the people working in the kitchen Obviously the owner runs a very good business but has installed into his staff a very professional but friendly way of working Seriously if you are looking for a place to stay this hotel is very underrated in my opinion well worth 9 star due to the friendly welcome you get Thank you and if I get back to Santiago i will stay with you again

Love it

Great staff, nice. helpful. breakfast ok but coffee was bad. room was super comfy. i would recommend it . they let me leave my luggage after checking out so i could come back and pick it up when my transportation arrive.

coffee, an expresso machine would do it . the rest was ok .. i m a coffee drinker as you can tell ..

Price. Location. Free parking.

Front desk clerk when checking in did not accept my US dollar bills saying they were "rotas" or not clean. Our luck was that my wife had some extra "clean" bills in her wallet which made us save the 19% IVA tax.

This building seems to actually be meant to be a hotel, so that compared to the other places I've stayed in Santiago, this is more comfortable. It has an elevator, it has good air condition, it has big windows and bright rooms, it has a stable wifi - none of these are a given, haha. The Japanese theme gives the place a bit of personality, too, and the surrounding area is really nice.

The personnel were very kind. The location is very good, near to some interesting places. The administrator was a very kind and educated man. The breakfast was good. The parking place was also nice. I recommend this hotel. 👌👍

The room was clean. It was a good size. Everything worked. Air conditioning, TV, refrigerator in the room I had, good shower. There was an elevator and stairs. Breakfast was included in the price I chose. Comfortable bed. Wonderful staff.

NA

The staff was great! The breakfast was good. Centrally located.

The room was small but comfortable. We would have liked to check-in earlier than 3 pm, as we arrived in Santiago at 8am, but they allowed us to keep our bags.

Great location. No hassles. Good value.

Closet small in my particular room but it really wasn’t an issue.

The staff was very kind and helpful. Very secure facility.

There was a party at the hotel and the facility sent a note (and invitation) with earplugs and chocolate. Overall nothing too bad especially since my room was far away.