Well kept rooms. Breakfast good.

A bit far from the centre. About 800 meters. Uber could not find the hotel. So we walked. We checked out one day earlier due to very bad weather. Somehow the hotel then tried to implicate that we did not checked in a all….trying to avoid commission to booking.com I gather. They also tried to avoid taxes by asking a 15% levy on our card payment. Do not approve of this behavior at all.

Clean facilities, friendly staff, good breakfast, good view of the Arenal Volcano, however we couldn’t see much because of the cloud cover. Will at the Reception was very courteous and helpful. Has a good command of English.

This cannot be helped, but sleep was disturbed as early as 4am by a very loud bird right outside our window. I love birds but this one was a bit over the top.

Driving in Costa Rica is a bit of a pain but once we arrived life was good again. The hotel was very nice and clean, the restaurant was very good and reasonably priced. The room was huge with a great view of the bay, and the pool was excellent. I would recommend staying here and if I'm ever back in the area it would be my first choice.

Getting there. The hotel did not offer an inclusive breakfast, but the restaurant was open.

Lovely place, many birds around and very nice pool. We absolutely loved the breakfast and there were fresh juice every morning. Excellent location for La Fortuna, walking distance from the centre and restaurants.

The car park access was a bit tricky because of the construction work on the bridge, but the hotel was opening the gate to "shortcut" street so we didn't have to do miles to go around.

Breakfast was excellent. Parts of it changed on a daily basis which was nice and there was enough variety to satisfy a mixture of vegetarians and meat eaters, as well as keeping the picky kids happy. The hotel was well situated with regard to town - far enough outside that noise was minimal, but close enough for easy dinner. The staff was friendly and helpful. The kids loved a couple quick swims in the pool when we had a little extra time, and the pool was clean and well kept. One evening we heard monkeys hooting in the distance. Beautiful view of the volcano.

One time we got back from the daily adventures and parking was difficult. On our first arrival, it was hard to find the place. It would be nice if the hotel provide a map image on the booking site.

Nice property well kept around grounds and pool. Only complaint may be was a bit farther from town then we thought but we were walking so if you have a car, no problem I just have a medical condition and it was a pill going to town back with no problem. Otherwise, everything was great.

Clean, spacious family sized room for 6, quiet, breakfast, view of volcano

WiFi was very spotty in room (could be a good thing if you have teens, lol), not walking distance from town, but fine if you have a car, towels need updating.

The location was great, the views were amazing, the staff are very friendly and helpful. Cute dogs! Very clean with comfortable beds. Lovely hot showers. Tasty breakfast.Everything was great, even the cool pool was nice! Also the laundry service was very efficient and smelt amazing! 🥰

We didn't find anything we didn't like. Only suggestion is maybe a kettle in the room for big tea/coffee drinkers but then again there are a few great coffee shops in town.

It was a well kept property with lots of parking and within driving distance to the center of town. The staff is very helpful with booking activities.

There isn’t much variety to the breakfast

The pool area is very nice and there’s plenty of different choices for breakfast. In the evenings it’s really nice to sit outside in front of the rooms. The rooms themselves are very loud and poorly sound-proofed which is a pity.