Location is in the heart of Split. A little hard to find. They usually pick you up at the bus station, but I received a message telling me to walk. They did arrange for a ride to the bus station the day I departed. Staff were very friendly and the accommodation is nice if you want service and to be away from a crowded hotel.

I upgraded the room, but was upgraded to a different room, not the room I upgraded to... The staff member was very gracious and put me in the room I originally booked. I did not receive a refund for the upgrade. Also, I believe there are other more comfortable hotels for the cost of this one.

The hotel was wonderful, it is in the old town Center so no cars are allowed at the property and hotel parking was close enough to easily walk or have their golf cart pick you up. The staff were exceptionally friendly, helpful and a source of information on Split. Everything about the hotel is a bit like out of a fairy tale. The room was large by European standards but beautifully equipped and appointed. The bathroom was all marble with heated floors. Wonderful. The breakfast in the morning included whatever you wanted prepared with warm friendly service.

The staff is excellent. They all have a very positive and helpful attitude. The owner is present, gracious and kind. They pride themselves on great coffee, ambiance and a lovely breakfast. They helped with all our needs and shuttled us to our planned ferry to Hvar when we moved on to our next stay. The location is amazing! Our suite had a fabulous rooftop patio.

As we were in what would have been an attic space in long, past history, the side walls do slope. We are medium height people but very tall people may want to consider their choice of this room and discuss this aspect ahead of arrival.

Judita Palace Heritage Hotel is a small boutique hotel located just outside Diocletian’s Palace. The location cannot be beat and the staff is incredible-so polite and friendly and they go out of their way to make sure your stay is perfect. We had the room with a private rooftop terrace and the views from there are incredible! I would highly recommend this hotel to anyone touring Split.

Ideal location in the 'Peoples Square" close to the waterfront and many historical attractions. The spacious room with many historical features had a sofa and writing desk and large bathroom. Breakfast comprised of a choice of fruit, cereals, juice and a selection of hams and cheeses. The hotel also offered a more bespoke breakfast service for customers wanting a hot breakfast. Reception staff very helpful in advising customers about places to eat and drink as well as helping to organise visits to places around Split. The buggy transfer from the ferry to the hotel and bus station worked well in wet weather - an excellent added touch. Overall service by management and staff impeccable.

The entrance to the hotel is via the bar area on the ground floor - can be busy at times making it tricky to navigate the stairs to the reception area. Can also be considered as part of the charm of the place, especially with a good choice of cocktails.

Location, location, location. Next door to Diocletian’s Palace and easy stroll to the ocean. I enjoyed the jazz bar. The staff was superior. They handled all our luggage from the taxi to the hotel. That was a considerable distance as the property is in a no vehicle zone. They provide a full breakfast with fresh pastries and eggs made to order. I recommend room 4 because it had a balcony from which you can listen to the music from below while watching the throngs of people in the plaza outside.

Bathroom was small. Felt like I was on a cruise ship.

The staff were actively helpful, as well as genuinely friendly.

A few missing touches took away from the visit, relatively minor but if you are paying that price then you would expect these to be picked up - safe in the room was locked and unable to be used - missing a second champagne glass, if we wanted to use the mini bar - for us, the porter to the room service was a bit much, we really don’t need to be shown how to open a window or adjust the aircon - we were on time for breakfast (0930) but no tables available and the single member of staff was rushed off her feet as everyone was having a late breakfast. This should be planned for.

This beautiful hotel is exceptional in every way. Great location in square with bars and restaurants yet little oasis inside, quiet rooms with big comfortable beds and lovely bathroom. And while I know there are a lot of lovely hotels in Split they don't have a Maria, Andy and all the other wonderful staff that look after you so well. They offered to pick us up from ferry terminal and early breakfast when we checked out, Maria told us the best places to go and Andy even wheeled our cases the short distance from hotel to Pick Up 1 where we could quickly get our Uber taxi after recommending it was a lot cheaper than picking up one from rank.

Liked everything

Judita Palace is an incredible hotel with fantastic staff. They do everything they can to make your stay wonderful, from meeting you at the gate to take your bags (no cars are allowed in the walls) and then when you leave doing the same (we had to get to the ferry, and they had a golf cart waiting for us to take us and our bags so we didn't have to traipse through town with our luggage). We had wonderful breakfasts, and incredible cocktails in their highly sought after lounge with views of the square. Our room was a little noisy because it was right on the square, but that's to be expected with the location - but I would not change my five star review of this place. And really it was fun to sit and watch all the comings and goings. As you will read on many reviews for this place at any travel site, the staff is led by Andrija who is absolutely delightful. Our driver (because the hotel also set up our pickup at the airport and they were waiting for us on arrival) told us that Andrija was the heart of the hotel and they were completely correct. He and Anna are a team of masters of hospitality, but it doesn't end with them. Every single team member at that hotel follows the same fantastic level of care and attention. You will not be disappointed.

The accommodation is beautiful and the location is great, however nothing compares to the level of service provided by the staff at Judita Palace. They are warm, attentive, kind and caring - I found myself not once, but twice, needing last minute assistance - and despite being on the other side of the world, it was like they were friends, but with way nicer accommodation. I can not recommend staying here enough, whether you’re after somewhere beautiful, somewhere fun, somewhere well positioned - or simply a laugh (or a cry on a shoulder like I needed)