Friendly, very attentive staff. Lovely restaurant with very quick service. Our bedroom was an excellent size with a lovely shower. Walking distance to the Airport

Perhaps have a hotel's own minibus to airport instead of other company which charges

everyone was helpful - meal in the Thai restaurant was gorgeous - bar staff were really friendly as can be hard on your own at the bar..... ideal for an early flight on the Monday - easy walk to the terminal - will stay again

nothing ...... just wonder why restaurants don't do half portions for people eating alone - always end up ordering too much because want to try different dishes and many people are traveling alone.... worth considering for an airport hotel maybe?

Nice bar area. Good sized rooms. Convenient location.

The fact that I had to pay £25 to park in the hotel car park for just 12 hours!!

Clean. Good restaurant. Location.

Poor signage from Airport Train terminal to Hotel. Information on shuttle bus to hotel out of date and wrong. Airport Information desk also had wrong information, so directed us to get the shuttle bus that no longer runs.

Staff were all amzing and the room was lovely. Breakfast was great 👍

The hotel was noisy, but I appreciate that it is at the airport and to be expected. I was travelling on my own and I went to the bar for something to eat. You have to pick a table and then take the table number to the bar when ordering. However I wasn't going to leave my bag unattended at a table so by the time I got to order someone else had come in and sat at my table. Maybe a little reserved or occupied sign that I could have put on the table when I got a menu would have helped this.

Did not have the breakfast ( it wasn’t included and it was too early anyway as we had to leave at 5:30am One of the reception people was very helpful (Nicu)

I booked a room “ standard king” When we got to the room it was a Queen bed. The female receptionist insisted it was t the bed that was a king but the room. I did it agree with this answer and it was only after speaking with Nicu he changed us from the room to the room with a king. I was t happy with being told that the first room I was given was what I had paid for. Now another thing which I can’t confirm is that I thought the shuttle was free… I was told one had to pay. I couldn’t find anything in my booking that said this one way or another. We walked to Terminal 1 anyway it only took 7 minutes.

Appealing to the eye, clean.

Its location, facilities and staff

Very postive experience. Suprised our expectations given it was an airport hotel. Hotel seemed to be freshly decorated. Bedroom and bathroom were spotless. Felt comfortable.

Had issues with the aircon. Room was very warm despite it being February. We had to sleep with the window open but the planes didn't cause any issue.

Room was very comfortable with everything thought of including safe, iron tea/coffee/biscuits, water, wifi, chargers by the bed, shower cap and toiletries. Bed was very comfortable with an incredibly large tv, with many channels. Very clean and modern room and bathroom. Very quiet. The additional plus was the late breakfast on Sunday to 11am and the late checkout at 12:00.

Mix up with rooms. Was given a room and found it belonged to someone else. However, mishaps like this can occur... I was immediately given a different room and staff were very apologetic. Very nice staff only one of the staff members at breakfast was grumpy with an attitude problem.

We booked this due to close proximity to Manchester Airport, the staff on check in were great and very helpful. I mentioned it was my other half's birthday and they also gave us 2 drinks vouchers which were a great surprise. Finally, the shuttle to and from the hotel to station or airport was pricey but very convenient as no taxis would carry out the journey.

The Air Con in our room was faulty on arrival and due to the late time we arrived there wasn't a maintenance staff member available however, a large fan was supplied in it's place. Similarly, due to our early check out for our flight breakfast service hadn't started. We weren't offered a chance to grab a takeaway coffee or pastry.