Very good location. Nicely appointed room. Comfortable bed. Great shower in a good sized bathroom. Breakfast good. Overall good value. Breakfast staff very welcoming. Good to have complimentary drinks available in the lobby. Would definitely recommend and stay here again.

The following are suggestions which would have enhanced my stay. Would have liked 1) shower cap in room 2) robe (although at this price point that would be difficult I understand that 3) more egg varieties at breakfast eg fried 4) Need a hot milk option on the drinks machine - I like more hot milk in coffee 5) We may have missed this but I didn't see any cold drinking water available near the drinks machine. It was available at breakfast

Staff were great as always, great to have a free coffee machine in the lobby, subsidised parking is great. Even numbered rooms fave a better outlook and seem much bigger than odd numbers if you can get one. Noon checkout makes a very pleasant difference.

The Bar/Resturant seems to be not part of hotel now, so no bar open after 11pm.. a real shame... Part of a chain .. (Accord maybe?).. got an email for online check in suggesting this would be much smoother.. no difference at all! Staff are great and slick but presenting credit card twice to check in seems antiquated espcially after email for smooth check in.

The breakfast was shocking! It's so bad that it's not fit for a pig. They make you pay for the breakfast buffet 1st, too, before you can even see what's on offer. It wasn't cheap, considering I only had beans on a slice of toast. I spoke to the receptionist on Saturday morning (15/03/25), and she didn't care. Her response was, "No worries," and shrugged her shoulders and then just went back to looking at her computer. She genuinely did not care. Coffee machine in room broken. Sink blocked. Dripping water from A/C. The TV is a joke. Constantly buffering, the channels just disappear, and the screen goes white. Chrome cast doesn't actually work. Overall we are disappointed with the hotel.

Lovely rooms, big spacious bed, lovely reception, friendly staff. Hot beverages at reception, my son had a hot chocolate which was boiling, a lovely man (staff member) overheard our conversation and offered to get us some Ice to cool it down, lovely little touch and very thoughtful.

The sofa bed, my son aged 5 was getting out and the bed started to lift which meant he was then scared to sleep in the bed. Not a great choice for breakfast, no pancakes or pastries, not a great range of fresh fruit or Yogurts, bread, and bagels were stale, it was very quiet maybe there wasn’t a lot of guest to cater for.

Firstly, the location is excellent, about a 10 min walk to the train station. Lots of restaurants, coffee shops, shops, and supermarkets within a short walking distance. The staff were warm and friendly and helpful as we lost a key card. Happily answered all the questions we had. The buffet style breakfast in the restaurant attached was excellent with lots of gluten-free options. Unlimited Tea and coffee and juice at breakfast also free coffee, tea and hot chocolate available in the foyer (which we took full advantage of) The room itself was good though the bed was a little for our liking. The room has Tea/Coffee station with kettle, large flat screen tv, small desk. The bathroom though small was very usable and the shower was nice (no bath). Overall it was pretty clean but like most places could have been a bit cleaner.

Not 100% clean. Bed a little too hard.

Good location, easy walking distance into the city centre. Quiet location when we were there over the weekend, both in terms of outdoor noise and other guests. Good sized room. I loved the king-size bed. Two well stuffed pillows each. Shower/handwash provided. Appreciated the removable coat hangers, glad I can be trusted not to make off with them, and they didn't need to be the kind detachable from the hook 😉 Generous TV screen.

Small point, but I like a good size bath towel plus a hand towel. Perhaps they were available had we asked🤷‍♀️ We had an issue with washed, but stained bedlinen; our duvet cover and sheets had, what we hoped were, makeup stains. It took a couple of requests at reception, very politely dealt with, before housekeeping got us sorted. Otherwise, a good stay, would use this hotel again.

The room was clean and nice, wasn’t expecting much from the room but it definitely exceeded my expectations. Lobby is nice and didn’t eat in restaurant but looks nice. I stayed here with my dog and it was perfect for us. location was great, walking distance to bars, pubs, shopping centres etc was 6mins to where we were heading! Also has plenty of fast food places nearby including a McDonald’s a few steps away and a dominoes right next door to the hotel! really handy if you want to grab a takeaway for the room. Reception staff were nice and I was able to leave my luggage for a couple hours before check in and freshen up in the toilets. Would definitely stay here again.

The only negative thing I have to say is that there isn’t a bar / lobby area where I could sit with my dog and have a drink. Would have liked this as didn’t want to be wandering around too late on my own with her.

The hygiene standards were very good, staff friendly and attentive. Well set out easy to use hotel.

The bin bags in the bin were small, that was annoying and inadequate. But other than that I suppose the heater maybe wasn't working correctly I don't know but that was annoying too. In my friends room the heating worked fine though. Also my room backed onto some loading area. I didn't appreciate them shouting over the tannoy through the night as I had a 1 year old in my room. Next time I will request a different room. But tbh aside from the small things I mentioned. This is one of the best value for money hotels I've stayed at lately and and the good outweighed the bad.

Beds really comfortable. Pillows though were really insubstantial and barely there to the point it felt like you weren't lying on any therefore no neck or head support at all. Some degree of memory foam pillow would have been better if at all possible. On-site indian restaurant could have had more choice with regard to lighter meals as wasn't that ravenous. Explored in room dining but you had to go and collect it yourself which is really unusual. Bathroom lovely. Refreshments in room quite inadequate, only enough for 1 drunk and no biscuits at all (again not that usual).

I stayed here twice due to needing to be near to the hospital. Easy to find, mostly clean (some hairs in shower on second visit), quiet, comfy and able to sleep well. Staff helpful and got extra towels when needed. Loved the shower and decor. Nice having somewhere lovely to relax after difficult days.

The car park access is near to the hotel but it’s all steps, if you have a disability this makes it very difficult when you’ve then got your overnight bags with you. Hence, you need to be able to do several flights of stairs. If there is a lift, I didn’t see one, and can’t be that close by (hotel needs to inform people of this).