Extra friendly staff, of the best staff we have encountered in Georgia. Hats off to them. The rooms were nice and clean, and the bed was very comfortable. Breakfast was very delicious with a nice variety.

There are only two parking spaces designated for everyone staying at the hotel. Staff confirmed that there would be space for us to park the car if we decided to rent one, but upon renting a car, we couldn't find a place to park the car. We ended up parking it a couple of buildings away and paying for parking, while free parking was one of the main reasons why we picked this hotel.

My experience staying at this boutique hotel was simply wonderful! From the moment we arrived, the warmth and personal touch of the staff were evident. The hotel’s design was eye-catching, with every detail carefully considered and tastefully executed. The rooms were cozy and uniquely decorated, with small touches that made us feel right at home. The location was perfect — both central and quiet, situated in a charming neighborhood close to restaurants and cafes. Breakfast was fresh and delicious, made from local ingredients, which added so much enjoyment to each morning that we eagerly looked forward to it. The attentiveness and hospitality of the staff were exceptional. They met our every need immediately, and their personalized approach made our stay even more pleasant. Overall, this hotel felt like discovering a hidden gem — a unique atmosphere, comfort, and excellent service made our stay truly memorable. I wholeheartedly recommend this boutique hotel. Anyone looking for a unique experience will feel right at home here!"

Rooms are spotless clean at all the times, breakfast is excellent, coffee and tea is free during the breakfast. Metro station just two minutes away. Friendly staff. Excellent wifi service.

Breakfast starts at 8:30am, which is late if you have to leave the hotel early hours in the morning for your booked tours , most tours starts at 8am and some tours you have to packed breakfast because they starts at 7am.

Great location not far from the historical part of the city and all the main avenues with some restaurants and cafes. There's a subway station nearby. Good breakfast. Very friendly and helpful staff. The rooms are comfy and clean.

The hotel is on a busy main street, so if you are staying in a room with windows out on the main street side it might be noisy. This didn't interfere with my sleep though, and I'm not a heavy sleeper. The lighting in the rooms is dim.

The staff was amazing (Mariana,Tika, and all the team),they speak English properly which help us in the communication part The twin room was nice, the beds were comfortable and the toilet has a Bidet shower which is important also we like the big window especially when it is raining, The location is near to museum, opera theater, metro and also the city tour station (Rose Station) the staff always put slippers, water, shampoo, toothbrush Also, the hotel's main restaurant has an outside setting when I can't sleep I go there to drink a cup of tea and enjoy the street view كتير حبيت الفندق

Honestly I like this hotel a lot

The staff at the hotel welcomed me when I arrived from the airport early in the morning. The reception/dining area is small but clean but the rooms are exceptional and very comfortable. The breakfast was ample and had a good variety of hot and cold dishes. The staff even prepared me a takeaway breakfast when I left early to take a flight to Mestia.

The location was difficult to get to by public transport. I mostly took taxis but also walked a lot when traffic was busy. It wasn’t really a fault of the hotel, though. Taxi is the only way to get to the airport which, at an early hour of the morning, can be quite expensive.

Clean room, close to train station

Had a little accident during morning checkout, staff held me 15-20 mins to confirm with their manager if room was paid. Understand perfectly he was just trying to do his job; but we almost missed our train because of that. Due to language barrier/culture differences, staff keep reply he does not care if i missed my train ( it’s true but he should not have said it this way, lol). Communication within hotel team should be more effective.

The room, the location. The room was cleaned everyday. Very cozy room and comfortable bed.

The staff requires to educate themselves better so that they are in a position to help guests with regard to travel options within Georgia.

Friendly personnel. Good breakfast. The property is on a busy street. On my request, they gave me a room at the backside of the building, from where you had a fantastic view.

No breakfast before 8:30 h. If you want to sit at the desk, you must squeeze between the desk and the bed. It is difficult to take a shower without flooding the whole bathroom.

I chose Zemeli hotel for my business trip for 4 nights and it was a good decision. The room was freshly renovated, breakfast was tasty, each day with various types of dishes from Georgian cuisine. The staff, especially at reception desk and from the kitchen, was welcoming and supportive. If I am back to Tbilisi, I will definitely choose this city center-located and cozy boutique hotel.