Check-in at the Leonardo was super quick since I provided my information beforehand. The room was nice with a comfortable bed and great facilities. I also booked the breakfast, which was tasty with a good selection of cut meats, cheeses as well as sausages and bacon. They even put out a few vegan spreads and gluten-free bread. Overall, I definitely enjoyed my stay here. The location is not the most central but free parking is available and the hotel is connected well through public transportation. A Moia shuttle station is right outside the door of the hotel. Hamburg's city park is right across the street, making for a great stroll.

Unfortunately, I only found out that the hotel has a sauna and fitness studio on my last morning and I couldn't use the facilities anymore by then. It would have been nice if the staff had pointed these out during check-in.

Was okay..

The pillow gave me a stiff neck..Was very uncomfortable soft..

We appreciated the 24h reception as we were arriving late for check-in. Additionally, the hotel was flexible in letting our friends join us for breakfast (for an additional cost) and the breakfast was quite good which a good selection. The hotel is close to the airport. We were going to a concert in the Stadtpark which was also just a few minutes walk away, so very practical for us. Also great value for money overall! We were also able to leave our bags after checkout until it was time to head back to the airport.

The facilities are somewhat dated, though still comfortable. We had requested a room with two single beds at booking, our room ended up having a double bed, but it was still all right. A little more variation at breakfast would have been fun, to change up some of the choices (it was the same every day) and I found a hair in my eggs one morning, but otherwise the food was tasty and fresh! Although the goal of our trip was not the city center, for those who need to get to town - the public transport is not complicated and with the U-Bahn you can get directly to the main sights, but it is about 40 minutes away... we spent more time at the park which was great for us, but this might be relevant for other guests planning a city trip.

Clean hotel with excellent breakfast buffet. 5 min drive from the airport and local to the Sportshalle for the concert we attended. The park just over the road is a beautiful place to go for a walk, and there are decent connections into the city. Staff were friendly and helpful throughout our stay.

One of the two lifts was out of service for the entire stay. No drama, as the stairs were user-friendly and easy to find.

Very clean room, sufficient amount of towels, all kind of lights available (I hate ceiling light, so for me it was amazing), very comfortable transportwise, there's a bus stop literally 100m away, the room was spacious enough to have two people simultaneously packing

Elevator is extremely claustraphobic as it is very small, but the mirror on the ceiling does help. Also, there is no iron available in the room.

Regarding the room, it was very clean and it was calm, the BREAKFAST was exceptional, staff very friendly, helpful easy going with exceptional hospitality. Over all the hotel is very cozy! For the location, it was very close to my meeting venue, but I could travel easily to downtown using S and U Trains!

Nothing to mention, except that couple of years ago they had a babyfoot table which they don’t now :)

The staff were very understanding and professional The rooms were okay and we had to change our room due to noise from renovation in first floor Location and food were very good. We enjoyed our stay

I didn't like the delivery man bringing food up to my room without the receptionist calling me to confirm first. I had to drop a message that all delivery stops at the reception subsequently

The room was spacious and they would tidy it up every day. The hotel was quiet and had good amenities.

The bed was not comfortable (too soft, the mattress had no resistance when you'd sit on it), the room had an unpleasant smell that would come back every time the window would be closed for a longer period of time and the hotel is quite far away from the city center or any subway station.

The building is simple but with good taste and makes your visit more comfortable. The room is clean and has air conditioning system that works really good. The location is good if you are driving but if you want to use the public transportation is a little bit tricky you need to check the transport possibilities , but there are buses to the U-bahn (subway) near. You can get to the airport really easy by bus and subway. The beds are 5 Stars.

The restaurant breakfast only works for people who wake up early, and if you are one of those who like to sleep until 10 or 11 am because you are in vacations, the next chance to breakfast is far away from the hotel.

The staff were really friendly and helpful, the breakfast was varied and tasty. There is a huge city park close by which made for a really nice walk. It's also only 10 minutes or so to the nearest metro station. The room was a decent size, and I slept very well.

Aside from the city park, there's not a huge amount in the immediate vicinity but it is well connected by bus and metro.