The location was the perfect blend of city and sea/beach, set up high so there are views all around. It's right on the edge of town, so really convenient for getting buses and into town, but once you're at the property it feels secluded and quiet. It's walking distance to the Old Town and harbour, and only a few minutes' walk to a free shuttle bus that goes to the centre of town every 20 minutes. Plus, it's only 5-10 minutes' walk to a beautiful beach along a pretty boardwalk. The room and other facilities were really clean and tidy, and the two swimming pools were idyllic, with fantastic views over the sea and Chania town from the pools and terrace. The staff were friendly and attentive while allowing you to have privacy. It was also very affordable in early October when I was there. The staff booked an excursion for me and it was the best excursion I did (to Elafonisi Beach).

The kitchenette was a bit limited for me in terms of preparation space, but I think it would suit most people (I like to cook some of my meals and shop at local markets for produce, so I don't think I'm a typical hotel guest). The fridge provided plenty of space for food and drinks, though, and eating and having a coffee on the room's terrace was one of the highlights of my trip.

The view of the sea from outside my room. I think I must have been upgraded as it is the end of the season and the hotel was quite empty, but I appreciated that they seemed to have focused on putting all the guests in the central part. Travelling alone, I might have felt isolated in one of the other buildings. The view from the bar terrace is exceptional and the food was lovely. I only ate there once but the lady cooking the food was friendly and apologetic that they didn’t have everything on the menu, but understandable as it was so quiet. Very generous with portions and with free dessert. Ευχάριστο! Great location, just a 17 minute walk to the language school where I was taking lessons, and to the Nea Hora beach. Then a pleasant 10 minute walk on from there to the centre. I did also use the free P&R electric bus to get to bus station for the airport when I had luggage and that’s a great bonus for anyone not keen on walking too far (a 3-4 minute walk to car park where buses wait but they go every 20 minutes). I like to swim in the sea and there are many beaches in walking distance. The sea was rough when I was there - fun for jumping in waves but not great for actual swimming or for kids. Turn left at the sea and a path takes you all the way along the coast. Agostoli beach is around a 30 minute walk but is worth it for the sheltered bay where it was much calmer. I read in a previous review that Frida feels like a safe place for a solo traveller and I felt that too, although I did avoid using the path down to the beach in the dark.

The swimming pools seemed bigger in the pictures. Although there are two they are pretty small if you actually want to swim rather than dip.

We love this hotel. The staff are incredibly friendly and the service is excellent. There are 2 pools and the main pool is a great size and next to the bar/restaurant. The food available is always delicious and they do a great happy hour. There is also a free bus into town that leaves from a few 100m away, which we used a couple of times and was really handy. They also sent back my earrings to me after I left them at the hotel by accident, which was very kind of them.

Slightly more could be added to the lunch menu. I imagine the hill up to the hotel may be difficult to get up with someone with difficulty walking but that was not an issue for us.

Staff was really professional and welcoming, we stayed for one week. - cleaning in rooms - location

-air conditioning, it’s kind of general in Greece maybe because wherever we stayed got very bad air conditioning, when temperature out is 40 degrees, why having inverters that take hours to cool the room. - swimming pools were good but not clean at all, my wife and son got herpes from there, you can see water is not circulating properly in pool and not clean. Please don’t mix the cleaning in room, because staff cleaned the room really good. - breakfast was kind of average and same stuff everyday and when you stay longer you would expect things to be changed.

The staff were absolutely amazing! They all made us feel like nothing was too much to ask. And Anna's cocktails were delicious! The facilities were beautiful and we loved the lower pool/ views over Chania. Also it was never overcrowded which was just what we were looking for. It's deffinately a secret gem! Our room was also great, it had everything we needed and the TV had Netflix to sign into! The breakfast was lovely and fresh everyday, and super tasty. The food at the bar/ restaurant was also nice for the days we wanted to stay for lunch and we hope to return in the future. There is also trips available that reception helped us book. Thank you to all the amazing staff for making our holiday so special. We would highly recommend this hotel to any couple who's looking for a romantic, peaceful holiday away from the crowds at the port.

Nothing at all! The old town was slightly further than we wanted to walk every night but the cheap taxis were perfect and reception always booked us one immediately, so it wasn't even a negative point all.

This was our second year returning back to Frida Apartments, and we were not disappointed. The staff are so friendly and helpful. Breakfast is plentiful. The rooms are clean and comfortable. The pool and surrounding areas are well maintained. The restaurant serves delicious food, we would eat there every lunch and dinner. We highly recommend a visit to Frida Apartments.

There is nothing to dislike

On arrival, we were greeted by Roula, who was very welcoming and knowledgeable about the area. Roula took us to our room, which was perfect with an amazing sea view. The room was clean and spacious. It had everything we needed, and the bed was very comfortable. The restaurant served breakfast, lunch, and dinner, which was exceptional. The food was delicious, and the chef Nikos was very accommodating. Anna made great Pina Coldas! Gabriella was the perfect breakfast and lunch host. The pool area and surrounding areas were always clean and tidy, and the rooms were cleaned every day. Frida and all of her staff were very helpful and nothing was too much trouble. We had such a great holiday, and we definitely plan to return next year.

Great location and cleanliness: every day the cleaning lady came by to clean each apartment, friendly staff, easy-access facility, attention to detail: each apartment had a small terrace with small table and chairs. Presence of clothesline outside. They met all my needs for food intolerances: they let me find gluten-free and lactose-free products as I had requested before my arrival. Presence of two very large pools with sea view.

No bad thing, everithing was greatful

The accommodation has the appearance of a small Greek villa, with white buildings and two swimming pools. Beautiful sea view from the balcony Friendly Personal & cleaning services Plenty of parking space Take a 25 min walk to be in the city center or 10 min bus drive.

Guests should be reminded frequently not to leave their towels on the pool sun beds and be away for hours.

Lovely apartment and complex. Very clean and comfortable. Staff were excellent. Pool areas were nice and quiet when we stayed. Location is about 5 minutes to the beach and about 10 to the start of town. You can park on the quiet street at the foot of the complex. Breakfast was good, and you could squeeze your own fresh orange juice. One night, they had a local singer, which was cool.

No negative comments. Would just mention that you need to be able to climb stairs or walk up slopes to move around the complex.