Spacious room for 4 people with a functional A/C and one bathroom. A drying rack could be found on the balcony. The hotel's location is very convenient and near the seafront. The staff are helpful and friendly.

Parking around the hotel is a bit of an issue as it gets quite busy after 7pm and you need to pay for parking on i-Park Chania or else according to the prices of other carparks. It can get quite noisy at night as most people seem to stay up quite late.

The location was excellent, at the east end of the old town. The neighborhood is not quite as overrun with torurists as around the Old Venetian Port, but still only a two minute walk to the waterfront. Nearby Minoos street has a market day on Saturday. The hotel is lightly staffed with a presence only in the mornings and early afternoon. The room was simple, clean, and had a spartan, small bathroom.

The stay in Ontas Traditionnel Hotel was super ! We arrived later than the normal check-in time so we received a message via booking letting us know how to get in and that the key would be waiting for us on the counter at the reception. It was very easy to access and the receptionnist were very nice, so kind. She answered all our questions and helped us find activities to do and Chania. She even called a boat rental to help us book a private boat, unfortunetly the weather wasn't on our side...

The Ontas is a beautifully renovated boutique hotel that looks out onto a secluded courtyard just behind the Venetian harbour in Chania. The staff are all very kind and attentive and speak excellent English. Some of the best restaurants in Chania are only two minutes away. The Ontas is ideal for an over night stay, being about 20 minutes drive from the airport. It also makes a great base for exploring Chania and the surrounding region.

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It has a good location on the not-so-busy part of Chania. The building is old but renovated, so it has the character as well as the comfort. The bed was comfortable, there is no lift if you have an upper room so be prepared. The staff were all extemely helpful leading up to our checkin and whilst we stayed there for information of all sorts of things from restaurants, beaches, sights etc.

No complaints at all.

very nice room, available kitchen with equipment and a terrace. overall a very friendly hotel

a bit loud, you can hear someone walking through the staircase or children jumping in the room above, but it's such a charm of old tenement houses with wooden stairs. we booked a stay with breakfast. The hotel canceled breakfasts and refunded 8 euros per person. it's a pity, because we wanted breakfast. Unfortunately, when we found out about the cancellation of breakfasts, other hotels with good-value breakfasts were no longer available

The property is located close to all the attractions (Chania old town). walking distance to all the restaurants and the harbor. At the reception, Afrodite was very helpful and took her time to guide us on all the attractions, good restaurants, free parking and gave us a map. We kept our luggage early morning at the reception and came back later at night to checkin, it was a great help. The check in / out process was very easy. A welcome drink (Ouzo) was complementary for our stay.

Basic items were not available (we knew about it before booking) like kettle / coffee machine / iron.

We really enjoyed our stay at this hotel! The staff was so nice and gave us recommandations for restaurants and beaches which made our time in Chania even better! The bathroom was really clean and spacious. Thank you so much again :)

The wifi in the rooms was not so fast, but it was better at the reception.

Beautiful hotel! our room was huge and very comfortable, the beds were so comfy . the location is fantastic, just close to everything and you have two big parkings just few steps walking . the staff was really good and helping us also with choosing the best restaurants ! we were happy about our choice

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Ontas is a charming boutique hotel in a renovated Venetian house on a street behind the old harbour in Chania. The rooms are spacious, full of character, and ours had a small balcony overlooking a quiet residential courtyard. The staff speak excellent English and are very helpful. Ontas lies a few minutes walk from the sea front restaurants. There is a large, free public car park just over five minutes away too.

Everything was fine.