Really nice hotel, walking distance to the centre (15 min). Very nice rooms, quite new and arranged nicely. Comfortable beds. I think it is really good quality for this price. Although there was no reception desk the contact via email was really fast and they were very helpful. The room was quiet but we had the room not from the street side.

I think it would be great to have a coffee machine or at least electric kettle, also a small fridge would be helpful.

I didn't thought that it will be this great because of my previous experiences. But room was great, clean and comfy. Self check-in very easy, no problem at all. Staff on chat very helpful and I met some cleaners, they were friendly. Feel very warm here. Hope to come back again, maybe soon!

My mother went here last summer and she was surprised that the hotel improves a lot. Facilities looks very beautiful and we really love the ambiance. Breakfast were great as expected!

There is no reception and we had a problem to contact the staff as quoted number didnt work. Other people had similar issue.

Clean room, ok location, modern great bathroom, check in and out was easy and instructions were given in advance. Communication with the hotel was great. Overall, very pleased! If you're taking bus tours, this hotel is very close to the general pick-up point (bus stop 12) and many companies can pick you up from this hotel directly but they use the old name on the information sheet. Aka. Good location!

The room could have had a kettle (or having a shared one in the lobby, i would have not minded paying for it). I would have preferred to have water cups in the room as Icelandic tap water can be consumed.

Atleast one staff could have been there to help the inmates

Room modern and clean. Lighting excellent. Small (single) but well designed and outfitted. Wet room shower. Good towels. Quiet area about a brisk 10-15 minutes from downtown Reykjavik. Very comfortable

Auto checkin, code didn’t work and had to phone to get it reset. Annoying and several others had same problem. Kettle in room and instant coffee but no teabag, many people don’t drink coffee. Steep steps to entrance, there is a ramp but no signage and it’s hard to see, only found it when I struggled to top of steps.

The ramp to the entry way is very steep. Bringing luggage up and down it while using a walking aid is extremely difficult. Anyone with major mobility issues will need assistance with that ramp. Both the hotel and the booking agent stated that breakfast was available, this does not mean it’s included. Our booking agents thought it did, our group of 9 booked there because breakfast was part of the package. It was not. Great disappointment.

The room was spacious and the hotel was easy to find. There are parking slots available near the hotel, the challenge is to find one that is free of charge and allows for longer than 15min parking. But the best part was the curtains - this was the darkest room to sleep during my travels! As a bonus, there is a nice restaurant in the same building. There were some ongoing renovations, but they did not disturb. Also, the hotel was surprisingly quiet. Wifi worked well, and staff answered quickly during the say through the booking.com messages.

The bathroom was tiny. Apart from that the only issue was the breakfast - not included or included, available for booking or not. Downstairs it said all bookings have breakfast included, which perhaps was the case or then not. Also in the restaurant there seemed to be confusion with the breakfast - apparently the evening restaurant is not the same company that handles the breakfast, and neither of these have anything to do with the hotel.

The hotel's restaurant was excellent, clean and had a good atmosphere. The staff takes people's needs into account. The breakfast was also plentiful and tasty. The location was good, for example the shops Netto and Bonus are located very close, which was enough for us when we arrived first night in Iceland. At first we were looking for a free parking place, but in the end we decided to park the car in a paid parking place on the street next to the hotel. The parking fee is in hours, but you don't have to pay for all hours in the evening and at night + weekends. Payment can be made by card or app. (P1 area) We didn't see any staff at the hotel, self-service worked well and didn't bother us. The room was clean and modern.

The hotel is under renovation, but mostly it looked like they would be finished soon.